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Van der Valk Hotel Spa

2.5 star property
Eco-certified hotel near Thermes de Spa

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Photo gallery for Van der Valk Hotel Spa

Spa
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Standard Room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
Place Royale 39, Spa, 4900
  • Thermes de Spa
    ‪7 min walk‬
  • Villa Royale Marie-Henriette
    ‪7 min walk‬
  • Spa Monopole
    ‪14 min walk‬
  • Liege (LGG)
    ‪58 min drive‬

Room options

View all photos for Palace Suite with Terrace

Palace Suite with Terrace

Palace Suite with Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite with Terrace

Junior Suite with Terrace

Junior Suite with Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Radisson Blu Balmoral Hotel, Spa

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (525)
The price is CA $159
per night
CA $179 total
includes taxes & fees
22 Feb - 23 Feb
Radisson Blu Balmoral Hotel, Spa

About the area

Spa

City center stay.With a stay at this Spa hotel, you'll be steps from Thermes de Spa and within a 15-minute walk of Spa Monopole. Circuit de Spa-Francorchamps is within 6 miles (10 km) and High Fens – Eifel Nature Park is within 9 miles (15 km).

What's nearby

  • Thermes de Spa - 7 min walk
  • Villa Royale Marie-Henriette - 7 min walk
  • Spa Monopole - 14 min walk
  • RAVeL Spa - Francorchamps - Stavelot - 16 min walk
  • Circuit de Spa-Francorchamps - 9 min drive

Getting around

  • Spa-Geronstere Station - 7 min walk
  • Liege (LGG) - 58 min drive

Restaurants

  • ‪Franc'Off des Artistes - ‬2 min walk
  • ‪Brasserie Les Saisons de Spa - ‬1 min walk
  • ‪La Brasserie des Bobelines - ‬1 min walk
  • ‪Casino de Spa - ‬2 min walk
  • ‪La Brasserie des Thermes - ‬1 min walk

About this property

Van der Valk Hotel Spa

Eco-certified hotel near Thermes de Spa
Van der Valk Hotel Spa offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3283 square feet (305 square meters) and includes conference space. A terrace, multilingual staff, and laundry facilities are also featured at the eco-certified Van der Valk Hotel Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Van der Valk Hotel Spa was completed in June 2020.

This Spa hotel is smoke free.

  • 120 guestrooms or units
  • 4 levels
  • 3283 sq ft of conference space
  • 305 sq m of conference space
  • Built in 2004
  • Charging station for electric cars
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Van der Valk Hotel Spa offers 120 accommodations with minibars and safes. LED televisions are featured in guestrooms.

Bathrooms include bathtubs, bathrobes, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 20 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free offsite parking within 33 ft
  • Street parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bike parking
  • Fitness center
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Bathtub
  • Hair dryer
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are available for EUR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 1.37 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson).

Property Registration Number BE0451873510

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Palace
Palace Hotel Spa
Radisson Blu Hotel Spa
Radisson Blu Palace
Radisson Blu Palace Hotel
Radisson Blu Palace Hotel Spa
Radisson Blu Palace Spa
Radisson Blu Spa
Spa Palace Hotel
Spa Radisson Blu
Spa Radisson
Radisson Spa
Palace Hotel Spa
Van der Valk Hotel Spa Spa
Van der Valk Hotel Spa Hotel
Radisson Blu Palace Hotel Spa
Van der Valk Hotel Spa Hotel Spa

Van der Valk Hotel Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 254 out of 609 reviews
Rating 8 - Good. 260 out of 609 reviews
Rating 6 - Okay. 62 out of 609 reviews
Rating 4 - Poor. 19 out of 609 reviews
Rating 2 - Terrible. 14 out of 609 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness, amenities
We arrived to the hotel to be told they had no twin bedrooms despite ordering one. We then where asked to wait & given 2 complimentary drink vouchers. In the end we had to have a smaller room to get twin beds. We then went to the bar & had to wait nearly 10 minutes to be served despite no one else waiting the staff just ignored us to be then told we couldn't have the drinks we wanted with the vouchers just softdrinks, beer or coffee. Once to the room it was clean and nice to sleep in but I was hoping the new owners would improve service from before - it seems not so we shall not be looking to return.
Stayed 1 night in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As centrally located as one can get in Spa.
Stayed 1 night in Jul 2024

10/10 Excellent

DUBOIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Bazgha

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 4 nights in Sep 2024

8/10 Good

Balraj

Stayed 3 nights in Aug 2024

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, room comfort
Excelent place to stay
For me. And my group it was perfect in every way. Food was ok priced. Drinks were a good selection and good price. Staff were friendly and extremely helpfull. Will stayagain
Stayed 1 night in Sep 2024

10/10 Excellent

Mogen

Stayed 1 night in Sep 2024

10/10 Excellent

Nicolas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kwanghoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Jamie

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jul 2024

10/10 Excellent

Darren

Stayed 2 nights in Apr 2024

8/10 Good

Hamish

Stayed 1 night in Apr 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located nice staffv
Good service well located hotel. Nice rooms and great breakfast
Stayed 1 night in Apr 2024

6/10 Okay

Rengiz

Stayed 3 nights in Feb 2024

10/10 Excellent

Bjorn

Stayed 1 night in Jan 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our 3rd stay at this hotel, and as usual the facilities were good, although the check in experience was disappointing as we had to wait over 90 minutes after the check in time for our room to be ready. It appeared this was because new TVs were being fitted to the rooms, but there did not seem to be any priority given to getting the rooms ready for those people who were trying to check inn.
Stayed 3 nights in Nov 2023

8/10 Good

Tim

Stayed 3 nights in Nov 2023

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
European motorcycle tour
The hotel was a two night base for a motorcycle tour of the area, we had a very slow check-in, the breakfast was fresh and there was plenty of selection to choose from. The staff were helpful and polite.
Stayed 2 nights in Sep 2023

8/10 Good

Paul

Stayed 4 nights in Sep 2023

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well appointed, central chain hotel
Nice, central hotel handy for the thermes or the circuit. Modern, clean interior with well appointed rooms. Restaurant menu is little limited but reasonably priced only one chicken option, two beef (one a steak, one a burger). Two vegetarian options. Could do a little more variety for a hotel of this class.
Stayed 3 nights in Apr 2023

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before again another comfortable night and a very comfortable beds. Clean.
Stayed 1 night in Mar 2023