Fortaleza Suites

3.5 star property
3.5-star Colonial guest house near Port of San Juan

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Fortaleza Suites

Presidential Suite  | Balcony
Fortaleza Suite  | Terrace/patio
Presidential Suite  | Living room
Presidential Suite  | Private kitchen
Presidential Suite  | Living area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Calle Fortaleza
    1 min walk
  • Pier 1
    4 min walk
  • Port of San Juan
    6 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    7 min drive

Room options

Fortaleza Suite

  • Sleeps 5
  • 2 Queen Beds

San Geronimo (Interior Room)

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

Plaza Colon

  • Sleeps 4
  • 2 Queen Beds

San Felipe (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

San Cristobal Suite

  • Sleeps 5
  • 2 Queen Beds

San Sebastian Suite

  • Sleeps 5
  • 2 Queen Beds

San Jose (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

San Justo (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

La Princesa (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Luna (Interior View)

  • Sleeps 2
  • 1 Queen Bed

Basic Room (Plaza de Armas)

  • Sleeps 2
  • 1 Queen Bed

Economy Room

  • 6 sq m
  • Sleeps 2
  • 1 Queen Bed

Sol (Interior View)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

San Juan

Old San Juan stay.With a stay at this Old San Juan guesthouse, you'll be within half a mile (1 km) of Port of San Juan and 3 miles (5 km) of Condado Beach. Puerto Rico Convention Center and Casino del Mar at La Concha Resort are also within 3 miles (5 km).

What's nearby

  • Port of San Juan - 6 min walk
  • San Juan Gate - 8 min walk
  • Castillo San Felipe del Morro - 18 min walk
  • Pan American Pier - 3 min drive
  • Puerto Rico Convention Center - 6 min drive

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Raíces - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Muelle 13 - ‬3 min walk
  • ‪Cafeteria Mallorca - ‬2 min walk

About this property

Fortaleza Suites

3.5-star Colonial guest house near Port of San Juan
As a guest of Fortaleza Suites, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi and wired Internet are free in public spaces. Fortaleza Suites also features express check-out, a microwave in a common area, and a water dispenser.

This 3.5-star San Juan guesthouse is smoke free.

  • 14 guestrooms or units
  • 2 levels
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Fortaleza Suites offers 14 accommodations with hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Hair dryers and change of towels can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

More

  • Individually decorated
  • Individually furnished

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 60.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. The property is professionally cleaned.

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1005 reviews" "
Rating 8 - Good. 237 out of 1005 reviews" "
Rating 6 - Okay. 86 out of 1005 reviews" "
Rating 4 - Poor. 26 out of 1005 reviews" "
Rating 2 - Terrible. 25 out of 1005 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Zoraida

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loves the cozy room as well as the sitting area. Location is great due to it's proximity to everything. Great place to stay for a great experience in Old San Juan!!! We recommend and we plan to go back!
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! What I did like the most about this property is that is close to everything that you probably want to do in old San Juan. When I got to my room everything was super clean . Also , I traveled alone. So, if you are doing a solo trip this could be a good place to stay for you. If I would be back ? Without no doubts !!
Stayed 3 nights in Aug 2024

10/10 Excellent

Thanh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay here! Clean and walking distance to most areas - would definitely stay here again.
Stayed 5 nights in Aug 2024

8/10 Good

Todd

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is kinda hard to find if you aren't watching. It was very quiet at night, and the staff was very helpful when we had a question. Plenty of restaurants and shopping right out the front door. If i had any real complaints, i did not care for the self service kitchen.
Stayed 1 night in Aug 2024

10/10 Excellent

Christy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine didn't work. That's the only bad thing about our stay. Everything else was great.
Stayed 2 nights in Aug 2024

8/10 Good

sergio, North Hollywood

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

BALASUBRAMANYA

Travelled with family
Liked: Cleanliness, amenities
Good locarion, ftiendly sercice.
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación era limpia y espaciosa. La ubicación excelente. El personal muy amable.
Stayed 1 night in Aug 2024

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continently located near the tourist attraction and the old style structure and feeling was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Roseannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for relaxing
Stayed 2 nights in Aug 2024

10/10 Excellent

Oxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High recommended!
Stayed 3 nights in Jul 2024

6/10 Okay

Alyssa J

Liked: Cleanliness
Disliked: Amenities
I wouldn’t book again but i enjoyed my stay. The staff were friendly the place was clean no doubt about that. But I was solo traveling and one night one od the workers came into my room to deliver something and they didn’t know I was in there. Is was uncomfortable bc I woke out of my sleep to see his face and it was scary at first. Then 2 nights later they announced there would be no night shift. That didn’t make me feel the safest and they emailed everyone so I saw all the guests emails. I think that is a safety concern. Not a big deal to some I suppose hut to be this hotel wasn’t the most comfortable option for solo travel.
Stayed 6 nights in Jul 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay super convenient!
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dawn, New Brunswick

Liked: Cleanliness, staff & service
Great location for excellent staff
Stayed 4 nights in Jul 2024

10/10 Excellent

Pedro

Stayed 1 night in Jul 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time there Felt like home.
Stayed 3 nights in Jul 2024

10/10 Excellent

derrick, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
They kerp the rooms ice cold- ya gotta live it! Great communication and service.
Stayed 1 night in Jul 2024

4/10 Poor

Zoraida

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
DISAPPOINTED
This is not the room I chose, I would have never in a million years pick a room without a window, and I'm quite sure the room I picked had a balcony. You advertise one thing, but you get something else. The receptionist said they could not help, since it was a 3rd party reservation. Stop doing this to customers.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here July 14th-July18th 2024. and I loved it! It’s in the heart of old San Juan and everything you need is short walk away. The property itself was clean and the staff were all very friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael, Woodbridge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and professional staff!
Stayed 5 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Jul 2024

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Would stay here again. Air conditioners were loud when cycling and one of them dripped on the bed.
Stayed 3 nights in Jul 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024