Check in was easy, the beds were comfortable. The bedding and towels were strongly scented, not good for sensitive people. The room was quite hot, with no good way to cool it other than leaving the door open. The bathroom is quite spacious, but has no table or countertop space to place personal items, no hooks for clothes or towels. The shower floor is extremely slippery, no grab bars, and the shower made a loud, grinding, pumping sound when the water was on. This was a very expensive room, so we expected better.