citizenM Boston North Station

4.0 star property
4-star hotel near TD Garden, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Boston North Station

Interior
Exterior
Terrace/patio
Interior
King Room Downtown View

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

Map
80-120 Causeway Street, Boston, MA, 02114
  • TD Garden
    2 min walk
  • The Freedom Trail
    4 min walk
  • Museum of Science
    10 min walk
  • Boston, MA (BOS-Logan Intl.)
    7 min drive

Room options

King Room Downtown View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Boston

Heart of Boston.A stay at this West End hotel places you steps from TD Garden and within a 10-minute walk of Museum of Science. Faneuil Hall Marketplace and Boston Harbor are also within half a mile (1 km).

What's nearby

  • TD Garden - 2 min walk
  • Massachusetts General Hospital - 10 min walk
  • Faneuil Hall Marketplace - 11 min walk
  • New England Aquarium - 17 min walk
  • Boston Common - 18 min walk

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 6 min walk
  • Logan International Airport (BOS) - 7 min drive

Restaurants

  • ‪Hub Hall - ‬2 min walk
  • ‪Big Night Live - ‬2 min walk
  • ‪Insight Club Lounge - ‬2 min walk
  • ‪The Greatest Bar - ‬1 min walk
  • ‪BANNERS KITCHEN and TAP - ‬1 min walk

About this property

citizenM Boston North Station

4-star hotel near TD Garden, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

  • 1 building
  • 272 guestrooms or units
  • 8 levels
  • Built in 2019
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 43-inch LED TV
  • Cable channels
  • iPad
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is 18991267008. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2057 out of 2845 reviews" "
Rating 8 - Good. 489 out of 2845 reviews" "
Rating 6 - Okay. 168 out of 2845 reviews" "
Rating 4 - Poor. 71 out of 2845 reviews" "
Rating 2 - Terrible. 60 out of 2845 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

isabela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible check in experience, customer service is poor.. had to book an additional room but staff redirected me to book thru their website because they said the price was different in person. Prior to booking this hotel i called the number on the website to ensure i can upgrade to a bigger room to sleep 3 and the rep. Confirmed they had a room that fits 4 but in perosn they asked me to book a 2nd room for 1 person or lose my money for the first room book thru travelocity. The rep. Didnt finish helping me when she's moved on to anyone else that areived after me. She also mentioned that my sexond room would not have a view if i didnt upgrade to premium and it did have a window view just not to the city buildings.
Stayed 1 night in Nov 2024

8/10 Good

Colette

Stayed 3 nights in Oct 2024

8/10 Good

Colette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very sleek etc but the room was tiny. Bed pushed against the window (view of the city) so we had to climb over each other. No comments!!!). Vanity in the middle of the room. Little privacy even in the bathroom, not what I expected for $700 a night. Service when available was good and friendly

10/10 Excellent

Francis, Frankfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area in the heart of North End Boston. Would have loved a Kuerig or coffee apparatus in the room for a quick morning cup but other than that fabulous stay. Room was neat and clean, and had all that we needed. Bed was comfy. Would stay again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Colin

Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Yina

Liked: Cleanliness
Everyone was excellent
Stayed 4 nights in Sep 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, clean room very nice and comfortable lobby
Stayed 4 nights in Sep 2024

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern, relaxed & friendly atmosphere and courteous staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Sharla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Book the top floor for Incredible views. The Bed is so comfortable and extra large in size. Lounge area for guests is welcoming lots of seating area and games for you to play and even a library. The outdoor terrace is a nice addition to have breakfast on. We stayed here for a concert at TD Gardens and I do not regret choosing this hotel, from the venue exit it’s a mere 35 seconds walk. If I Ever visit Boston again, it will be the top of my list
Stayed 1 night in Aug 2024

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised with this hotel. Everything was very clean, and comfortable. Highly recommended!
Stayed 3 nights in Sep 2024

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very modern great location
Stayed 1 night in Aug 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at CitizenM! Its always nice when you know and can rely on the quality you are getting. The staff are always super friendly too!
Stayed 1 night in Aug 2024

10/10 Excellent

Brad D

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views kind of hard to get to.
Stayed 4 nights in Jun 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very different hotel. Very compact but clean rooms. Not a hotel you want to choose if you plan on spending a lot of time in your room, or want to entertain in your room.. it’s way too small. But a great location with TD attached to it, and so many cool things within walking distance
Stayed 2 nights in Aug 2024

10/10 Excellent

Torren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very modern. Having an iPad to control the room lighting, TV, and ambiance was a very nice touch. Staff was very helpful and friendly for the check-in procedure. Location is great for attending an event at TD Garden and for accessing public transportation.
Stayed 1 night in Sep 2024

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty small, yet it had everthing I needed. The whole hotel is super clean and modern. It's beautifully designed and the staff is warm and helpful.
Stayed 5 nights in Sep 2024

6/10 Okay

Oralia

Travelled with partner
Other than being close to station. Everything else is 20 to 30 min to wakk too.dining option inside is kimited. Cold pizza once you get it. Fridge didnt work in room. Bed caved towards the middle so not the best sleep..
Stayed 4 nights in Sep 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view - clean room - right in the hub
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024