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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5.0 star property
5-star beachfront resort near Arena Gorda Beach

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

Mini-golf
View from property
Garden view
Outdoor wedding area
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly

Explore the area

Map
Boulevard Turístico Del Este Km 28, #74, Macao, Punta Cana, La Altagracia, 23000
  • Cana Bay Golf Club
    ‪11 min drive‬
  • Arena Gorda Beach
    ‪13 min drive‬
  • Iberostar Golf Course
    ‪13 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪34 min drive‬

Room options

View all photos for Accesible Caribbean Suite King Bed & Sofa Bed

Accesible Caribbean Suite King Bed & Sofa Bed | Living area

Accesible Caribbean Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite King Bed & Sofa Bed

Minibar, in-room safe, individually decorated, desk

Deluxe Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite Double Beds & Sofa Bed

TV

Deluxe Suite Double Beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Caribbean Suite Double Beds & Sofa Bed

TV

Caribbean Suite Double Beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Suite King Bed & Sofa bed

Minibar, in-room safe, individually decorated, desk

Caribbean Suite King Bed & Sofa bed

  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Islander Junior Suite Two King Beds & Sofa Bed

Islander Junior Suite Two King Beds & Sofa Bed | In-room dining

Islander Junior Suite Two King Beds & Sofa Bed

  • 75.71 sq m
  • Sleeps 4
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Islander Junior Suite King Bed & Sofa bed

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Islander Junior Suite King Bed & Sofa bed

  • 76 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, Multiple Beds (Pure Wellness Caribbean)

Minibar, in-room safe, individually decorated, desk

Suite, Multiple Beds (Pure Wellness Caribbean)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Pure Wellness Caribbean Suite King Bed & Sofa Bed

View from room

Pure Wellness Caribbean Suite King Bed & Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

TV

Rock Family Suite (One Bedroom) King bed & Two Sofa Beds

  • 159.32 sq m
  • Sleeps 6
  • 2 Double Sofa Beds and 1 King Bed

View all photos for Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

TV

Rock Suite (One Bedroom) King Bed & Two Sofa Beds with Personal Assistant

  • 159.32 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Rock Royalty Caribbean Sand Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Diamond Double beds & Sofa Bed

Caribbean Diamond Double beds & Sofa Bed | In-room dining

Caribbean Diamond Double beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Diamond King Bed & Sofa Bed

Garden view

Caribbean Diamond King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite Double beds & Sofa Bed

Caribbean Sand Suite Double beds & Sofa Bed | In-room dining

Caribbean Sand Suite Double beds & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Caribbean Sand Suite King Bed & Sofa Bed

Caribbean Sand Suite King Bed & Sofa Bed | In-room dining

Caribbean Sand Suite King Bed & Sofa Bed

  • 72.55 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About the area

Punta Cana

Beachside getaway.Your stay at this Bávaro resort places you within 3 miles (5 km) of Punta Blanca Golf Course and Cana Bay Golf Club. Arena Gorda Beach and Macao Beach are also within 6 miles (10 km).
View more Resorts in Punta CanaOpens in a new window

What's nearby

  • Cana Bay Golf Club - 12 min walk - 1.0 km
  • Punta Blanca Golf Course - 12 min drive - 3.4 km
  • Arena Gorda Beach - 13 min drive - 2.4 km
  • Iberostar Golf Course - 14 min drive - 7.5 km
  • Macao Beach - 19 min drive - 12.3 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 25 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪La Güira - ‬13 min drive
  • ‪Marketplace Buffet - ‬1 min walk
  • ‪Mangu - ‬13 min drive
  • ‪Sports Bar - ‬13 min drive

About this property

Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort

5-star beachfront resort near Arena Gorda Beach
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Summer fun is a breeze at Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort, where you can play a round of golf at the golf course, cool off in one of the 13 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 20 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free.

This 5-star Punta Cana resort is smoke free.

  • 1775 guestrooms or units
  • 4 levels
  • 16 buildings
  • 10 dining venues
  • 4 bars by the pool
  • 3 swim-up bars
  • 20 bars or lounges
  • Meeting rooms
  • 65000 sq ft of conference space
  • 6039 sq m of conference space
  • Built in 2009
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort offers 1775 air-conditioned accommodations, which are accessible via exterior corridors and feature outdoor private hot tubs and minibars. Rooms open to furnished balconies. These individually decorated accommodations include sofa beds. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Rock Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • 13 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 10 restaurants
  • 20 bars/lounges
  • 3 swim-up bars
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 13 outdoor pools
  • 18-hole golf course
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Lazy river
  • Nightclub
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

All Inclusive Hard Rock Punta Cana
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Hard Rock Hotel & Casino All Inclusive
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Punta Cana Hard Rock All Inclusive
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Hard Rock Hotel & Casino Punta Cana an All-Inclusive Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 907 out of 1816 reviews
Rating 8 - Good. 338 out of 1816 reviews
Rating 6 - Okay. 259 out of 1816 reviews
Rating 4 - Poor. 127 out of 1816 reviews
Rating 2 - Terrible. 185 out of 1816 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erika, Reisterstown

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
My family and I had a fantastic time. There were so many things to do for my entire family. Cleanliness was top tier. Staff made you feel like family. The photos did not do this property any justice. Oh did I mention how spacious it was. I cannot wait to return. I’ve been to many countries and stayed in mannyyy hotels and this is currently number one!
Stayed 4 nights in Apr 2025

6/10 Okay

Ron

Liked: Cleanliness
Stayed 7 nights in Mar 2025

6/10 Okay

Robert

Liked: Staff & service, property conditions & facilities
Food was terrible, especially the Mexican restaurant
Stayed 5 nights in Mar 2025

10/10 Excellent

Frank

Stayed 5 nights in Feb 2025

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained. Excellent staff.

2/10 Terrible

John

Rude staff
Stayed 1 night in Feb 2025

10/10 Excellent

Ramiz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of different areas, multiple pools beautiful long walks great place
Stayed 4 nights in Feb 2025

4/10 Poor

Mathew

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The lights attached to our bed faulty anytime you bump the headboard. One of the lights will turn on the fridge in our room smelled so bad like vomit although some staff was friendly some were rude and not helpful. The property wasn’t well kept, there was trash in the pond, in the sand at the beach. We got to see the same hairnet right by our room for like three days while we were there. It didn’t even seem like tipping helped grab the staff’s attention. If you wanted a drink or a snack you had to get up from your area and walk to the nearest bar, food truck or drink truck. The hotel was so massive that if we did not spend the extra money renting the golf cart, it would’ve been miserable walking around from area to area.
Stayed 5 nights in Jan 2025

10/10 Excellent

Paula

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel con millones de amenidades, diversión para toda la familia. Deben mejorar urgentemente su fuerza de ventas, son muy insistentes a nivel de 7 personas para una presentación que se supone era de 90 minutos y duró mas de 2 horas y media. La comida excelente, la gran mayoría del staff da la milla extra. El licor no es consistente en todos los bares, eso puede mejorar! Lastima no recibimos upgrade de habitación y tampoco nos pudieron dar el late check out. Repetiremos igualmente este hotel.
Stayed 5 nights in Jan 2025

6/10 Okay

Esmeralda, Camden

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was clean, food was not no good only food that was good was from restaurants Zen. The people they have at the hotel selling property they insist to much they don't let you enjoy the hotel. The hotel is not bad but i was expecting more for example a night club! They don't have not night club and the drinks had bad taste all times i only could drink water.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Great family trip

Weather was perfect and we had an amazing time. The only thing I thought could be better was the bed size. Their “queen” beds were really like a large twin. They were tiny. My other son had to use the pullout couch because the beds were so small. Other than that it’s a great place. Super big and a lot to do.
Stayed 5 nights in Jan 2025

2/10 Terrible

rafael

Disliked: Staff & service, property conditions & facilities, room comfort

horrible stay

I have never had such a bad experience, it took them 2 hours to take our luggage and another two hours to pick us up in the trolley to go to dinner, it was under repair and they did not let us sleep, we asked for a caprese salad and they brought us bread with tomato, a real shame. The staff was rude and overbearing.
Stayed 6 nights in Jan 2025

2/10 Terrible

Samuel

Stayed 2 nights in Jan 2025

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service.

Beautiful property, well cared for and clean. Very spread out but the golf cart shuttles arrived often enough to make it easy to get around. Nice beach and multiple pools. All servers were friendly and helpful.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jenneth

Liked: Cleanliness
Stayed 6 nights in Jan 2025

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Will return
Stayed 7 nights in Dec 2024

10/10 Excellent

Franklin Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

2/10 Terrible

Saerom

Travelled with family and small children
Disliked: Staff & service
The staffs are very unfriendly The shower water is too low it feels like didnt took a shower The foods are very limited and not so tasty the meat were so hard to chew there were not much seafood
Stayed 7 nights in Jan 2025

4/10 Poor

Genesis Mass

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Summary: Great hotel, rude staff. The property facilities are clean and well-maintained. The night shows and entertainment are exceptional, with a talented cast. Food and drinks are high quality and enjoyable. The spa experience was excellent. Areas for Improvement: 1. Room Cleanliness: The balcony was poorly maintained (larvae on the wall, bird droppings on the chairs, and dirty tub with rusted handles). The minibar was not stocked upon arrival. 2. Housekeeping Service: Daily cleaning was inconsistent. I had to request room cleaning every day as my room was still unclean by 3 PM, even after being out all day. 3. Staff Attitude: While the spa staff were wonderful, interactions with other staff members fell short of expectations. The receptionist was rude and uncommunicative, and a server near the pool openly expressed dissatisfaction with their job, creating an uncomfortable environment for guests. 4. Checkout Experience: During checkout, the receptionist rudely asked why we were checking out late, despite us having reserved a late checkout the day before. After we explained, the receptionist changed their tone, but the initial interaction was very unpleasant. While the hotel has great strengths, significant improvements are needed in room cleanliness and general staff professionalism. These issues impacted my overall experience, which is especially disappointing. I would personally not return to a Hard Rock Hotel and would not recommend it.
Stayed 3 nights in Dec 2024

6/10 Okay

Saikiran

Disliked: Property conditions & facilities
The washroom showers are horrible along with the room given AC didn’t work and can see signs of mold and damage to the ceiling.
Stayed 2 nights in Jan 2025

6/10 Okay

Lazaro Romilio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge was too concerned about getting us to sit at a club sales meeting, the food wasn’t all that beat except for El Toro restaurant, All staff members were absolutely great
Stayed 3 nights in Jan 2025

10/10 Excellent

Hadeer

Stayed 5 nights in Jan 2025

10/10 Excellent

Marilyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much to do you can never be bored. Lovely beach area, shopping, casino, so many restaurant options!
Stayed 7 nights in Nov 2024

6/10 Okay

Ofer

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Place is huuuuuge!! Need shuttles to get around but need to wait approximately 20 min to get one.getting into restaurants was miserable 30 minutes. Foid was mediocre. Staff not helpful. Bern to havari and majestic much better. Will mot return to hardrock
Stayed 6 nights in Jan 2025

10/10 Excellent

ALFONSO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many options for food, shopping
Stayed 4 nights in Jan 2025