Tokyu Stay Shinjuku Eastside

3.0 star property
3-star hotel near Tokyo Imperial Palace

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tokyu Stay Shinjuku Eastside

Exterior
Meeting facility
Terrace/patio
Reception
Soundproofing, iron/ironing board, free WiFi, bed sheets

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Samurai Museum
    6 min walk
  • Okubo Park
    8 min walk
  • Isetan Department Store Shinjuku
    9 min walk
  • Tokyo (HND-Haneda)
    52 min drive

Room options

STAY BEAUTY and CARE ROOM Non-Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

Comfort Double Room with desk, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe Twin Room Single Use, Non Smoking

  • 41 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Superior Twin Room Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

Residential Twin Room Single Use, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Comfort Twin Room Single Use, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Residential Twin Room, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

Comfort Twin Room, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Twin Beds

Residential Double Room, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

Comfort Double Room Single Use with desk, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Residential Double Room Single Use, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Comfort Double Room Single Use with table, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Twin Room, Non Smoking

  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

Superior Twin Room, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

Garden Suite, Non Smoking

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Adjoining Room A, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Adjoining Room B, Non Smoking

  • 63 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

Comfort Double Room with table, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Tokyo

Shinjuku stay.Your stay at this Shinjuku hotel places you within 2 miles (3 km) of Shinjuku Gyoen National Garden and Waseda University. Meiji Jingu Shrine and Tokyo Imperial Palace are also within 3 miles (5 km).

What's nearby

  • Isetan Department Store Shinjuku - 9 min walk
  • Shinjuku Gyoen National Garden - 16 min walk
  • Tokyo Metropolitan Government Building - 3 min drive
  • Waseda University - 4 min drive
  • Meiji Jingu Shrine - 5 min drive

Getting around

  • Higashi-shinjuku Station - 2 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 52 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪THE SMOKIST COFFEE 東新宿店 - ‬2 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬2 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪松屋 - ‬2 min walk

About this property

Tokyu Stay Shinjuku Eastside

3-star hotel near Tokyo Imperial Palace
As a guest of Tokyu Stay Shinjuku Eastside, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. There are 7 meeting rooms available. WiFi is free in public spaces. Tokyu Stay Shinjuku Eastside also features a television in a common area and an elevator.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

  • 208 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • Smoking in designated areas
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and slippers. Rooms open to patios. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and irons/ironing boards can be requested.

Languages

English, Japanese

Property amenities

Family friendly

  • All-in-one washer and dryer
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 1870 per person

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 39
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Netflix
  • Smart TV
  • Streaming services

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • All-in-one washer and dryer
  • Iron/ironing board (on request)
  • Laundry detergent
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 1870 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 266 out of 394 reviews" "
Rating 8 - Good. 92 out of 394 reviews" "
Rating 6 - Okay. 19 out of 394 reviews" "
Rating 4 - Poor. 9 out of 394 reviews" "
Rating 2 - Terrible. 8 out of 394 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Theresa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience!! Friendly and helpful staff. Would definitely stay here again !
Stayed 2 nights in Sep 2024

10/10 Excellent

Horace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
The location is great and the room was bigger than we expected. The hotel is also willing to provide other support, such as arranging package shipping Has washer and dryer in the room is a plus
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A decent stay for the price point
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The coffee machine wasn't always working, and breakfast hours changed a couple of times, but otherwise very efficient and clean.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside of the main Shinjuku area, making it a walk to get to. However, there’s another station nearby and this also makes it a relatively quiet area to stay - great for those who prefers this
Stayed 4 nights in Sep 2024

10/10 Excellent

Richerlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adjoining room is superb and a great option if u have teen kids! Location is also very comvenient. walking distance from train stations, 24hr kmobini stores and affordable restaurants.
Stayed 4 nights in Sep 2024

8/10 Good

Decelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

10/10 Excellent

Nataliya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and pleasant!
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast with a lot of choices. We enjoyed rooms 921 and 922, but one of the rooms did not have Kleenex-type tissue, and a few extra hand towels would have been nice to have in the room.
Stayed 6 nights in Aug 2024

6/10 Okay

Lily

Clean hotel, but no English service at night shift
Stayed 5 nights in Jul 2024

10/10 Excellent

alfonso

Stayed 2 nights in Aug 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Below average check-in, person at the desk took our party name, had me fill out an occupation form, and handed me the room keys. She didn’t explain anything about the property, area, elevators, or the room. Other than that the room was just about average for the Tokyo area. No multi-lingual instructions for the washer/ dryer unit so I had to hold my phone up to the thing with google translate running to get my first couple loads going.
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura I

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tokyo stay made our first trip to Tokyo seamless and easy
Stayed 7 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was conveniently located in Shinjuku; it is about a 15 mins walk to the Shinjuku subway station. The room was spacious and the in room washer/dryer was a blessing. The simplicity in its modern decor is a nice touch.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Yanan

Stayed 5 nights in Jul 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024

10/10 Excellent

Myla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 5 stayed in 2 connecting rooms and it has everything we needed. The other room had 3 beds and the other one had a queen sized bed. It was pretty quiet at night. The AC was more than enough to cool us down during the heatwave of July. Never had a problem with any smells or any amenities at the hotel. They have free coffee 24/7 near the lobby. The breakfast has a lot of options both Japanese and western. The people at the check-in counter were all very helpful with all of our needs including safe keeping of our big luggages prior and post check out. I would gladly stay here again when I come back
Stayed 2 nights in Jul 2024

8/10 Good

Selina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too far from the core Shinjuku area
Stayed 1 night in Jul 2024

8/10 Good

brian

Stayed 3 nights in Jul 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing; great amenities, modern, and super clean
Stayed 2 nights in Jul 2024

8/10 Good

Sayantan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean and very modern looking.
Stayed 4 nights in Jun 2024