2/10 Terrible
Verified traveller
21 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst experience ever for $475/night!
A Motel 6 would have been a better option! This place is horrible. The rooms are old and disgusting. When we first arrived, the desk clerk was standing outside like a cop demanding to know why we were parking in their meager designated spots. Once parked, we checked in and he was curt and very short with us. He was an older gentleman with white hair. He made us feel so unwelcome and after driving 8 hours to get there we felt deflated. It was our first trip to Sedona but I don’t think we will be going back after this experience. The Orchard Inn has a “don’t bother me attitude” and for $475/night, we felt totally ripped off. Even the housekeeping was bad. We were down to our last Kleenex and it had a blue stripe on it indicating as such. I deliberately pulled it out so they could see we were out of Kleenex but they didn’t replace it with a new box. The toilet paper is the cheapest brand and paper thin. The toilets are secured to the wall and very low to the ground. The showers are a joke. Old and disgusting. The shower head is on the wrong side so you have to get sprayed when you step inside to turn it on. The only good thing was the view but we were petrified to step out on the balcony. It was old and sloping and very unsteady. I can’t believe this is the sister Inn to L’Auberge. It’s a joke! Save your money and stay anywhere else but The Orchard Inn!!!
Verified traveller
Stayed 2 nights in Oct 2024