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SureStay Hotel by Best Western Albuquerque Midtown

2.5 star property
Hotel near University of New Mexico in Albuquerque

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Photo gallery for SureStay Hotel by Best Western Albuquerque Midtown

Business centre
Room, 1 King Bed, Accessible
Reception
Room, 1 King Bed (Larger Room;with Sofabed)
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
1635 Candelaria Boulevard Northeast, Albuquerque, NM, 87107
  • University of New Mexico
    ‪4 min drive‬
  • Albuquerque Convention Center
    ‪5 min drive‬
  • University of New Mexico Hospital
    ‪5 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Larger Room;with Sofabed)

Room, 1 King Bed (Larger Room;with Sofabed)

Room, 1 King Bed (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

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Exterior

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About the area

Albuquerque

Heart of Albuquerque.A stay at this Northeast Heights hotel places you within half a mile (1 km) of Rio Grande Trail and 3 miles (5 km) of Los Poblanos Open Space. Maxwell Museum of Anthropology and University of New Mexico are also within 3 miles (5 km).

What's nearby

  • University of New Mexico - 4 min drive - 3.9 km
  • Albuquerque Convention Center - 5 min drive - 5.0 km
  • University of New Mexico Hospital - 5 min drive - 4.3 km
  • Old Town Plaza - 6 min drive - 6.2 km
  • ABQ BioPark Zoo - 8 min drive - 6.8 km

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 14 min drive

Restaurants

  • ‪New Mexico Piñon Coffee Co. - ‬3 min drive
  • ‪Whataburger - ‬2 min drive
  • ‪Main Event Entertainment - ‬3 min drive
  • ‪La Cumbre Brewing Company - ‬18 min walk
  • ‪Stripes Burrito Co. - ‬17 min walk

About this property

SureStay Hotel by Best Western Albuquerque Midtown

Hotel near University of New Mexico in Albuquerque
SureStay Hotel by Best Western Albuquerque Midtown offers its guests an indoor pool, a hot tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. The business-friendly SureStay Hotel by Best Western Albuquerque Midtown also features a vending machine, laundry facilities, and an ATM. Self parking is free.

This Albuquerque hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 2 levels
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • No smoking on site
SureStay Hotel by Best Western Albuquerque Midtown offers 83 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Each accommodation is individually furnished. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with hydromassage showerheads.

This Albuquerque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per pet, per night
  • Maximum 2 (weight limit: 110 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Up to 2 children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Albuquerque Red Roof Inn
Red Roof Inn Albuquerque
Red Roof Inn Motel Albuquerque
Red Roof Albuquerque
Red Roof Inn - Midtown Hotel Albuquerque
Rodeway Inn Motel Albuquerque
Rodeway Inn Albuquerque
Rodeway Albuquerque
Motel Rodeway Inn & Suites Albuquerque
Albuquerque Rodeway Inn & Suites Motel
Rodeway Inn & Suites Albuquerque
Albuquerque Inn Suites
Red Roof Inn Suites Albuquerque
Rodeway Inn
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Rodeway Inn Suites
SureStay Hotel by Best Western Albuquerque Midtown Hotel
SureStay Hotel by Best Western Albuquerque Midtown Albuquerque

SureStay Hotel by Best Western Albuquerque Midtown Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 228 out of 785 reviews
Rating 8 - Good. 230 out of 785 reviews
Rating 6 - Okay. 138 out of 785 reviews
Rating 4 - Poor. 81 out of 785 reviews
Rating 2 - Terrible. 108 out of 785 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great
Stayed 1 night in Dec 2024

10/10 Excellent

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We got in very late but the check-in man was very friendly. The place is in very good condition and very clean.
Stayed 1 night in Dec 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
I enjoyed my stay. I even had time to enjoy the hot tub. Very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Rahul

Stayed 1 night in Nov 2024

10/10 Excellent

Katelin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and lovely staff!
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 1 night in Nov 2024

6/10 Okay

Bill

Travelled with family, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Nov 2024

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I slept in my car
My stay was a very short stay. I chose the hotel based on price, reviews, and photographs. The price should have been $10 a night and not the $80.91 plus $150.00 security deposit. The front desk lady was kind and is not responsible for the horrible condition of the hotel is in. The entire hotel smelled of sewage. The room was disgusting. A mixture of cigarettes and sweat. Walls were dirty, floors dirty, and sheets stained. The window (with a view of the parking lot) had no lock. AC unit had a nice layer of grunge as well as the thermostat covered in dirty fingerprints. Lamp shades were damaged and filthy. Bathroom floor had a hole that was covered with vinyl flooring. Maybe fill in the hole before covering it up. I literally stood in the room for an hour. I did not touch anything or use anything. I did wash my face but used my soap and towel. I checked out immediately. The photographs online are obviously touched up. The room had a “The Hills Have Eyes” erie vibe. I should have known better. Any hotel that requires a $150 security deposit and no refund is a big sign. To the owner of this property: Have you no pride in ownership? Invest in your property and hire contractors that will make your hotel a great experience. Would you stay at your hotel. I highly doubt it. Remove all microwaves and bleach works wonders. Your hotel smells worse than a port-a-potty. Guess where I slept?
Stayed 1 night in Nov 2024

10/10 Excellent

LARRY, PONCA CITY

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Antonio

Stayed 1 night in Nov 2024

6/10 Okay

Eugene

Stayed 3 nights in Oct 2024

10/10 Excellent

Breonna T

Stayed 1 night in Oct 2024

8/10 Good

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Tom

Stayed 1 night in Oct 2024

4/10 Poor

Claudia

Disliked: Staff & service, property conditions & facilities
Stayed 3 days and TV never worked. We reported it as soon as we got there. They promised to take care of it multiple times but it was never solved.
Stayed 2 nights in Oct 2024

8/10 Good

Candy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly but no place to bring dog outside to go to washroom. Signs everywhere saying do not let pets in this area all around property but no alternatives offered
Stayed 1 night in Oct 2024

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Stayed 3 nights in Sep 2024

6/10 Okay

Tobias

Stayed 1 night in Oct 2024

10/10 Excellent

YVONNE

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2024

8/10 Good

Carl

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fine and clean. Very noisy at times.
Stayed 3 nights in Oct 2024

2/10 Terrible

Sugar

Stayed 1 night in Oct 2024

2/10 Terrible

GENEVIEVE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The 250.00 cash deposit for damages then had the neeve to put us in a room with Bathroom ceiling falling in and tub was cracked. Refrigerator had dents on the exterior also the inside was missing part, which made it very inconvenient to try to store drinks and food.The cable went out for four hours when we tried to call the front desk the phone in the room died. They sent a Maintenance guy he fixed the cable but nothing else. He stated he would make a note of it. Also the Hot tub was Very dirty. The water was brown You could literally see the dirt.When I notified the front desk she stated next time they could give me a different room. No Compensation. There is no next time ever
Stayed 2 nights in Sep 2024