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City Hotel N.U.T.S.

2.5 star property
Art Deco hotel near Shinjuku Gyoen National Garden

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Photo gallery for City Hotel N.U.T.S.

Front of property - evening/night
Comfort Room, Multiple Beds, Non Smoking
Comfort Room, Multiple Beds, Non Smoking
Interior
Combined shower/tub, jetted tub, designer toiletries, hair dryer

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Room service
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
1 16 5 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to, 160-0022
  • Shinjuku Gyoen National Garden
    ‪10 min walk‬
  • National Stadium
    ‪3 min drive‬
  • Meiji Jingu Shrine
    ‪5 min drive‬
  • Tokyo (HND-Haneda)
    ‪40 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 28 sq m
  • Sleeps 7
  • 2 Twin Beds and 1 Double Bed

View all photos for Single Room, 1 Double Bed

Single Room, 1 Double Bed

Single Room, 1 Double Bed

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Modern Japanese Tatami Room (4 People)

In-room safe, individually decorated, individually furnished, desk

Modern Japanese Tatami Room (4 People)

  • 28 sq m
  • Sleeps 6
  • 2 Twin Futons and 1 Double Bed

View all photos for Twin Room

In-room safe, individually decorated, individually furnished, desk

Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double Room (with Extra Bed)

Double Room (with Extra Bed)

Double Room (with Extra Bed)

  • 20 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

Comfort Room, Multiple Beds, Non Smoking

  • 36 sq m
  • Sleeps 5
  • 1 Double Bed, 2 Twin Beds and 1 Twin Trundle Bed

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Reception

HOTEL LiVEMAX Shinjuku Kabukicho

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Laundry
3.7 out of 5, Good, (328)
The price is CA $411
per night
CA $452 total
includes taxes & fees
21 Mar - 22 Mar
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About the area

Tokyo

Heart of Tokyo.A stay at this Shinjuku hotel places you within half a mile (1 km) of Shinjuku Gyoen National Garden and 2 miles (3 km) of National Stadium. Meiji Jingu Shrine and Tokyo Imperial Palace are also within 3 miles (5 km).

What's nearby

  • Shinjuku Gyoen National Garden - 10 min walk - 0.9 km
  • National Stadium - 3 min drive - 1.8 km
  • Tokyo Metropolitan Government Building - 3 min drive - 2.7 km
  • Meiji Jingu Shrine - 5 min drive - 3.4 km
  • Shibuya Crossing - 6 min drive - 4.8 km

Getting around

  • Shinjuku-gyoemmae Station - 3 min walk
  • Shinjuku Station - 14 min walk
  • Haneda Airport (HND) - 40 min drive

Restaurants

  • ‪The Smokist Coffee - ‬1 min walk
  • ‪本家第一旭新宿店 - ‬2 min walk
  • ‪ものぐさや 新宿御苑前店 - ‬2 min walk
  • ‪北京飯店 - ‬1 min walk
  • ‪焼肉幸家 - ‬1 min walk

About this property

City Hotel N.U.T.S.

Art Deco hotel near Shinjuku Gyoen National Garden
Public spaces have free WiFi and wired Internet. There's an onsite business center. City Hotel N.U.T.S. also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Tokyo hotel is smoke free.

  • 33 guestrooms or units
  • 7 levels
  • 7 buildings
  • Built in 1990
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
City Hotel N.U.T.S. offers 33 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Televisions come with digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Family friendly

  • DVD player
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Uncovered self parking on site (JPY 3300 per day; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:00 AM: JPY 1500 per person
  • Room service available

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Portable bathtub seat
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 49-inch TV
  • Digital channels
  • DVD player
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The property will be renovating from January 6 2025 to February 21 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: JPY 6600 per pet, per night
  • Only dogs are allowed
  • Maximum 3 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3300 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately JPY 1500 per person
  • Uncovered self parking fee: JPY 3300 per day (in/out privileges)
  • Pet fee: JPY 6600 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 3300 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

City Hotel N.U.T.S.
City Hotel N.U.T.S. Tokyo
City N.U.T.S.
City N.U.T.S. Tokyo
Hotel N.U.T.S.
N.U.T.S. Hotel
City Hotel N.U.T.S. Hotel
City Hotel N.U.T.S. Tokyo
City Hotel N.U.T.S. Hotel Tokyo

City Hotel N.U.T.S. Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 194 out of 592 reviews
Rating 8 - Good. 226 out of 592 reviews
Rating 6 - Okay. 90 out of 592 reviews
Rating 4 - Poor. 54 out of 592 reviews
Rating 2 - Terrible. 28 out of 592 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, Excellent Stay
Very roomy, the room decor was amazing, location was perfect, and amenities were great.
Stayed 2 nights in Nov 2024

2/10 Terrible

Woojun

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The smell of an old rag permeated in the room especially in the bathroom. Having stayed for three nights, my clothes reeked of that smell.
Stayed 3 nights in Nov 2024

6/10 Okay

Genevieve

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really spacious apartment style suite for 3 adults was perfect for what we needed!
Stayed 2 nights in Nov 2024

10/10 Excellent

Maria Lourdes Bernadette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first trip to Japan and I am glad I booked my stay here. Everything is convenient, from self-checkins, walkability to the train stations, convenience stores and late-night eats. There’s even a laundrymat right across the street. The room was spacious for Japan standards, and the bathroom was spotless, the sheets are clean and smells fresh. They even change the towels, even the foot towel, every day, even if you hang them to dry. I can honestly say the next time I visit I will definitely book here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

shu-hsia, Houston

Stayed 1 night in Oct 2024

8/10 Good

Kao

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Do not pay with cash.
Stayed 3 nights in Nov 2024

6/10 Okay

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot, smelled like mildew. Not the worst, not the best, probably priced higher than it should be, but not a let down objectively. Had a nice first night in Tokyo. Granted, after the flight, I could have fallen asleep in a hail storm on a park bench.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

Pineda

Liked: Cleanliness, staff & service, property conditions & facilities
Great job
Stayed 1 night in Oct 2024

2/10 Terrible

Jessica

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking this was a mistake. The staff very obviously didn’t want to be there and on checking out one of the girls was holding back tears as if she’s been getting yelled at, very uncomfortable and unprofessional way to deal with employee issues. We booked a triple room and were lead out of the property without explanation a block away into a dodgy looking building with no reception. The building is surrounded by restaurants whose exhaust blow directly into the entry way emitting very strong a foul fishy smell. The exhausts also blow into the ventilation inside the room causing our room to smell like fish guts, we had to keep turning the ventilation off. The beds are rock hard and the pillow you are given is tiny. My back is killing me after staying there 6 nights. The photos advertised are misleading, our room looked nothing like them & the lift in this building doesn’t seem to have a sensor and will close on you with force. This accomodation very nearly spoiled my whole Tokyo experience… spend a little extra and get a decent hotel. Shinjuku is a cool area though, just not this hotel.

6/10 Okay

Phoulakhon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Nice and clean
Stayed 5 nights in Sep 2024

10/10 Excellent

E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel to stay at. Would recommend
Stayed 5 nights in Sep 2024

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to trains. Easy to walk. Clean. Bright exit light in room. Hard to sleep.
Stayed 2 nights in Sep 2024

4/10 Poor

Shanyce

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
This property was amazing at first glance. The rooms and bathrooms are super spacious, there’s a coin laundry directly across the hotel, and there’s a station a 3 minute walk away from the hotel that is 1 stop away from the main lines and another station an 8 minute walk away if you wanna skip the transfers. However, when I first walked in my room after a long day, the room was disgusting. There were weird stains on the blinds, the desk had scratched and chipped paint on every edge and corner, and the “couch” was a twin size mattress against the wall with no back cushion. I traveled with a friend and while she was showering, I sat on the “couch” and looked around, I saw a corner of the “couch” cover which was a flat sheet tucked in lifting up and could faintly see a brownish red stain that resembled old blood - and i’m gonna be honest what looked like straight up boogers. When I spoke to the desk, they were nice enough to change us to a different room the following morning when someone had checked out. The new room did definitely feel a lot cleaner and newer, but that night we discovered another dried blood stain on the comforter. The comforter cover is also not secured by any zippers, it’s simply folded over so when we turned it over, we could also see the actual comforter itself was extremely dirty with more large blood stains. I am confident all the brown-red stains were blood as someone who works in a hospital as it definitely was not cola, wine, or any other drink stain.
Stayed 8 nights in Sep 2024

8/10 Good

Paul

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Dudi

Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, 15-20 walking distance to train station, shopping, restaurants. Highly recommend.
Stayed 5 nights in Jul 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again
Stayed 5 nights in Jul 2024

6/10 Okay

Carey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed here for 3 nights after reading lots of mixture of good and horrific reviews. Things to keep in mind: 1. We booked a room that would fit our family of 4. The room was big as it had a small kitchenette, 3 beds and overall quite spacious. 2. We were placed in the “annex” building which is one city block away from the actual hotel. There are steps that made carrying our multiple luggage’s harder. 3. Location was decent as there are lots of dining options around the hotel. All the convenient stores (lawsons, family mart, and 7-11) are very close by. There is an Aeon grocery store close by as well. 4. Pricing for the room was quite expensive and I think there are better Hotel options. 5. Cleanliness was on the low side. There were stains in sheets, curtains and just gave a general uncomfortable feeling. 6. Checkout is 10am! Overall, would not stay here again.. even if the price was lower.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Cheh Chai, Petaling Jaya

Stayed 8 nights in Jul 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT STAY HERE. Reception held us to ransom on extra charges before checking us in saying our childrent to them are infants and since our children are 14 and 17 they are not infants and will incur additional room charges to stay. Instead of allowing us in to the room late in the afternoon they said "soer it out with Expedia or Wotif, we won't let you in unless you pay extra". Absolutely disgusting behaviour and a shock to be treated this way in Japan. Also the bed sheets had stains on them, which I am guessing were clean but stained from either travellers dioreah from others before us.
Stayed 5 nights in Jul 2024

8/10 Good

Gigi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is compact, but it has everything our family needs. It has 3 single beds and one full size bed. The subway station of M line is just around the block and you can even walk to major JR station of Shinjuku. I slept soundly every night.
Stayed 5 nights in Jun 2024