8/10 Good
Andrea
21 Oct 2024
Liked: Property conditions & facilities
Overall it was a great trip. However, my husband and I got food poisoning. We narrowed it down to either the cookies they give you at turn down service or from the coffee cups meant to be used with the Nespresso machine. We happened to be in our room one morning when maid service came around and she definitely was wearing gloves but used those gloves to clean the toilet and then handle mugs. Really gross when I think about it. Majority of the staff was great, superb. One bell hop may have been having a bad day but totally hit my child with the cart and didn’t even stop to see if they were ok. A lot of highlights but also some worrisome things observed.
Andrea
Stayed 3 nights in Oct 2024