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Hotel Josefshof am Rathaus

4.0 star property
4-star hotel near Vienna Christmas Market

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Josefshof am Rathaus

Lobby
Junior Suite
Exterior
Junior Suite
Terrace/patio

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Housekeeping
  • Pet-friendly

Explore the area

Map
Josefsgasse 4-8, Vienna, Vienna, 1080
  • Rathaus
    4 min walk
  • Rathausplatz
    6 min walk
  • Vienna Christmas Market
    7 min walk
  • Vienna (VIE-Vienna Intl.)
    30 min drive

Room options

View all photos for Standard Room (Wiener Klassik)

Standard Room (Wiener Klassik) | Living area

Standard Room (Wiener Klassik)

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room (Wiener Elégance)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Room (Wiener Elégance)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Wiener Elégance)

Deluxe Room (Wiener Elégance)

Deluxe Room (Wiener Elégance)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 1 Double Bed

View all photos for Superior Room (Moderner Jugendstil)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Superior Room (Moderner Jugendstil)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Moderner Jugendstil)

Deluxe Room (Moderner Jugendstil)

Deluxe Room (Moderner Jugendstil)

  • Sleeps 2
  • 1 Queen Bed

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About the area

Vienna

City center retreat .Within a 15-minute walk of this Josefstadt hotel, you'll find Vienna Christmas Market and Hofburg Imperial Palace. Vienna State Opera and Schönbrunn Palace are also within 3 miles (5 km).

What's nearby

  • Vienna Christmas Market - 7 min walk
  • Hofburg Imperial Palace - 11 min walk
  • Vienna State Opera - 17 min walk
  • St. Stephen's Cathedral - 6 min drive
  • Stephansplatz - 7 min drive

Getting around

  • Rathaus Tram Stop - 3 min walk
  • Vienna (XWW-Vienna West Train Station) - 5 min drive
  • Vienna International Airport (VIE) - 30 min drive

Restaurants

  • ‪Eiles - ‬2 min walk
  • ‪Dachboden - ‬5 min walk
  • ‪Foxkaffee - ‬2 min walk
  • ‪Fromme Helene - ‬3 min walk
  • ‪Centimeter I - ‬4 min walk

About this property

Hotel Josefshof am Rathaus

4-star hotel near Vienna Christmas Market
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hotel Josefshof am Rathaus. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

  • 164 guestrooms or units
  • 6 levels
  • 3 buildings
  • Built in 1903
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Josefshof am Rathaus offers 164 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Bosnian, Bulgarian, Croatian, Czech, English, French, German, Hungarian, Italian, Romanian, Russian, Serbian, Slovak, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 29 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: EUR 28 per person
  • 1 bar
  • 24-hour room service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Height-adjustable showerhead
  • Magnifying mirror
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch LED TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 4)
  • Self parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 59 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Josefshof
Hotel Josefshof am Rathaus Vienna
Josefshof Wien
Josefshof am Rathaus Vienna
Josefshof am Rathaus
Mercure Josefshof Wien Hotel Vienna
Mercure Hotel Josefshof Wien
Mercure Josefshof Wien Am Rathaus
Josefshof Am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel
Hotel Josefshof am Rathaus Vienna
Hotel Josefshof am Rathaus Hotel Vienna

Hotel Josefshof am Rathaus Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1000 reviews" "
Rating 8 - Good. 301 out of 1000 reviews" "
Rating 6 - Okay. 70 out of 1000 reviews" "
Rating 4 - Poor. 18 out of 1000 reviews" "
Rating 2 - Terrible. 5 out of 1000 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of Vienna!
Excellent hotel and location. There was construction going on on the street in front but they sent us a note ahead of time explaining this. Very attentive. Amazing value!
Stayed 3 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very helpful and friendly staff, excellent breakfast. Very good area of Vienna near transport links and close by museums and other interesting sights. We thoroughly enjoyed our stay.
Stayed 4 nights in Sep 2024

8/10 Good

Sun Jong

Travelled with family
Liked: Cleanliness
주변공사로인해 불편했었다
Stayed 2 nights in Sep 2024

6/10 Okay

Subha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was clean and maintained well. However the staff were not friendly or nice. Few were rude and walking by us without even greeting. Some were arguing right at the front desk with each other. I did not like this. The hotel did not give us any grace time (we wanted couple of hours) to do the checkout and because of that we had to check out pretty early at 8 AM before we left to see the attractions.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and lobby bar Room temperature too warm and duvet with no sheet
Stayed 3 nights in Sep 2024

8/10 Good

Gino

Stayed 3 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DEFINITELY A MUST STAY HOTEL! Larissa!!! From the moment we arrived at the reception, tired & jet-lagged, she welcomed us & made us feel right at home at this beautiful hotel. After we left our bags in our WONDERFUL room (fabulous air conditioning), Larissa showed us where to get a FANTASTIC lunch. She gave us an overview of Vienna which we followed the whole time we were there (almost one week). Every time we saw her in the hotel, she remembered us & helped with any questions. Larissa is outstanding in every way & made our stay here the best from the moment we arrived. The entire staff in the kitchen (breakfast) & reception/bar was friendly and helpful. The daily breakfast at the Josefhofs was outstanding; incredible variety & new items each day so that we still ate our favorite things but got to try new things as well. Gorgeous interior courtyard to eat our breakfast, or inside seating area if preferred. Very cool bar/eatery inside the hotel from noon (when breakfast ends) until the wee hours of the morning. Very quiet for agreat nights sleep every night. Great bed & bathroom/shower. Free drinks at the bar downstairs (1 per person) for every day you choose not to have the room cleaned. Great location; 5 minute walk to the metro (easy metro system), less than 5 minute walk to city area, 15-20 minute walk to the cathedral with city streets, shops, cafes, restaurants all along the way (all is so close by including a great grocery store). We WILL stay here next time!
Stayed 6 nights in Aug 2024

10/10 Excellent

Jean

Stayed 4 nights in Aug 2024

10/10 Excellent

Marcus

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Destin

Stayed 2 nights in Aug 2024

8/10 Good

Keith

Liked: Cleanliness, property conditions & facilities
Very courteous and friendly welcome and room was ready a few hours earlier than expected. Clean and quiet hotel near to the Austrian Parliament area. Nearby is cafes, restaurants and shops plus public transport… ideal. The hotel staff aren’t that great about servicing the room re towels, clean cups, teabags, making the beds, etc. We had to ask for fresh towels on 3 occasions, only once were they brought to our room. The other times we went to reception, on one occasion I was handed 2 white towels which were actually floor mats! I had to force the matter to ask for bath towels. Housekeeping was the main let down.
Stayed 4 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff were friendly and I felt very safe as a solo female traveler. Good breakfast options and a pretty outside courtyard. I accidentally left my ring in the room after check out, which was found by cleaning staff after my stay. the hotel staff were amazing going above and beyond to get the ring back to me. I will be forever thankful. I highly recommend this hotel and will be back to stay any time I’m in Vienna.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay in Vienna at the hotel. Very easy to get into the centre of the city and take advantage of the excellent public transport as very near a tram stop. Within an easy walk of the amazing architecture. The staff were great, the room was smart and clean with great aircon and a good maid service. Our only criticism would be the bedding. Very thin sheets and pillowcases with extremely worn pillows especially that were well past their best, all without protectors on the mattress and the afore-mentioned pillows. For the class of hotel and the overall class and quality, we felt this element let them down a bit. Overall though, a super stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice accomodation and good service. Enjoyed our stay
Stayed 3 nights in Aug 2024

6/10 Okay

Alfred

Liked: Staff & service, amenities
Disliked: Cleanliness
All the staff were incredibly nice. The room was more of a problem as my bathroom smelt of cigarettes. It was also quite dusty.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Toby, Ashford

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and close to all that was needed in centre of Vienna.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leonid, Orange Village

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re impressed with friendly staff at a front desk and cafeteria. Special thanks to Tomas, Gregory, Polina and a manager (I probably misspelled those names) and couple others. I got my birthday cake, song and great birthday wishes. Thank you again.
Stayed 7 nights in Aug 2024

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel.
We really enjoyed our stay here. The staff went above and beyond to help us and they were very friendly. Bathroom was very clean and the bed was very comfortable. Breakfast was very good, we had everything we needed. I would definitely stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Anu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well located and the staff was polite and helpful The construction work outside was a little bit if a challenge but the hotel staff had sent a prior notification which was good
Stayed 2 nights in Jul 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Austrian trip
Great hotel staff very friendly and helpful. Quiet location some lovely restaurants very nearby. We stayed 3 nights had a Greek meal a Mexican meal and an Austrian meal. There is work in front of the hotel to pedestrianise the road it is about 1/2 done it will be nice when it is finished only drawback rough paths going up. Not really a problem
Stayed 3 nights in Jul 2024

8/10 Good

Olga, East Windsor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, very quiet, lovely courtyard, comfy beds and pillows. The only negative is breakfast - certainly not that great by German standards, not too much variety, although everything is quite edible.
Stayed 6 nights in Jul 2024

10/10 Excellent

Raul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the Josefshof hotel
Stayed 10 nights in Jul 2024