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DoubleTree by Hilton Wellington

5.0 star property
5-star luxury hotel near Interislander Ferry Terminal

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Wellington

Reception
Breakfast and dinner served, international cuisine
Superior Room, 1 King Bed
Exterior
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Corner of Lambton Quay and Grey Street, 28 Grey Street, Wellington, NZ, 6011
  • Wellington Central Business District
    ‪1 min walk‬
  • TSB Bank Arena
    ‪7 min walk‬
  • Te Papa
    ‪12 min walk‬
  • Wellington (WLG-Wellington Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

Deluxe Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

Wellington

Wellington CBD stay.With a stay at this Wellington CBD hotel, you'll be steps from Wellington Cable Car and Wellington Central Business District. Lambton Quay and Museum of Wellington City and Sea are also within half a mile (1 km).

What's nearby

  • Wellington Central Business District - 1 min walk - 0.0 km
  • TSB Bank Arena - 7 min walk - 0.7 km
  • Cuba Street Mall - 12 min walk - 1.1 km
  • Te Papa - 12 min walk - 1.1 km
  • Interislander Ferry Terminal - 5 min drive - 3.0 km

Getting around

  • Wellington Station - 9 min walk
  • Wellington Intl. Airport (WLG) - 17 min drive

Restaurants

  • ‪Lazy Juan - ‬3 min walk
  • ‪Thunderbird Cafe - ‬2 min walk
  • ‪D4 on Featherston - ‬3 min walk
  • ‪Collective Coffee Shop - ‬1 min walk
  • ‪Little Grump - ‬3 min walk

About this property

DoubleTree by Hilton Wellington

5-star luxury hotel near Interislander Ferry Terminal
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the luxury DoubleTree by Hilton Wellington. For a fee, parking is available.
  • 1 building
  • 107 guestrooms or units
  • 7 levels
  • Built in 1928
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Elevator
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
DoubleTree by Hilton Wellington offers 107 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Danish, English, Finnish, French, Hindi, Italian, Malay, Portuguese, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (NZD 40 per night)

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: NZD 20 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LED TV

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 35

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 65 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200 per accommodation, per stay
  • Breakage deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 20 to 39 per person
  • Covered self parking fee: NZD 40 per night
  • Late check-out fee: NZD 35 (subject to availability)
  • Rollaway bed fee: NZD 65 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

DoubleTree Hilton Wellington Hotel
DoubleTree Hilton Wellington
DoubleTree by Hilton Wellington Hotel
DoubleTree by Hilton Wellington Wellington
DoubleTree by Hilton Wellington Hotel Wellington

DoubleTree by Hilton Wellington Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 637 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness

Rooms nice but mine smelt of dampness

Bathroom was not as clean as I expected. Drains or shower smelt bad.
Stayed 1 night in Jan 2025

2/10 Terrible

J H

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Room smelt of mould due to unclean bathroom

Room smelt of mould, and you could see mould behind the vanity and in the shower. Really sad as the hotel itself is a lovely old building. I stay here all the time, but it is not what it was pre-COVID.
Stayed 2 nights in Feb 2025

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, amenities
Beautiful room, nice breakfast, professional staff and centrally located.
Stayed 1 night in Jan 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, very walkable to everything, good buffet breakfast, close to harbor and cable car, easy for transportation options.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jim

Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. In the heart of the city. Vintage hotel with charm and ambience. Staff was friendly and accomodating. Highly recommend!
Stayed 2 nights in Jan 2025

2/10 Terrible

Raja

Travelled with family
Disliked: Staff & service, property conditions & facilities
Poor air conditioning. Room remained at 23°C despite setting controls to Cool to 18°C. Was moved to another room but that made no difference. I was explained that the room was actually at 14°C but display was showing incorrectly as 23°C!!! Who are they kidding? Hot days, stuffy nights, no good sleep, ridiculous excuses!
Stayed 6 nights in Jan 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centrally located, comfortable, quiet boutique hotel. Helpful staff.
Stayed 2 nights in Jan 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jan 2025

10/10 Excellent

Shannon, SILVER SPRING

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked this hotel. Excellent service, fantastic restaurant onsite, comfortable bed, easy parking and right by the ferry to South Island. The hotel restaurant was really good. Strong value for money. Highly recommend overall.
Stayed 2 nights in Jan 2025

6/10 Okay

Jo

Travelled with partner
Disliked: Property conditions & facilities
Table in room not cleaned full of glass marks Chipped glasses Not ok Hilton
Stayed 1 night in Jan 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 1 night in Jan 2025

6/10 Okay

Mark

Liked: Staff & service
Plastic straw wrappers on the floor upon arrival shows cleaning not done. Tv was broken and needed to be repaired. In room coffee and tea choice and quantity was dismal. Homeless outside front enterance of building. Bed on wheels, so when you lean on the backboard you fall down the gap. Poor sound cancelling in room.
Stayed 1 night in Jan 2025

2/10 Terrible

Clinton

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

JAMIE

Stayed 1 night in Jan 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very nice and located in the city with ample parking. Limited food options after hours
Stayed 2 nights in Jan 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property for a weekend getaway. Really enjoyed our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conscience of property, good in house restaurant
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and Pleasant

Overall, we had a relaxed and pleasant stay. The staff, especially Sheila, at the front desk, were very friendly and helpful. We would stay here again also because the location is centralized in the CBD to many locations of interest. We so enjoyed being close to the wharf area with its restaurants, museums, shops, and views of the harbor. Staying at the DoubleTree added to the making our first Wellington trip a memorable one.
Stayed 5 nights in Jan 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Carol

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were amazing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gregory

Stayed 4 nights in Jan 2025

8/10 Good

Frederico, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right in city center so it is really convenient for walking and to see all the local attractions. The receptionist offered a room upgrade that was pretty cheap and it was so worth it. Really nice facilities and rooms.
Stayed 2 nights in Jan 2025

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night before our ferry to Picton the following day. A good location opposite the cable car and not far from the port. Room was clean and comfortable, although we were woken up early by roadworks outside. Parking was good but we were a little disappointed that we couldn’t leave our car for a few extra hours after check-out when our ferry was delayed.
Stayed 1 night in Jan 2025