8/10 Good
Verified traveller
Travelled with family
31 Mar 2024
Liked: Cleanliness, room comfort
We stayed for 2 nights, overall satisfied with our stay. Very good location, The property is a bit old but well maintained and clean. Heater was very loud but it didn’t really bother us, however it could be a problem if you’re a light sleeper.
The only thing that dissapoint us was, check in time stated as 4pm. We arrived at the front desk at 2pm and did the pre-check in. The lady that did the pre check in was very nice, she told us she will call when the room was ready. It was raining that day, so we really want to get settle in. 4.15pm we came back to the front desk to see if our room is ready. A different lady serve us asked : did we call you? (Not so friendly tone).
Then, No it’s not ready.
So, we supposed to wait until we receive a call when the room is ready, without given any approximate time:(
We actually understand the situation, they were short handed, but the way that lady spoke to us, just make the rainy day more unpleasant for us.
We finally checked in to our room at 6pm.
Verified traveller
Stayed 2 nights in Mar 2024