6/10 Okay
Nicole
Travelled with family and small children
4 Sep 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Likes: Easy access to the beach, use of beach chairs and towels, pool accessories for kids, restaurant on site.
Dislikes: when we checked in we were told that our room was no longer available due to repairs being made. When I asked what the repairs were she said there was issues with water on the balcony. We were offered a different room and accepted it and before she finished checking us in our original room was reported to be repaired and ready after all. When we arrive to the room, the carpet was wet, the bed felt wet and the room had an overwhelming smell of bleach. My eyes started burning within the first 5 minutes of being in the room so we called down to the office and they got us into a different room. The new room was fine. You can tell that there are a lot of updates that need to be made. We were there on Labor Day weekend. The restaurant/bar across the street was very loud so I was thankful for my child's sound machine to block out the noise. Not sure we would chose the hotel again if we came back to this area.
Nicole
Stayed 2 nights in Aug 2024