Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel

3.5 star property
3.5-star hotel near Donald E. Stephens Convention Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel

Indoor pool
Exterior
3 restaurants, breakfast served
In-room safe, desk, blackout drapes, soundproofing
Food court

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym

Explore the area

Map
5440 N River Rd, Rosemont, IL, 60018
  • Rosemont Theatre
    3 min walk
  • Donald E. Stephens Convention Center
    4 min walk
  • Fashion Outlets of Chicago
    6 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    9 min drive

Room options

Executive Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (CEO)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

Junior Suite, 1 King Bed, Accessible Bathtub (Mobility)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Rosemont

O'Hare stay.A stay at this O'Hare hotel places you steps from Rosemont Theatre and within a 5-minute walk of Donald E. Stephens Convention Center. Fashion Outlets of Chicago and Parkway Bank Park Entertainment District are also within half a mile (1 km).

What's nearby

  • Rosemont Theatre - 3 min walk - 0.3 km
  • Donald E. Stephens Convention Center - 4 min walk - 0.4 km
  • Fashion Outlets of Chicago - 6 min walk - 0.6 km
  • Parkway Bank Park Entertainment District - 9 min walk - 0.8 km
  • Rivers Casino - 3 min drive - 2.5 km

Getting around

  • Rosemont Station - 12 min walk
  • Rosemont Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪Kipling at Fashion Outlets of Chicago - ‬6 min walk
  • ‪Tapville Social - ‬8 min walk
  • ‪Food Court - ‬11 min walk
  • ‪Dave & Buster's - ‬16 min walk
  • ‪Basil's Kitchen - ‬3 min walk

About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel

3.5-star hotel near Donald E. Stephens Convention Center
Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel offers its guests an indoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and 25 meeting rooms are available. Event space at this hotel measures 55000 square feet (5110 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

  • 503 guestrooms or units
  • 14 levels
  • 3 dining venues
  • Meeting rooms
  • 55000 sq ft of conference space
  • 5110 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel offers 503 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Arabic, Bosnian, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 29.00 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)
  • Free roundtrip airport shuttle from 5:00 AM - 10:00 PM

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: USD 24.42 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24.42 per person
  • Self parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr, and IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1089 out of 1898 reviews" "
Rating 8 - Good. 437 out of 1898 reviews" "
Rating 6 - Okay. 220 out of 1898 reviews" "
Rating 4 - Poor. 83 out of 1898 reviews" "
Rating 2 - Terrible. 69 out of 1898 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Olivia, Midway

Liked: Cleanliness, staff & service, property conditions & facilities
The location was convenient, well lit and comfortable
Stayed 2 nights in Nov 2024

10/10 Excellent

LYNN, Omro

Stayed 1 night in Oct 2024

10/10 Excellent

Jerry D.

Liked: Cleanliness, staff & service, property conditions & facilities
Dependable shuttle to O’Hare
Stayed 1 night in Sep 2024

8/10 Good

Judy

Liked: Amenities, property conditions & facilities
Good location. Near outlet mall and airport, the "entertainment district". Eateries included inside the hotel. The bedding and bathroom could have been fresher/cleaner, but the water temperature and pressure of the shower were great. And, although it was very close to the airport, it was quite, unlike other hotels close to the airport. For some, just know that the parking fee is not included in with the room rates.
Stayed 1 night in Aug 2024

10/10 Excellent

Claude

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Marlene, Lorain

Liked: Cleanliness, staff & service, property conditions & facilities
Buen servicio y excelente comida
Stayed 2 nights in Aug 2024

10/10 Excellent

Derek

Stayed 1 night in Aug 2024

8/10 Good

Kari

Stayed 1 night in Aug 2024

6/10 Okay

MARK

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Early check in wasn't available and I wasn't able to check in until after 4:30pm, far after the posted 3:00pm time
Stayed 1 night in Aug 2024

10/10 Excellent

MARICELA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal at Crown hotel was professional and kindly.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jignesh

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Smells like smoke
Stayed 1 night in Aug 2024

2/10 Terrible

qian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
请避雷!!!非常老的酒店 很潮湿 有味道 晚上隔音也不好 隔壁两点在房间聊天听的清清楚楚 而且房间还一直有杂音声 房间厕所没有抽风 .
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rosemont
Clean. Has a restaurant attached. Went to see professional softball nearby. Large shopping center and restaurants within walking distance.
Stayed 1 night in Jul 2024

10/10 Excellent

chabreea

Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot that was close to airport and the Blue line. Room was older but was clean and comfortable. I would defiently stay there again.
Stayed 1 night in Aug 2024

8/10 Good

JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms are cleans and nice Property is old Pool is well preserved
Stayed 1 night in Aug 2024

10/10 Excellent

Olusegun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location conference center, shopping, and rest.
Stayed 1 night in Jun 2024

6/10 Okay

Vikram

Disliked: Cleanliness, staff & service
old hotel-needs to be updated. Front desk Service was less than friendly. do not stay unless they improve. It is not in the same class as other Crown Plazas i have stayed at.
Stayed 1 night in Aug 2024

2/10 Terrible

Wendy, Rockford

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Salvatore G

Liked: Cleanliness, staff & service
Buffet could be less expensive for the limited options offered. Shuttle to airport is convenient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

2/10 Terrible

Juan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I Do NOT Recommend this hotel
Stayed 3 nights in Aug 2024

4/10 Poor

Jeff

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing and Dirty
Dirty, broken, staff didn’t care about housekeeping not cleaning my room for 3 days when I requested it daily, in room phone broken, fitness center was disgusting and small, staff didn’t know where amenities were located, found a bug that looked like a bug bed on my pillow, stains on the pillowcase, vents in the bathroom were disgusting, no counter space in the bathroom unless you want to hit your head on the light close to the mirror or stand on the other side and have no room so your legs keep hitting a nice cold toilet bowl.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very convenient place to stay
Stayed 1 night in Jul 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024