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Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5 star property
3.5-star hotel near Donald E. Stephens Convention Center

Choose dates to view prices

Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Indoor pool
3 restaurants, breakfast served
Lobby
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

Map
5440 N River Rd, Rosemont, IL, 60018
  • Rosemont Theatre
    ‪3 min walk‬
  • Donald E. Stephens Convention Center
    ‪4 min walk‬
  • Fashion Outlets of Chicago
    ‪6 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Executive Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, soundproofing

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Accessible (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (CEO)

Room amenity

Suite, 1 King Bed (CEO)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, blackout drapes, soundproofing

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, soundproofing

Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About the area

Rosemont

O'Hare stay.A stay at this O'Hare hotel places you steps from Rosemont Theatre and a 5-minute walk from Donald E. Stephens Convention Center. Fashion Outlets of Chicago and Parkway Bank Park Entertainment District are also within half a mile (1 km).

What's nearby

  • Rosemont Theatre - 3 min walk - 0.3 km
  • Donald E. Stephens Convention Center - 4 min walk - 0.4 km
  • Fashion Outlets of Chicago - 6 min walk - 0.6 km
  • Rivers Casino - 3 min drive - 2.5 km
  • Allstate Arena - 5 min drive - 4.5 km

Getting around

  • Rosemont Station - 11 min walk
  • Rosemont Station - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 10 min drive

Restaurants

  • ‪Kipling at Fashion Outlets of Chicago - ‬6 min walk
  • ‪Tapville Social - ‬8 min walk
  • ‪Food Court - ‬10 min walk
  • ‪Dave & Buster's - ‬16 min walk
  • ‪Basil's Kitchen - ‬3 min walk

About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5-star hotel near Donald E. Stephens Convention Center
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers its guests an indoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and 25 meeting rooms are available. Event space at this hotel measures 55000 square feet (5110 square meters) and includes a conference center. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available.

  • 503 guestrooms or units
  • 14 levels
  • 3 dining venues
  • Meeting rooms
  • 55000 sq ft of conference space
  • 5110 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Bar or lounge
  • Coffee shop
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers 503 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Arabic, Bosnian, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 5:00 AM to 10:00 PM
  • Self parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 24.42 per person
  • Self parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1174 out of 2034 reviews
Rating 8 - Good. 474 out of 2034 reviews
Rating 6 - Okay. 227 out of 2034 reviews
Rating 4 - Poor. 86 out of 2034 reviews
Rating 2 - Terrible. 73 out of 2034 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
Always nice staying here
Stayed 1 night in Feb 2025

8/10 Good

WIKTOR, Kolobrzeg

Stayed 1 night in Dec 2024

6/10 Okay

bryan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great, rooms and halls clean. Bed and linens were nice and comfy. Bathroom was big, but very dated. Parking was horrible, worst I have ever seen at a hotel. $30 per night to park, plus you have to drive all the way around the block from the lot, to pick up someone waiting in the lobby Carpet is very old and dingy, looks like it is from the 90's, Paint on the walls is chipping off everywhere. Furniture is super old, at least 25 years or more. The breakfast was, eh, not bad, not great. No after hours food(awkward hours on a Sunday), no room service. Walls are paper thin, can hear every noise. I won't use this hotel again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

JT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property
Stayed 2 nights in Dec 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I arrived to my room half the lights didnt work! Then went to take a shower and water sprayed everywhere. Also the shower had mold around it!
Stayed 2 nights in Dec 2024

6/10 Okay

Valeria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Beautiful interior. Mid exterior. Terrible accessibility when it comes to entrances. Terrible parking situation, definitely not worth $29 a night if you have littles and have to carry them out in the freezing cold and walk a distance to get inside the property. Overall decent place if you don’t have a POV to worry about.
Stayed 6 nights in Nov 2024

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of going to the airport. Staff were very friendly and treated kindly
Stayed 2 nights in Dec 2024

6/10 Okay

Amber

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities
It was fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Vicki

Travelled with family
Liked: Property conditions & facilities
Great staff and cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited number of dining options but the food was good. Front desk staff member, Jennifer was incredibly helpful and Maria, household staff did a great job. A large, busy hotel as it is also a convention centre and the upper level rooms were in need of some TLC.
Stayed 1 night in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining: I arrived in between the eating areas closing and reopening so couldn’t get a late lunch. The shop did have snacks however. Room:The room is clean but looking in need of an overhaul and it took a while to get the heating sorted out. Bed really comfortable. Booking: was straight forward and as I had decided to stay for an extra night, the desk staff ere very helpful.
Stayed 1 night in Dec 2024

4/10 Poor

Kelly, Littleton

Stayed 1 night in Oct 2024

8/10 Good

Ivan

Stayed 1 night in Nov 2024

10/10 Excellent

Lizeth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 2 nights in Nov 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 4 nights in Nov 2024

6/10 Okay

Thomaz

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yessenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Emra

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 3 nights in Nov 2024

8/10 Good

Jorge, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Oct 2024