Royal Wells Hotel

3.0 star property
3-star Edwardian hotel perfect for exploring Royal Tunbridge Wells

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Wells Hotel

Exterior
Terrace/patio
Property entrance
Bar (on property)
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
59 Mount Ephraim, Royal Tunbridge Wells, England, TN4 8BE
  • Tunbridge Wells Museum and Art Gallery
    6 min walk
  • Trinity Theatre
    7 min walk
  • Assembly Hall Theater
    8 min walk
  • London (LGW-Gatwick)
    50 min drive

Room options

Feature Room

  • Sleeps 3
  • 1 King Bed

Standard Twin Room, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

Superior Double or Twin Room ( Zip)

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Luxury Studio Suite, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Family Double or Twin Room

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Superior Double Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Royal Tunbridge Wells

Heart of Royal Tunbridge Wells.Within a 10-minute walk of the hotel, you'll find Tunbridge Wells Museum and Art Gallery and Trinity Theatre. Assembly Hall Theater and Calverley Grounds are also within half a mile (1 km).

What's nearby

  • Assembly Hall Theater - 8 min walk - 0.7 km
  • Pantiles - 11 min walk - 1.0 km
  • Dunorlan Park - 19 min walk - 1.6 km
  • Salomons Centre - 4 min drive - 3.4 km
  • Groombridge Place - 7 min drive - 6.6 km

Getting around

  • Tunbridge Wells Station - 11 min walk
  • Gatwick Airport (LGW) - 52 min drive

Restaurants

  • ‪Fuggles Beer Cafe - ‬5 min walk
  • ‪Opera House - ‬6 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Caffè Nero - ‬5 min walk
  • ‪The George - ‬3 min walk

About this property

Royal Wells Hotel

3-star Edwardian hotel perfect for exploring Royal Tunbridge Wells
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 915 square feet (85 square meters) and includes conference space. The business-friendly Royal Wells Hotel also features a terrace, a garden, and coffee/tea in a common area. Free self parking is available. A complete renovation of Royal Wells Hotel was completed in April 2021.

Smoking is allowed in designated areas at this 3-star Royal Tunbridge Wells hotel.

  • 1 building
  • 27 guestrooms or units
  • 4 levels
  • 915 sq ft of conference space
  • 85 sq m of conference space
  • Built in 1600
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Royal Wells Hotel offers 27 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Romanian

Property amenities

Family friendly

  • Highchair

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 10.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between July 19 and July 21.

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are available for GBP 10.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 10.00 per person
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, cash, and mobile payments.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Wells Hotel
The Royal Wells Hotel Royal Tunbridge Wells, Kent
The Royal Wells Hotel Tunbridge Kent
Royal Wells Hotel Hotel
Royal Wells Hotel Royal Tunbridge Wells
Royal Wells Hotel Hotel Royal Tunbridge Wells

Royal Wells Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 441 out of 809 reviews" "
Rating 8 - Good. 267 out of 809 reviews" "
Rating 6 - Okay. 70 out of 809 reviews" "
Rating 4 - Poor. 23 out of 809 reviews" "
Rating 2 - Terrible. 8 out of 809 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Royal Wells hotel. All the staff were most helpful and welcoming. Our room was comfortable and very clean. The restaurant was vey good. Thank you.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Area for a wedding.
We enjoyed our stay very much. Nothing too much trouble. Room really nice and spacious as was the bathroom. We had an evening meal and breakfast all good quality and good choice at breakfast
Stayed 2 nights in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chi Wo Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely homelike hotel
Stayed 5 nights in Jul 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Teresa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
It was rather horrible as the room didn’t have hot water, so we had to take cold showers and at times no water at all…really disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 3 nights in Jul 2024

2/10 Terrible

Alistair

I tried to change my booking but they would not refund and Hotel.com did not help
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well presented accommodation. Good choice of food in restaurant and excellent service.
Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding stay
Had a really lovely stay, arrived at hotel early as we had a wedding. Checked but room wasn't ready so left luggage at reception and when we returned late in the evening it had been delivered to our roon
Stayed 1 night in Jun 2024

4/10 Poor

Malcolm

Stayed 1 night in Jun 2024

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hard and lumpy pillows couldn’t sleep
Lovely hotel and great service. Pillows extremely uncomfortable, hard and very lumpy and told that’s all they had so I didn’t sleep well at all, so won’t be returning.
Stayed 1 night in Jun 2024

10/10 Excellent

Scott

Stayed 1 night in Jun 2024

10/10 Excellent

Shyned

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Patricia

Liked: Staff & service, room comfort
Stayed 3 nights in May 2024

8/10 Good

Lesley

Travelled with family
Liked: Room comfort
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Stayed 1 night in Jun 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
The staff were great and so welcoming , lovely clean hotel
Stayed 1 night in May 2024

6/10 Okay

Gerald J M

Disliked: Staff & service, room comfort
The receptionist was very helpful. The room perfectly adequate, BUT the room was very cold. The radiator and towel rail were not working. Food was very good, BUT the service shocking! 45 mins for our mains to arrive and over 30mins for desserts. Car parking was very conveniently right outside. Would not rebook for that Hotel.
Stayed 2 nights in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, thoughtful staff, very helpful. Several small touches to facilities that made it feel more welcoming
Stayed 1 night in May 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sorry, unable to review properly - I arrived at 7pm, jet lagged from an overnight flight from Canada. I had a nice meal with my brother and his wife and went to bed. I woke up at ten to eleven (check out is at eleven), threw on some clothes and left. Unable to comment on the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful
Stayed 1 night in May 2024