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Iberostar Selection Praia do Forte - All Inclusive

5.0 star property
5-star beachfront property near Praia do Forte Beach

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Iberostar Selection Praia do Forte - All Inclusive

5 outdoor pools, pool umbrellas, sun loungers
Lobby
Private beach, beach umbrellas
Fitness facility
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • On private beach
  • Bar
  • Spa
  • All-inclusive
  • Parking included

Explore the area

Map
Rodovia BA 099, Km 56, Praia do Forte, Mata de São João, BA, 48.280-000

Room options

Penthouse, Oceanfront (Suite)

  • Sleeps 4
  • 1 King Bed

Penthouse, Oceanfront (Suite | Single Use)

  • Sleeps 1
  • 1 King Bed

Junior Suite (Tropical View)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Premium)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Pool View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite Júnior Premium (2 Crianças até 12 anos de idade incluídas)

  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Junior Suite Ground Floor (No children included)

  • Sleeps 3
  • 2 Double Beds

Junior Suite (Spa | Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite (Spa)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Partial Ocean View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Pool View ( 1 Child Until 12 years old included)

  • Sleeps 4
  • 2 Double Beds

Junior Suite, Sea View

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Single Use

  • 41 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite

  • 41 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed

Junior Suite, Ocean View

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (Ground Floor)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Accessible

  • Sleeps 4
  • 1 King Bed

Double Room (Superior)

  • 48 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Double Room (Superior)

  • 48 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Junior Suite, Corner

  • Sleeps 4
  • 1 King Bed

Junior Suite, Corner (Single Use)

  • Sleeps 1
  • 1 King Bed

Junior Suite Tropical View (No children included)

  • Sleeps 3
  • 2 Double Beds

Junior Suite, Accessible (Single Use)

  • Sleeps 1
  • 1 King Bed

Junior Suite, Partial Ocean View (Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite Júnior Premium (Crianças não Incluídas)

  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Junior Suite Pool View (2 Children under 12 years old included)

  • Sleeps 4
  • 2 Double Beds

Junior Suite Accessible (No children included)

  • Sleeps 3
  • 1 King Bed

Junior Suite Accessible ( 1 Child Until 12 years old included)

  • Sleeps 4
  • 1 King Bed

Junior Suite Accessible (2 Children under 12 years old included)

  • Sleeps 4
  • 1 King Bed

Junior Suite Ground Floor ( 1 Child Until 12 years old included)

  • Sleeps 4
  • 2 Double Beds

Junior Suite (Premium | Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Suite Júnior Premium (1 Criança de até 12 anos de idade incluída)

  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

Junior Suite, Pool View (Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite Ground Floor (2 Children under 12 years old included)

  • Sleeps 4
  • 2 Double Beds

Junior Suite Pool View (No children included)

  • Sleeps 3
  • 2 Double Beds

Junior Suite (Ground Floor | Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Double Room Single Use

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room Single Use

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Tropical View ( 1 Child Until 12 years old included)

  • Sleeps 4
  • 2 Double Beds

Double Room Single Use

  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Double Room (Spa)

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (Spa)

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite Tropical View (2 Children under 12 years old included)

  • Sleeps 4
  • 2 Double Beds

Double Room (Spa)

  • 46.0 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View | Single Use)

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Double Room Single Use

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room (Adults Only)

  • 46 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Similar properties

Exterior detail

Hotel Via dos Corais

Pool
Breakfast included
Pet-friendly
Kids pool
4.4 out of 5, Excellent, (438)
The price is CA $157
per night
CA $165 total
includes taxes & fees
5 Feb - 6 Feb
Hotel Via dos Corais

About the area

Mata de São João

Beachfront retreat .Your stay at this Açu da Torre property places you within 3 miles (5 km) of Praia do Forte Beach and Klaus Peters Municipal Natural Park. Papa-Gente Beach and Humpback Whale Institute are also within 3 miles (5 km).

What's nearby

  • Sapiranga Ecological Reserve - 14 min drive
  • Project Tamar Turtle Sanctuary - 16 min drive
  • Imbassai Beach - 19 min drive
  • Papa-Gente Beach - 32 min drive
  • Praia do Forte Beach - 32 min drive

Getting around

  • Deputado Luis Eduardo Magalhaes Intl. Airport (SSA) - 78 min drive

Restaurants

  • ‪Restaurante Meu Rei - ‬2 min drive
  • ‪Reataurante Pelô - ‬3 min drive
  • ‪Lobby Bar Iberostar Bahia - ‬1 min drive
  • ‪Iberostar Maj Tai Restaurante Oriental - Praia do Forte - ‬8 min walk
  • ‪Restaurante Maresias - ‬4 min drive

About this property

Iberostar Selection Praia do Forte - All Inclusive

5-star beachfront property near Praia do Forte Beach
Iberostar Selection Praia do Forte - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply step outside to unwind on the property's beach. Summer fun is a breeze at Iberostar Selection Praia do Forte - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 5 outdoor swimming pools, and enjoy a treatment at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a steam room. Self parking is free.

This 5-star Mata de São João property is smoke free.

  • 536 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Coffee shop
Iberostar Selection Praia do Forte - All Inclusive offers 536 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. 32-inch Smart televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 4 bars/lounges
  • Room service available

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Bicycling
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Golf course
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch Smart TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

Please note: Optional medical insurance can be purchased on site for a daily fee.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Property is also known as

Iberostar Praia Forte
Iberostar Praia Forte All Inclusive All-inclusive property
Iberostar Praia Forte All Inclusive Mata de Sao Joao
Iberostar Selection Praia Forte All Inclusive Mata de Sao Joao
Iberostar Selection Praia Forte All Inclusive
Iberostar Selection Praia do Forte All Inclusive
Iberostar Praia do Forte All Inclusive

Iberostar Selection Praia do Forte - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 546 out of 920 reviews" "
Rating 8 - Good. 250 out of 920 reviews" "
Rating 6 - Okay. 85 out of 920 reviews" "
Rating 4 - Poor. 25 out of 920 reviews" "
Rating 2 - Terrible. 14 out of 920 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Leonardo, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un muy buen hotel all include para ir con niños
Stayed 8 nights in Oct 2024

10/10 Excellent

Colin, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Attentive staff. A great stay overall!
Stayed 7 nights in Jul 2024

4/10 Poor

Persio, Naperville

Travelled with family
Disliked: Amenities
Terrible experience. Check-in was a total mess for 7 people and 4 rooms. 86 year old placed on a third floor of a building without an elevator. Had to argue to make them correct it. Actually none of the buildings in this Resort are accessible. None of them have elevators although this place was build in 2008 (no excuses that it’s an old property). Distances between rooms, restaurants, pools and lobby are huge, paved with irregular pavers. Wheelchairs are impossible to use due to the irregular surfaces. Internal golf cart system to transport elderly people is offered but waiting times were so long that we gave up using it. Signage providing directions throughout the property are almost non-existent. Impossible to know where you have to go to get to your building. Dozens of people lost throughout the property every day, begging for directions, totally frustrated. Majority of the staff doesn’t seem to be happy, although very few exceptions were very attentive and supportive. App that is highly recommend by the staff upon check-in is useless. Scheduling of Resort activities is never updated and internal map directions are also outdated. I learned that it doesn’t work because Spain is responsible for keeping it updated, so any local changes to activities have to be informed to Spain by email before they can update the App. Note: Spain is 5 hours ahead in time zone. Total non-sense. Pools were really good and food and drinks abundant and of good quality. I’ll never go back.
Stayed 7 nights in Nov 2023

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an excellent moment there, it was the best resort all inclusive in my life, amazing food and high quality drinks. I am really happy.
Stayed 5 nights in Feb 2023

10/10 Excellent

Lais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Delicious food, very comfortable room, amazing amenities area. The pool without any kind of animation is the best! Very calm and suitable for relaxing!
Lobby view
Lobby view
Access to restaurant
Overall vibes
Stayed 4 nights in Nov 2022

10/10 Excellent

Ana

Stayed 8 nights in Dec 2021

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular property
Had a fantastic 4 nights here. Everything first class , service impeccable and so friendly but this is Bahia is the norm. Got and early 10 am checkin and upgrade room w/ double balcony very nice thanks hotels.com. BUT they did not inform us that there is a loud music & voice side and a quiet side. We got the party side and as we’re in our 70’s you’d think it would have been important to mention. Was loud from 9:30 am to 6:30 pm so an afternoon nap was impossible. Buffet choices in English would be nice as Grand Palladium did. So if get room you like this is a superior resort. Food at Bahia & Gormet restaurants truly excellent. Just wish we could’ve seen the smiling faces of staff but masks won’t be forever. Bravo to the people of Brasil as mask up was universal and taken seriously unlike the nonsense here in the USA. And no tipping adds to value unlike what we saw in Mexico. Just hope staff is given a living wage.
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iberostar sempre uma boa escolha
Um resort otimo, para ir com familias e amigos. Como há várias piscinas, há opções de mais descanso ou mais agito. A comida e a bebida também é bastante justa com varias opções.
Stayed 5 nights in Aug 2021

10/10 Excellent

Peter

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is fantastic ! The food, oh my Gosh ! The food is so good and so fresh, the staff is attentive and kind. We played tennis every day, some courts needs attention ( net was broken and bathroom was dirty). the special restaurants were awesome, we bought 2 bottles of wine with reasonable prices, again , the food and care is amazing. The shows at night were cool too. We watched boogie night, Michael Jackson and Bahia. The spa is very good, they probably need more spa attendants, but the massage was fantastic ! The pool area and activities were great. We had friends staying at Bahia , and we were able to visit several restaurants in both properties. I will definitely return to this hotel. I love I was treated and now I'll try to use Iberostar in Mexico and the Caribbean as well. Kudos to all staff members that made our vacation memorable. Thank you so much !!!!!
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is huge, with several pools and entertainment options of the kids. The service staff is amazing and everything works. If you want to have good time with your family and kids, this is the place to be. However, the hotel is showing some signs that may require renovation soon.
Stayed 7 nights in Jul 2021

10/10 Excellent

TIAGO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Cama grande confortavel, quarto amplo e agradável com vista do mar de verdade. Tem uma parte mais barulhenta por causa das atividades de animação, se quiser silêncio e sossego, peça para ficar longe. A comida é otima, muito variada. Os restaurantes temáticos são ótimos e só podem ser reservados a depender do número de diárias que você vai ficar, o que foi uma má notícia pra mim. As bebidas são variadas e muito boas. Alguns garçons te servem na piscina, embora demore bastante às vezes. O SPA é itimo para descansar. As medidas de contenção à covid são realmente levadas a sério
Stayed 4 nights in May 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
There is so many things have to be changed!! The food is not very good, there are in bad conditions, the staff is not very polite and helpful. They are not very responsible about the Covid.
Stayed 7 nights in May 2021

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in Praia do Forte
Amazing hotel and an unbelievable level of good service. Very good food and range of drinks. The prestige part was well worth the upgrade fee.
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2021

10/10 Excellent

Luis Henrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Familia, diversao e descanso
É a 2a vez que nos hospedamos e, mais uma vez, saimos pensando nosso próximo retorno neste hotel. O atendimento é sempre cordial e eficiente em todos os setores do hotel, as instalacoes sao amplas , bonitas e bem conservadas. Recomendo de olhos fechados. Descanso e diversão garantidos
Stayed 4 nights in Nov 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Oct 2020

6/10 Okay

Verified traveller

Stayed 5 nights in Oct 2020

6/10 Okay

Jo, Washington, DC

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property is very run down. The rooms smell very musty and moldy. The bathrooms are a disgrace. Perhaps 20 years ago, this property was nice, but now it is severely in need of refurbishment. There is no way this is 4/5 stars. I would rate it a 2/5, and I feel like I am being generous. On a positive note, the meals were pretty decent.
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is amazing. The beach is super clean. Staff could be trained to speak English to foreign guests.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location
This was my 4th or 5th time staying at this hotel. The grounds are beautiful, the hotel is very clean and the service was very good. There is a wide choice of restaurants in addition to the main buffet and several bars around the resort. English is not widely spoken other than at the main reception desk, however I did not have any problems getting anything I ordered. I recommend this hotel if you are looking for an all inclusive break away from the main city of Salvador.
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Poor attention to details: room for 2 adults and 1 infant and only one glass and one cup are provided. Poor choice of toiletries, in fact, no hair conditioner was provided, had to request separately. Poor choice of sea food: staying by the ocean we expected to have a wide range of sea food, at least shrimps should have been a daily option. On a positive note, very child-friendly place, lovely surroundings and lots of great facilities to use
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
I really enjoyed the staff’s pleasant attitude and welcoming vibe.
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Lovely spot by the beach but the hotel is a sprawling concrete monstrosity. It’s also a 20 min taxi from the town of Praia Do Forte which is where all the restaurants, shops, turtle sanctuary, castle etc is located. We also had a bad experience with trying to cancel the reservation, within 24 hours of booking it, as soon as we found out it was out of town. Expedia told us that there would be a 2 night cancellation policy despite the location of the hotel being wrongly advertised. They also then failed to adequately tell us that if we checked in without amending the reservation we would have to pay for the full length of stay. All in all a really poor and frustrating communication between ourselves Expedia and Iberostar. Both companies refused to accept responsibility and were blaming the other company, back and forth..... We ended up leaving early to stay somewhere much nicer but having to pay the full fee for the all Inclusive Iberostar. I won’t be using either companies again if I can help it ...
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2018

4/10 Poor

Erik, San Francisco

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Lovely property, comfortable room, really nice facilities. Family friendly, our 2 year old had a blast. Unfortunately, we had an issue with our bathroom that took 2 days and 2 complaints to address - there was a strong smell of sewage coming from the bathtub that made it unpleasant to be in the bathroom. They did address it though, and our last 2 nights were fine. Food was hit or miss, I don’t recommend going to the “snack” buffet near the pools, you will be disappointed and that was our first impression of the food unfortunately. You also need to make reservations ASAP if you want to eat at a restaurant instead of the primary buffet (which isn’t bad). We noticed the staff was not very happy or helpful. We made the mistake of inviting a friend who lives nearby to pick us up and show us around, and I ordered them a draft beer. Before we were even halfway through a receptionist came and informed us in the most rude way possible that they are not allowed to drink. We apologized, and offered to pay, to which we were rudely told “we don’t offer that service” before walking away. Because of the lack of apology or reaction when we said the bathroom smelled of sewage (I really had to insist), this ride treatment of our guests (innocents mistake on our part), and the so-so quality of food, I would not recommend staying here. Stay near the villa instead, you can find ample food options for not much money, and they are all fantastic.
Stayed 4 nights in Jul 2018