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Hotel Royal Palace

3.0 star property
3-star hotel with a free airport shuttle, connected to a shopping center

Choose dates to view prices

Photo gallery for Hotel Royal Palace

Bar (on property)
Reception
Front of property
Seasonal outdoor pool, pool umbrellas
Chambre double standard

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Free airport shuttle
  • Parking available
  • Laundry
  • Breakfast available

Explore the area

Map
Rue IMP/Ancienne Route, Bonaberi, BP : 12741
  • Eko Market
    ‪8 min drive‬
  • Port of Douala
    ‪11 min drive‬
  • Douala Grand Mall
    ‪12 min drive‬
  • Douala (DLA-Douala Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Terrace

Standard Room, Terrace

Standard Room, Terrace

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Chambre double standard

Chambre double standard

Chambre double standard

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Bonaberi

In historical district.Within 6 miles (10 km) of this hotel, you'll find La Nouvelle Liberte and Eko Market. Stade de la Reunification and Cathedral of Saints Peter and Paul are also within 6 miles (10 km).

What's nearby

  • La Nouvelle Liberte - 6 min drive - 5.1 km
  • Eko Market - 8 min drive - 7.0 km
  • Cathedral of Saints Peter and Paul - 9 min drive - 8.4 km
  • Port of Douala - 11 min drive - 9.5 km
  • Douala Grand Mall - 12 min drive - 12.1 km

Getting around

  • Douala (DLA-Douala Intl.) - 14 min drive

Restaurants

  • ‪Ministère du soya - ‬5 min drive
  • ‪La Reine - ‬8 min drive
  • ‪La Finale - ‬6 min drive
  • ‪La Kora Restaurant - ‬7 min drive
  • ‪La Fourchette - ‬8 min drive

About this property

Hotel Royal Palace

3-star hotel with a free airport shuttle, connected to a shopping center
Hotel Royal Palace offers its guests a seasonal outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A terrace, barbecue grills, and multilingual staff are also featured at the family-friendly Hotel Royal Palace. A roundtrip airport shuttle is free (available on request). Self parking is free.

Smoking is allowed in designated areas at this 3-star Bonaberi hotel.

  • 1 building
  • 71 guestrooms or units
  • 3 levels
  • Built in 2001
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Royal Palace offers 71 accommodations with safes and complimentary toiletries. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, Spanish

Similar properties

Reception

FAYA Hotel

  • Pool
  • Free airport shuttle
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 25 reviews
The price is CA $93
CA $125 total
includes taxes & fees
May 11 - May 12
FAYA Hotel

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free roundtrip airport shuttle on request
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 9:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Royal Palace

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.14 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately USD 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Royal Palace Douala
Royal Palace Douala
Hotel Royal Palace Bonaberi
Royal Palace Bonaberi
Hotel Royal Palace Hotel
Hotel Royal Palace Bonaberi
Hotel Royal Palace Hotel Bonaberi

Hotel Royal Palace Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 5 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 3 out of 18 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

Emmanuel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Made a reservation and paid for it. On arrival I was told I cannot check in because they are fully booked! Why take more reservations if you are out of capacity? I was stranded and felt extorted at the same time. Now to get a refund will take me another week. Worst experience. Customer service too was thé worst. Very impolite, unreceptive and non empathetic. Will never go back!
Stayed 1 night in Dec 2024

6/10 Okay

Henry

Stayed 1 night in Dec 2024

10/10 Excellent

John Irienz

Business traveller
Property is good but they don’t accept mastercard on payment. Exchange of USD to local currency is limited. Nearby bank with ATM only works for local card. Make sure to have enough money from the airport before traveling.
Stayed 1 night in Apr 2024

10/10 Excellent

John Irienz

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay
Stayed 1 night in Apr 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, amenities
Some staff were very friendly and helpful, others not so. The room was inadequately prepared - the safe needed repair and the air conditioning control was in Chinese and had a flat battery. During the visit the air conditioning began leaking water and this was not dealt with despite the cleaners seeing it when they cleaned. Eventually we had to change rooms.
Stayed 7 nights in Feb 2023

6/10 Okay

Ivo

Hotel is very old and has the scars to prove it. It will needs a makeover to bring it back to normalcy. Proximity and ease of transportation to and fro and around town is nice considering the mad traffic in Bonaberi.
Stayed 3 nights in Dec 2019

2/10 Terrible

Mattias, Sweden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

stay well clear of this one

This is an awful Hotel even by Cameroonian standards. Nothing worked, several things in the room fell apart, like the tap in the bathroom and shelves fell of the wall (not kidding!). WiFi didn't work, dreadful breakfast and rude and dizzy-headed staff. Didn't accept the Hotels.com booking, had to spend 2 hours fighting with the Manager not to have to pay cash. There are better hotels in Douala, stay clear if this one.

2/10 Terrible

In transit

Disliked: Staff & service, room comfort

Too Far from the airport

From the beginning they didn't pick me up in the airport, I called them to the Phone was in the reservation in Expedia and the numbers was wrong I had to take a taxi and pay almost 18 USD and the route was traffic jump for almost one hour because the route is under construction. They didn't gave back what I paid for the taxi, the room was not excellent for the price I paid, Really was too far from the airport I don't recommend this hotel when you have to travel because you can lost your flight.

8/10 Good

Wendy, Oklahoma City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend this hotel

Was very pleasantly surprised by the quality and how clean this hotel was. The service was good and they have an elevator and a very good restaurant that offered a good selection of food.

4/10 Poor

Marco A

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal trato como huéspedes

Se molestaron por qué se reservo por HOTELES.com, pues vía el evento al que íbamos lo cobraban al doble y por esto nos dieron una habitación con varios problemas, incluso aún cuando reserva era de 2 personas, solo dejaron UNA toalla en habitación, sucio y descuidado el cuarto que nos asignaron
Stayed 14 nights in Apr 2024

8/10 Good

Ted

Stayed 1 night in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Raymond

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

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