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Holiday Inn Virginia Beach - Norfolk, an IHG Hotel

3.0 star property
3-star hotel near Virginia Beach Town Center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Virginia Beach - Norfolk, an IHG Hotel

Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, desk
Seasonal outdoor pool, sun loungers
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Room service
  • Bar
  • Laundry
  • Breakfast available

Explore the area

Map
5655 Greenwich Rd, Virginia Beach, VA, 23462
  • Sentara Leigh Hospital
    ‪18 min walk‬
  • Virginia Wesleyan University
    ‪4 min drive‬
  • Sandler Center for the Performing Arts
    ‪5 min drive‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comms, Mobility, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Comms, Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Hampton Inn Norfolk/Virginia Beach

Pool
Breakfast included
Pet-friendly
Parking included
4.1 out of 5, Very good, (1005)
The price is CA $132
per night
CA $155 total
includes taxes & fees
10 Feb - 11 Feb
Hampton Inn Norfolk/Virginia Beach

About the area

Virginia Beach

In shopping district.Within 6 miles (10 km) of this Virginia Beach hotel, you'll find Virginia Beach Town Center and Norfolk Premium Outlets. Norfolk State University is within 6 miles (10 km) and Norfolk Botanical Garden is within 9 miles (15 km).

What's nearby

  • Virginia Wesleyan University - 4 min drive
  • Virginia Beach Town Center - 5 min drive
  • Sandler Center for the Performing Arts - 5 min drive
  • Norfolk Premium Outlets - 10 min drive
  • Regent University - 13 min drive

Getting around

  • Norfolk Station - 8 min drive
  • Newtown Road Station - 14 min walk
  • Norfolk Intl. Airport (ORF) - 9 min drive

Restaurants

  • ‪Costco Snack Bar - ‬5 min drive
  • ‪Wawa - ‬13 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Q-Masters Billiar - ‬13 min walk
  • ‪Virginia Beach Winery - ‬9 min walk

About this property

Holiday Inn Virginia Beach - Norfolk, an IHG Hotel

3-star hotel near Virginia Beach Town Center
Holiday Inn Virginia Beach - Norfolk, an IHG Hotel offers its guests a fitness center and a seasonal outdoor pool. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 22001 square feet (2044 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Virginia Beach - Norfolk, an IHG Hotel. Self parking is free.

This 3-star Virginia Beach hotel is smoke free.

  • 1 building
  • 307 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • 22001 sq ft of conference space
  • 2044 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Holiday Inn Virginia Beach - Norfolk, an IHG Hotel offers 307 air-conditioned accommodations with MP3 docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee daily 6 AM–9 AM: USD 3-13 per person
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Cable channels
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3 to 13 per person
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open June 19 and close September 30.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Norfolk Virginia Beach
Holiday Inn Virginia Beach
Hotel Norfolk Virginia Beach
Virginia Beach Norfolk
Virginia Beach Norfolk Holiday Inn
Virginia Norfolk, An Ihg
Holiday Inn Virginia Beach Norfolk an IHG Hotel
Holiday Inn Virginia Beach - Norfolk, an IHG Hotel Hotel
Holiday Inn Virginia Beach Norfolk Hotel Conference Center

Holiday Inn Virginia Beach - Norfolk, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 292 out of 1001 reviews" "
Rating 8 - Good. 238 out of 1001 reviews" "
Rating 6 - Okay. 191 out of 1001 reviews" "
Rating 4 - Poor. 134 out of 1001 reviews" "
Rating 2 - Terrible. 146 out of 1001 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

BARTON, WAKEFIELD

Stayed 3 nights in Dec 2024

4/10 Poor

Kena

Business traveller
Liked: Cleanliness, staff & service, amenities
Back elevator was not working nor the 3rd floor ice machine. Breakfast was cold.
Stayed 1 night in Oct 2024

8/10 Good

Roderick

Business traveller
Liked: Property conditions & facilities, room comfort
Money well spent on renovations
Since the renovations , wow it’s very much worth it. No cigarette room smell and nice shower
Stayed 2 nights in Oct 2024

10/10 Excellent

Abimael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms and decent pool
Stayed 3 nights in Aug 2024

10/10 Excellent

Keyona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

brigido

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Nunuiasolelei

Stayed 2 nights in May 2024

2/10 Terrible

Gemma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible. The room was dirty. The phone wasn’t working. We booked for 3 people, and only have 2 towels. Couldn’t call reception because the phone doesn’t have a service. The door lock was broken. The floor was so dirty. Blankets and pillows were damp.
Stayed 1 night in Sep 2024

10/10 Excellent

Amethyst

Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

2/10 Terrible

Renee, North Brunswick

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Restaurant inside hotel was excellent sraff was friendly, helpful and professional
Stayed 3 nights in Sep 2024

4/10 Poor

Marilyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property needs maintenance
Stayed 1 night in Aug 2024

8/10 Good

OSCAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent service, we would suggest a renewal of the rooms soon, room clean and confortable, great brealfast
Stayed 2 nights in Aug 2024

4/10 Poor

Anna

Stayed 4 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mike, Rockville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with easy parking and convenient location
Stayed 1 night in Aug 2024

8/10 Good

Vandyke

Clean, nice bar and restaurant.
Stayed 1 night in Aug 2024

6/10 Okay

Ricky

Stayed 2 nights in Jul 2024

2/10 Terrible

jose

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash in the room when I walked in. A patch wall that needed painting, the room smelled bad and the shower had a hole on the top. Very disappointed
Stayed 1 night in Aug 2024

8/10 Good

Jamara

Liked: Cleanliness, staff & service
The pool was nice and breakfast was good
Stayed 2 nights in Aug 2024

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't make the same mistake
An incompetent staff member failed to provide hospitable customer service, and most of the others displayed a nonchalant attitude resulted in three change of rooms in two nights. As for the first claim of incompetency, cited "its my first day"as an excuse, yet failed to resolve the issue with empathy. The second claim of nonchalant attitude it was further supported by the lack of cleanliness and overall due diligence throughout the hotel. Our disgust from the initial interaction should have been enough to turn us away, but unfortunately, it was just the beginning of a troubling trend with this establishment, which was given every opportunity to make things right.
Stayed 3 nights in Aug 2024

2/10 Terrible

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In convenient area
Stayed 6 nights in Aug 2024

4/10 Poor

Diana, Madison Heights

Travelled with family
Disliked: Property conditions & facilities
The property gave away the room that I originally reserved because another guest had an issue with theirs; therefore we were placed in a room that was not handicapped accessible for my mother and the bed was too small for my daughter and I to share. We had to move rooms before even getting in because there was a door malfunction and we couldn't get into the first room. We were also placed at what was almost the furthest end of the hotel from the entrance and main elevators causing my handicapped mother to walk a very long distance. I asked about closer outside and elevator access and the desk clerk tried but could not give me specifics. They would not have helped anyway since the closer elevator was out of order. The shower did not completely shift to shower leaving the tub to fill quickly and not drain properly. That is after we had to call down to get a shower curtain because there wasn't one. The toilet paper holder was missing also. I understand the hotel is under renovation but some of these problems could be fixed with common maintenance and diligence. Others were just lack of knowledge and/or concern for the guest. We will not be booking here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Clean
Clean, lobby was nice with fresh lemon water. Pool area was clean. Room was clean. My only issue was the air conditioning in the room. We were on the 6th floor and the room never got below 75 degrees. We called maintenance and they said short of replacing the entire unit nothing could be done.
Stayed 3 nights in Jul 2024