6/10 Okay
TAMMY
Travelled with partner
5 Nov 2024
Disliked: Staff & service
Could be great for solitude is what you are looking for as it is remotely located on the SW tip of the island. With a car rental the stay was fine. Loved the run with hot tub; however be warned there is no one at the reception after 5. The WhatsApp number they give for you to contact if assistance is needed is not monitored and no one responds as what happened to us when our electricity completely went out due to the hot tub motor. Lucky the restaurant staff assisted us before he left to contact someone and after 2 hours of dealing with this and eventually having to be move to a smaller room with a COLD hot tub, we were not offered an apology or compensation. After finally getting to talk to with the manager over the phone the next morning before check out we came to somewhat of a resolution. This is the only reason that didn't get 1 star. This place is too remote not to have someone respond to emergencies. I wouldn't stay here again.