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Hotel Santa Cruz Huatulco

3.0 star property
Family-friendly 3-star hotel near Chahue Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Santa Cruz Huatulco

Front of property - evening/night
Double Room, 2 Double Beds
Property entrance
Shower, rainfall showerhead, designer toiletries, hair dryer
International cuisine

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
  • Gym
    Gym
  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
Boulevard Santa Cruz 203, Santa María Huatulco, OAX, 70989
  • Santa Cruz Bay
    6 min walk
  • Playa Santa Cruz
    9 min walk
  • Huatulco National Park
    18 min walk
  • Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    23 min drive

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | Garden view

Double Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool
Hotel Castillo Huatulco & Beach Club
Pool
All-inclusive
Kids pool
Parking included
4.1 out of 5, Very good, (580)
The price is CA $137
per night
CA $163 total
includes taxes & fees
2 Dec - 3 Dec
Hotel Castillo Huatulco & Beach Club

About the area

Santa María Huatulco

Santa Cruz stay.Within a 10-minute walk of this Santa Cruz hotel, you'll find Santa Cruz Bay and Playa Santa Cruz. Huatulco National Park and Chahue Beach are also within 2 miles (3 km).

What's nearby

  • Santa Cruz Bay - 6 min walk - 0.5 km
  • Playa Santa Cruz - 9 min walk - 0.8 km
  • Huatulco National Park - 18 min walk - 1.6 km
  • Chahue Beach - 7 min drive - 2.5 km
  • La Entrega Beach - 11 min drive - 4.1 km

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 23 min drive

Restaurants

  • ‪Restaurant Ve el Mar - ‬7 min walk
  • ‪La Chicatana - ‬4 min drive
  • ‪mercado organico Santa Cruz - ‬5 min walk
  • ‪Restaurante México Lindo - ‬13 min walk
  • ‪Niko's - ‬1 min walk

About this property

Hotel Santa Cruz Huatulco

Family-friendly 3-star hotel near Chahue Beach
Hotel Santa Cruz Huatulco offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly Hotel Santa Cruz Huatulco. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Santa María Huatulco hotel.

  • 89 guestrooms or units
  • Meeting rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Santa Cruz Huatulco offers 89 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–11:00 AM: MXN 180 for adults and MXN 90 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Outdoor pool
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 200 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 180 for adults and MXN 90 for children
  • Pet fee: MXN 200 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Santa María Huatulco
ta Cruz Huatulco ta ía Huatul
Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Hotel
Hotel Santa Cruz Huatulco Santa María Huatulco
Hotel Santa Cruz Huatulco Hotel Santa María Huatulco

Hotel Santa Cruz Huatulco Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 116 out of 352 reviews" "
Rating 8 - Good. 140 out of 352 reviews" "
Rating 6 - Okay. 55 out of 352 reviews" "
Rating 4 - Poor. 25 out of 352 reviews" "
Rating 2 - Terrible. 16 out of 352 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

SONIA

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2024

2/10 Terrible

Andrea??

Travelled with family
Disliked: Staff & service
The staff was rude and unpleasant. They wanted to charge me for an additional key for the room when I was allowed to have two. There was alot of noise in my aisle and the staff didn’t do anything. It’s located in a great location but the staff needs to get better.
Stayed 2 nights in Mar 2024

8/10 Good

Cord

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. The pool was clean and big. There was a tour desk. There was a bus and lots of taxis.
Stayed 1 night in Apr 2024

10/10 Excellent

Jayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Room very clean and beds comfy
Stayed 1 night in Mar 2024

6/10 Okay

kelsey

Liked: Cleanliness, staff & service, amenities
Excellent location. Worst was the extremly noisey air conditioner rattling all night long.
Stayed 14 nights in Feb 2024

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Great spot for a quick overnight stay in between travel days.
Stayed 1 night in Feb 2024

8/10 Good

Manfred

Travelled with partner
Liked: Cleanliness, staff & service
Price was right, room was comfortable, nice pool and loungers. Need new towels. The music around the pool was a bit noisy. Pool rules were not followed and exceeded quiet time hours.
Stayed 4 nights in Feb 2024

6/10 Okay

Linda, Calgary

Liked: Staff & service
Location was good. Rooms outdated. Card key did not work and we had to have staff open door every time we returned to room. Only stayed one day so we did not use other facilities.
Stayed 1 night in Feb 2024

8/10 Good

Etienne

Liked: Cleanliness, staff & service
Nice stay.
Foods are good, hotel located central, near the Santa Cruz beach.
Stayed 1 night in Jan 2024

8/10 Good

Barbara

Got in late after delayed flight. Good bed, clean room but no towel in bathroom.
Stayed 1 night in Jan 2024

10/10 Excellent

susanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice little hotel. Popular with Mexican and non-Mexican tourists alike. It’s very clean, the beds are comfortable and there’s lots of hot water. It has a nice pool, the restaurant is great and there’s often live music. It’s located very close to the marina so you can walk around and look at the sites and enjoy the neighbourhood too. It’s very basic, but the price reflects that. Excellent value. We are repeat visitors and will stay there again.
Stayed 1 night in Jan 2024

10/10 Excellent

VIctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good area to stay near the beach
Stayed 5 nights in Jan 2024

2/10 Terrible

Tanfer

Stayed 3 nights in Jan 2024

10/10 Excellent

Sherri

Stayed 1 night in Jan 2024

4/10 Poor

Jesus

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
My firs visit stay at this hotel i had no problems everything was great. This second time was a disappointment. The staff pushed a unwelcome vibe at check in. My room was miss blankets. At breakfast time the hotel had a menu but insisted we get the meal of the morning due to staff only making that meal. This will be my last time i stay at this hotel. I also talked to management on-site but didn't seem to care about customer concerns.
Stayed 3 nights in Nov 2023

8/10 Good

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For us it was a good stay. A little bit of renovations good on but very respectful of the work niose.👍
Stayed 2 nights in Sep 2023

2/10 Terrible

Graciela

Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Dan

Liked: Staff & service
Stayed 2 nights in Jun 2023

10/10 Excellent

Leighann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with good location. My only complaint is the balcony was not really a balcony. Standing room only. For one person.
Stayed 1 night in May 2023

2/10 Terrible

Isabel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
If it wasn’t because Expedia asked me to pay upfront I would had not stayed there. One room key for four adults inconvenienced as the lights and AC operated w key and if two left the the key needed to stayed. The white sheets and white towels had the visual yellow stains. I reserved a pool view got a parking view.
Stayed 2 nights in Feb 2023

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older/smaller beach hotel in a good location (Santa Cruz.) Perfect if your hotel needs are minimal and you will be spending most of you time exploring the Huatulco area and dining outside of the hotel.
Stayed 4 nights in Feb 2023

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good just the ac wasn't working made to much noise
Stayed 7 nights in Feb 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We have stayed at this hotel numerous times. Staff is always great and the hotel is clean. It definitely can use some maintenance in the rooms and around the pool they need some decent lounge chairs
Stayed 21 nights in Jan 2023

4/10 Poor

John Angus

Disliked: Staff & service, amenities, property conditions & facilities
Good Location Poorly equipped rooms chippy front desk staff.