Best Western Plus Burnaby Hotel

2.5 star property
Eco-certified hotel near Metropolis at Metrotown

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Burnaby Hotel

Lobby
Lobby
Lobby
Exterior
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Laundry

Explore the area

Map
5411 Kingsway, Burnaby, BC, V5H2G1
  • Metropolis at Metrotown
    11 min walk
  • Crystal Mall
    20 min walk
  • British Columbia Institute of Technology
    3 min drive
  • Vancouver, BC (YVR-Vancouver Intl.)
    33 min drive

Room options

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

Burnaby

Heart of Burnaby.You'll be within half a mile (1 km) of Metropolis at Metrotown and 2 miles (3 km) of Crystal Mall with a stay here. Central Park and British Columbia Institute of Technology are also within 2 miles (3 km).

What's nearby

  • Metropolis at Metrotown - 11 min walk
  • Crystal Mall - 20 min walk
  • British Columbia Institute of Technology - 3 min drive
  • Canada Place Cruise Ship Terminal - 18 min drive
  • Port of Vancouver - 19 min drive

Getting around

  • Royal Oak Station - 10 min walk
  • Vancouver Rocky Mountaineer Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 33 min drive

Restaurants

  • ‪Denny's - ‬4 min walk
  • ‪88 Noodle House - ‬8 min walk
  • ‪Maruhachi Ra-men - ‬4 min walk
  • ‪Joyful Seafood Restaurant - ‬5 min walk
  • ‪Ki Tea House Cafe - ‬8 min walk

About this property

Best Western Plus Burnaby Hotel

Eco-certified hotel near Metropolis at Metrotown
There's a restaurant on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the eco-certified Best Western Plus Burnaby Hotel. Limited free parking is available on a first-come, first-served basis.
  • 132 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Fireplace in lobby
  • Elevator
  • Dining venue
Best Western Plus Burnaby Hotel offers 132 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 1 restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 20 to May 25:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per accommodation, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Plus Kings
Best Western Plus Kings Burnaby
Burnaby Best Western
Best Western Plus Kings Inn Burnaby
Best Western Burnaby
Best Western Plus Kings Inn
Best Western Plus Kings Inn Conference Centre
Best Western Plus Burnaby
Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel
Best Western Plus Burnaby Hotel Burnaby
Best Western Plus Burnaby Hotel Hotel Burnaby

Best Western Plus Burnaby Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1053 reviews" "
Rating 8 - Good. 337 out of 1053 reviews" "
Rating 6 - Okay. 94 out of 1053 reviews" "
Rating 4 - Poor. 27 out of 1053 reviews" "
Rating 2 - Terrible. 16 out of 1053 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service
Area is safe and quiet. The building is quiet also. The breakfast was good. The pillows and beddings were clean. (I’m sensitive so this is a big deal for me). If you don’t drive the train station is about 10-15 minutes walk. This is far from downtown. But I like it that way
Stayed 1 night in Sep 2024

6/10 Okay

Alfred

Liked: Cleanliness
The room price I paid was high referring to the real conditions… rather old outdated
Stayed 3 nights in Sep 2024

4/10 Poor

Xiangshu, northborough

Stayed 2 nights in Aug 2024

6/10 Okay

Robert

Travelled with partner
Disliked: Property conditions & facilities
Carpet needs good cleaning or replacing and the rooms are stuffy and no way to get fresh air.
Stayed 1 night in Sep 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location. There have White Spot Restaurant. My favorite food at WHITE SPOT.
Stayed 1 night in Sep 2024

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast and the dome place was turn to a dinner restaurant
Stayed 2 nights in Sep 2024

8/10 Good

tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a short night stay before flying. Room was nice but you are back in the city with city noise. Lots of restaurants. We stayed in the back rooms. Pretty quite. Would highly recommend for our purpose. 30 min drive to airport.
Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Rory

Travelled with partner
Liked: Cleanliness, staff & service
Good location for my purposes.
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2024

6/10 Okay

Shu-Yi

Travelled with partner
Disliked: Amenities, property conditions & facilities
The property's location is good. But it is old and needs a make-over.
Stayed 1 night in Sep 2024

10/10 Excellent

IRMA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Looks like a motel!! In fact is a motel
Stayed 4 nights in Sep 2024

10/10 Excellent

Laurence

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Kai, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its close to the mall
Stayed 3 nights in Sep 2024

6/10 Okay

Willie

Travelled with family
You get what you pay for The price was less than other hotels I considered, but beware, the pictures are deceptive. The walls need a coat of paint, and d the carpet was not clean
Stayed 1 night in Sep 2024

10/10 Excellent

Girish, lutz

Stayed 3 nights in Aug 2024

10/10 Excellent

Russell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location, a few eating places within walking distance. Overall, very nice!!
Stayed 1 night in Sep 2024

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities
They had a nice hot breakfast
Stayed 4 nights in Sep 2024

6/10 Okay

Kathy

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Excellent front desk service
Stayed 1 night in Sep 2024

8/10 Good

renee

Stayed 2 nights in Aug 2024

6/10 Okay

Philip

Liked: Cleanliness
In the main the hotel staff are pretty good. The rooms are dated albeit the towels and bedding are very clean. What lets this place down is the breakfast experience. You dine in what is used as a Chinese restaurant at night. It’s not clean, carpet is dirty. Hostess was having her own breakfast on our first day and she greeted us with a mouthful of food!! The offering is low quality. Fix that and it could easily be a 4 star
Stayed 4 nights in Sep 2024

6/10 Okay

Jessica

Stayed 3 nights in Aug 2024