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Madison Plaza Townsville

4.0 star property
4-star hotel near Catholic Diocese of Townsville, connected to a shopping center

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Photo gallery for Madison Plaza Townsville

Cafe
Executive Studio Suite, 1 King Bed
Lobby lounge
LCD TV, DVD player
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Castle Hill
    ‪6 min walk‬
  • Queensland Country Bank Stadium
    ‪10 min walk‬
  • Magnetic Island Ferry Terminal
    ‪17 min walk‬
  • Townsville, QLD (TSV)
    ‪7 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath)

Business Room (Shower over Bath)

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite

Executive Family Suite

  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room

Executive Queen Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Townsville

Oceanside stay.Your stay at this Townsville hotel places you within a 10-minute walk of Catholic Diocese of Townsville and Castle Hill. Queens Gardens and Townsville Entertainment & Convention Centre are also within 2 miles (3 km).

What's nearby

  • Castle Hill - 6 min walk - 0.6 km
  • Queensland Country Bank Stadium - 10 min walk - 0.9 km
  • Magnetic Island Ferry Terminal - 17 min walk - 1.5 km
  • Queens Gardens - 2 min drive - 1.4 km
  • Townsville Entertainment & Convention Centre - 3 min drive - 2.1 km

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪Victoria Bridge - ‬4 min walk
  • ‪City Lane & City Arcade - ‬2 min walk
  • ‪The TapHouse Townsville - ‬3 min walk

About this property

Madison Plaza Townsville

4-star hotel near Catholic Diocese of Townsville, connected to a shopping center
As a guest of Madison Plaza Townsville, you'll find a vending machine, laundry facilities, and a television in a common area. Public spaces have free WiFi.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
Madison Plaza Townsville offers 93 accommodations with DVD players and irons/ironing boards. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.

Languages

English

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Property amenities

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 15 per night)
  • Limited onsite parking

Things to do

  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • DVD player
  • LCD TV

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 282 out of 1009 reviews
Rating 8 - Good. 304 out of 1009 reviews
Rating 6 - Okay. 196 out of 1009 reviews
Rating 4 - Poor. 120 out of 1009 reviews
Rating 2 - Terrible. 107 out of 1009 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No hot water for bath
Stayed 3 nights in Jan 2025

6/10 Okay

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
?
Stayed 6 nights in Dec 2024

8/10 Good

Kolini

Liked: Staff & service
Stayed 7 nights in Jan 2025

10/10 Excellent

Mace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2025

6/10 Okay

Nadika

Travelled with family
Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price, great location
Stayed 16 nights in Dec 2024

4/10 Poor

Courtney

Stayed 9 nights in Dec 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Kylie

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Not impressed on many levels water leaking from inside elevator. Mouldy mildew stench in room really strong in hallways
Stayed 7 nights in Dec 2024

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book, out stay was awesome staff and room services were great and friendly do recommend
Stayed 6 nights in Dec 2024

10/10 Excellent

Ilya

Stayed 1 night in Dec 2024

4/10 Poor

Leonie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we stayed in was really dark and dingy - could not even open the curtains to let any light in....the sliding wardrobe doors in the bedroom would not open at all and were stuck, the TV did not work at all on any channels and we had to put down a credit card holding deposit for blankets for the bed because apparently people kept stealing them...the furniture was old and outdated...lucky it was only a bed for a couple of nights and we didn't spend any time in the room until arriving back at night otherwise I would have checked out...on the plus side the staff downstairs were great and really friendly but other than that I'm sorry to say I will never return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really nice stay. Would recommend to family and friends
Stayed 5 nights in Dec 2024

10/10 Excellent

Donavan

Stayed 3 nights in Dec 2024

4/10 Poor

Serena

Stayed 3 nights in Dec 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service
Felt safe by the locking of the main door of the building Front desk lady Shayene is nice and very accommodating Only curtains needs fixing and carpet torn Price should be less than $130 a bit much for very old hotel I think …..
Stayed 1 night in Dec 2024

8/10 Good

Peter

Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not stay there No staff on duty that day So i could not book in there was no way to get a room or a key Had to stay somewhere else
Stayed 1 night in Dec 2024

10/10 Excellent

Kamil

Stayed 1 night in Dec 2024

6/10 Okay

Erfan

Travelled with family
Liked: Staff & service
Not bad
Stayed 1 night in Dec 2024

8/10 Good

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked The Maddison, I was very impressed, my TV stopped working and I told them at Reception and I went and got some dinner, when I came back they swapped it for a Smart TV with Netflix.
Stayed 3 nights in Dec 2024

10/10 Excellent

Albert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 for all the above
Stayed 5 nights in Dec 2024

10/10 Excellent

Peter

Stayed 1 night in Dec 2024