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Cleo Hotel Jemursari

3.0 star property
Enjoy the free WiFi at this 3-star Surabaya hotel

Choose dates to view prices

Photo gallery for Cleo Hotel Jemursari

Front of property
Twin Biz
Meeting facility
View from property
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Jalan Raya Jemursari No. 157, Surabaya, 60237
  • Royal Plaza Surabaya
    ‪4 min drive‬
  • Petra Christian University
    ‪5 min drive‬
  • Tunjungan Plaza
    ‪9 min drive‬
  • Surabaya (SUB-Juanda)
    ‪25 min drive‬

Room options

View all photos for Business Room

In-room safe, desk, free WiFi

Business Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Biz

Twin Biz

Twin Biz

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Biz

Queen Biz

Queen Biz

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Surabaya

In Surabaya .You'll find Universitas Islam Negeri Sunan Ampel Surabaya and Royal Plaza Surabaya within 2 miles (3 km) of this hotel. Petra Christian University and City of Tomorrow are also within 3 miles (5 km).

What's nearby

  • Royal Plaza Surabaya - 4 min drive - 4.2 km
  • Petra Christian University - 5 min drive - 3.7 km
  • Surabaya Zoo - 5 min drive - 5.5 km
  • Surabaya Town Square - 7 min drive - 7.2 km
  • Tunjungan Plaza - 9 min drive - 9.5 km

Getting around

  • Margorejo Station - 5 min drive
  • Surabaya Gubeng Station - 24 min drive
  • Surabaya (SUB-Juanda) - 25 min drive

Restaurants

  • ‪Ikan Bakar Cianjur - ‬5 min walk
  • ‪Fusia - ‬7 min walk
  • ‪Depot JN - ‬2 min walk
  • ‪De Mandailing - ‬7 min walk
  • ‪Pangsit Mie Ujung Pandang - ‬3 min walk

About this property

Cleo Hotel Jemursari

Enjoy the free WiFi at this 3-star Surabaya hotel
There's a restaurant on site, as well as a coffee shop/cafe. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Cleo Hotel Jemursari also features a terrace, dry cleaning/laundry services, and room service (during limited hours).

Smoking is allowed in designated areas at this 3-star Surabaya hotel.

  • 112 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Cleo Hotel Jemursari offers 112 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Desk
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash.

Property is also known as

Cleo Hotel Jemursari Surabaya
Cleo Jemursari Surabaya
Cleo Jemursari
Cleo Hotel Jemursari Surabaya Java
Cleo Hotel Jemursari Hotel
Cleo Hotel Jemursari Surabaya
Cleo Hotel Jemursari Hotel Surabaya

Cleo Hotel Jemursari Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 0 out of 8 reviews

6.4/10

Cleanliness

8.4/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Tony

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
As a foreigner not knowing the area and only intending to stay a single night because of a last-minute airline cancellation, I really should have done more research. The hotel was located next to a busy road and the window of the room did not have sound proofing nor did it close properly. Managed to get about 3-4 hours of sleep between the noisy night traffic and early morning prayers (also with noisy traffic). The most INCONVENIENT thing I've ever had to deal with EVER in any accommodation was that the wall sockets only worked if the lights were on. Bring a battery pack if you expect to charge your phone with the lights off. The guy at the front counter was nice though.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel masih baru dan bersih, walau kamar agak sempit. Breakfast saya tidak tau karena hanya ambil room only.
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
fast service
the service was nice, it was quick

6/10 Okay

Gunawan

Disliked: Cleanliness
Not a good maintained hotel
We need to change the bed sheet since it was not clean when we check in The shower hose is leaking, water come out in many direction

6/10 Okay

arpah

Liked: Staff & service, property conditions & facilities, room comfort
hanging out at their coffee shop
nice room, and the breakfast is delicious, their cafe open till midnite and their food and coffee are excellent,

10/10 Excellent

Rosi

Stayed 1 night in Jan 2021

6/10 Okay

Stephanus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
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