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Metta Residence & Spa

5.0 star property
Family-friendly 5-star hotel near Pub Street

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Photo gallery for Metta Residence & Spa

Reception
Lobby sitting area
Poolside bar
Junior Suite Twin Pool View | Living area
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Free WiFi
  • Room service

Explore the area

Map
Phum Salakamreuk, Sangkat Salakamreuk, Siem Reap, 17251
  • Apsara Theatre
    ‪4 min drive‬
  • Wat Damnak
    ‪4 min drive‬
  • Siem Reap Art Center Night Market
    ‪4 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪56 min drive‬

Room options

View all photos for Metta Pool Suite Villa - 2Bedroom

Metta Pool Suite Villa - 2Bedroom

Metta Pool Suite Villa - 2Bedroom

  • 242 sq m
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Premier Deluxe Pool View

Minibar, in-room safe, desk, laptop workspace

Premier Deluxe Pool View

  • 55 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Private Pool Suite Villa

Private Pool Suite Villa

Private Pool Suite Villa

  • 110 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite Villa, Private Villa

Suite Villa, Private Villa

Suite Villa, Private Villa

  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Residence Suite Pool View

Residence Suite Pool View | Deep soaking bathtub

Residence Suite Pool View

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Twin Pool View

Junior Suite Twin Pool View

Junior Suite Twin Pool View

  • 63 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite Double Pool View

Junior Suite Double Pool View

Junior Suite Double Pool View

  • 63 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite Pool View

Family Suite Pool View

Family Suite Pool View

  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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About the area

Siem Reap

Siem Reap retreat .Stay at this Siem Reap hotel and you'll be within half a mile (1 km) of Eric & Thierry Stocker and 2 miles (3 km) of Wat Damnak. Wat Dam Nak and Apsara Theatre are also within 2 miles (3 km).

What's nearby

  • Pub Street - 3 min drive
  • Angkor Night Market - 4 min drive
  • Old Market Area - 4 min drive
  • Angkor National Museum - 4 min drive
  • Siem Reap Royal Residence - 4 min drive

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 56 min drive

Restaurants

  • ‪Cuisine Wat Damnak - ‬17 min walk
  • ‪Street 27 Restaurant - ‬19 min walk
  • ‪Chocolate Gardens - ‬15 min walk
  • ‪Urban Tree Hut - ‬3 min drive
  • ‪Kanell - ‬2 min drive

About this property

Metta Residence & Spa

Family-friendly 5-star hotel near Pub Street
Metta Residence & Spa offers its guests a full-service spa, an outdoor pool, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, a library, and a terrace are also featured at the luxury Metta Residence & Spa. Limited free parking is available on a first-come, first-served basis.

This 5-star Siem Reap hotel is smoke free.

  • 34 guestrooms or units
  • Built in 2016
  • Manager's reception (free)
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Metta Residence & Spa offers 34 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate dining areas. 42-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Visakha Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Languages

English, Khmer

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Area shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Horse riding/rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Metta Residence & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Metta Residence Hotel Siem Reap
Metta Residence Hotel
Metta Residence Siem Reap
Metta Residence
Metta Residence Spa
Metta Residence Spa
Metta Residence & Spa Hotel
Metta Residence & Spa Siem Reap
Metta Residence & Spa Hotel Siem Reap

Metta Residence & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 221 out of 266 reviews
Rating 8 - Good. 39 out of 266 reviews
Rating 6 - Okay. 5 out of 266 reviews
Rating 4 - Poor. 0 out of 266 reviews
Rating 2 - Terrible. 1 out of 266 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chaitanya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Everyone working there strived to make our experience a memorable one. The front desk took care of all transportation and tour bookings.
Stayed 3 nights in Nov 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquility in Siem Reap
Staying at the Metta Residence and Spa was an absolute delight! The staff went above and beyond to ensure a luxurious and relaxing experience, offering warm hospitality from the moment we arrived. Specifically, I’d like to call out June for her incredible customer service. The rooms were spacious, beautifully designed, and impeccably clean. The serene pool area was perfect for unwinding after exploring the nearby temples. The on-site spa provided incredible treatments that added to the tranquility of the stay. The attention to detail and commitment to guest satisfaction made this a memorable part of our Siem Reap trip!
Stayed 2 nights in Nov 2024

10/10 Excellent

Roma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff’s attention to detail is amazing. 5 stars all round. We absolutely loved this hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Ang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Siem Reap getaway
Very warm and accommodating staff. Huge room, quiet neighborhood. Hotel very serene. Bit old but well-maintained
Stayed 2 nights in Aug 2024

10/10 Excellent

Sum Yee

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Mr Christopher C Titley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - Great location.
A brilliant secluded spot in Siam Reap with great service, pool and spa. Would 100% recommend - only 3-5 minutes away from the centre. Would return. Thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place :)
Stayed 3 nights in Jun 2024

6/10 Okay

tom

Travelled with family
Liked: Staff & service, property conditions & facilities
Room had a humility smell. Property is nice and relax. Not crowded at all. A little bit out of the market.
Stayed 2 nights in Jun 2024

10/10 Excellent

Chiva

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is wonderful
Stayed 2 nights in May 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, with very friendly and helpful staff, would definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Remzi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good. I definitely recommend this hotel
Stayed 2 nights in Apr 2024

10/10 Excellent

claire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel & staff
Beautiful hotel, spotlessly clean on every department. Rooms were spacious and of a high standard. Staff were amazing, gracious, friendly and couldn't do enough for you, without being over the top. Pool & spa services were amazing. Would highly recommend this hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Mykolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Neil, Edmonton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff at the hotel. Few areas of the room need some minor attention. This is a good hotel but it could be great. Very good value though.
Stayed 3 nights in Mar 2024

10/10 Excellent

Corree Sinkwitz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Unforgettable Escape of Elegance and Serenity
The Metta Residence & Spa is a true gem in the heart of Siem Reap, offering an oasis of tranquility and luxury. From the moment we entered, the spacious rooms and the grandeur of the bathtub caught our attention, setting the tone for a stay that was nothing short of magnificent. The hotel's grounds are meticulously maintained, offering a serene environment that instantly relaxes you. The spa experience was a highlight, with skilled therapists providing massages that were both rejuvenating and soothing. It's clear that every detail in the spa is carefully curated to ensure a restful and luxurious experience. Dining at the hotel's restaurant was a delight. The food was consistently wonderful, featuring a variety of flavors that catered to every palate. What made our meals even more enjoyable was the exceptional customer service. The staff were attentive and friendly, making us feel special and valued at every interaction, whether in the restaurant or the elegantly designed lobby area. One of the most remarkable aspects of Metta Residence & Spa is the sense of feeling special and cared for. Every time we walked into the restaurant or lobby, the warm welcome from the staff made us feel valued. We left Metta Residence & Spa with fond memories and a strong desire to return. This hotel is not just a place to stay; it's an experience that enriches your travel. For anyone seeking a blend of luxury, comfort, and impeccable service, Metta Residence & Spa is perfect.
Stayed 5 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really excellent value for money
Excellent value for money, free cocktails in happy hour and free transport into town each evening
Stayed 3 nights in Feb 2023

10/10 Excellent

Craig S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at Metta. The staff did an amazing job of helping organize our outings to the temples and other sights. Organized guides and drivers. Easy to get into town. We definitely recommend.

10/10 Excellent

Paul

Stayed 1 night in Jun 2022

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Place - lovely staff and great cocktails!
This place was fabulous, great pool and lovely rooms. Staff were fantastic. Don’t worry about it being slightly out of town Tas there is a free tuk tuk service. Loved the free cocktail hour, the girls that make them are brilliant, probably the best Margarita I’ve had in a few years!! Breakfast was minimal due to covid but fine. They currently allow you to have food delivered from Food Panda etc. No TV service due to covid, most hotels cancelled their cable subscriptions and have not started them again yet
Stayed 2 nights in Mar 2022

10/10 Excellent

Alex, Hong Kong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptionally friendly and attentive. Highly recommend...
Stayed 21 nights in Mar 2020

10/10 Excellent

Verified traveller

Stayed 6 nights in Feb 2020

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Wai To

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020