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Novotel Christchurch Cathedral Square

4.5 star property
4.5-star luxury hotel near Isaac Theatre Royal

Choose dates to view prices

Photo gallery for Novotel Christchurch Cathedral Square

Lobby sitting area
Breakfast, lunch, dinner served; international cuisine
View from room
Bar (on property)
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available

Explore the area

Map
50 Cathedral Square, Christchurch, 8011
  • Te Pae Christchurch Convention and Exhibition Centre
    ‪1 min walk‬
  • Isaac Theatre Royal
    ‪3 min walk‬
  • Christchurch Casino
    ‪8 min walk‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪19 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room, 2 Double Beds

In-room safe, individually furnished, desk, laptop workspace

Executive Double Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

In-room safe, individually furnished, desk, laptop workspace

Superior Double Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Superior Room, 1 King Bed

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Christchurch

City center retreat .You'll be steps from Isaac Theatre Royal and within a 10-minute walk of Cashel Street Shopping Area with a stay at this Christchurch City Centre hotel. Christchurch Casino and Canterbury Museum are also within half a mile (1 km).

What's nearby

  • Cathedral Square - 1 min walk - 0.0 km
  • Te Pae Christchurch Convention and Exhibition Centre - 1 min walk - 0.2 km
  • Isaac Theatre Royal - 3 min walk - 0.3 km
  • Christchurch Casino - 8 min walk - 0.7 km
  • Hagley Park - 10 min walk - 0.9 km

Getting around

  • Christchurch Railway Station - 12 min drive
  • Christchurch International Airport (CHC) - 19 min drive

Restaurants

  • ‪Market Place Restaurant - ‬2 min walk
  • ‪O.G.B - ‬2 min walk
  • ‪Wendy’S - ‬4 min walk
  • ‪Cathedral Junction - ‬3 min walk
  • ‪Burger King - ‬3 min walk

About this property

Novotel Christchurch Cathedral Square

4.5-star luxury hotel near Isaac Theatre Royal
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3767 square feet (350 square meters) and includes a conference center. A fitness center, multilingual staff, and ski storage are also featured at the luxury Novotel Christchurch Cathedral Square. Parking is available for a fee.

This 4.5-star Christchurch hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 13 levels
  • Meeting rooms
  • 3767 sq ft of conference space
  • 350 sq m of conference space
  • Built in 2009
  • Deli
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Christchurch Cathedral Square offers 154 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 49-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, German, Hindi, Japanese, Spanish

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Property amenities

Family friendly

  • Children's games
  • Children's toys
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered valet parking on site (NZD 35 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 37 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LED TV with premium cable/satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: NZD 80
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 80
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 50.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 37 per person
  • Covered valet parking fee: NZD 35 per night
  • Early check-in fee: NZD 80 (subject to availability)
  • Late check-out fee: NZD 80 (subject to availability)
  • Rollaway bed fee: NZD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Novotel Cathedral
Novotel Cathedral Hotel
Novotel Cathedral Hotel Christchurch Square
Novotel Christchurch Cathedral Square
Novotel Christchurch Cathedral Square Hotel Christchurch
Novotel Christchurch Cathedral Square Hotel
Novotel Cathedral Square Hotel
Novotel Cathedral Square
Novotel Christchurch Cathedral Square Hotel
Novotel Christchurch Cathedral Square Christchurch
Novotel Christchurch Cathedral Square Hotel Christchurch

Novotel Christchurch Cathedral Square Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 483 out of 964 reviews
Rating 8 - Good. 343 out of 964 reviews
Rating 6 - Okay. 91 out of 964 reviews
Rating 4 - Poor. 29 out of 964 reviews
Rating 2 - Terrible. 18 out of 964 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

HARSH, Santa Clara

Stayed 2 nights in Nov 2024

10/10 Excellent

Kierra

Stayed 3 nights in Feb 2025

10/10 Excellent

Elgan

Stayed 3 nights in Oct 2024

8/10 Good

Craig

Stayed 1 night in Jan 2025

6/10 Okay

Sreenivasa Rao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall convenient property.
Stayed 1 night in Jan 2025

10/10 Excellent

Jean

Stayed 2 nights in Jan 2025

2/10 Terrible

Michelle

Stayed 2 nights in Jan 2025

6/10 Okay

Kody

Business traveller
Disliked: Room comfort
It's a pretty basic hotel. Nothing fancy, but the location is great for wandering Christchurch.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent choice of hotel for our stay in Christchurch.
Stayed 1 night in Jan 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
One of the cups wasn't very clean, room a little tired, unusual room configuration, however great location, super comfy bed, great strong shower, excellent view, lovely check in lady who helped with scanning for parking.
Stayed 2 nights in Jan 2025

2/10 Terrible

Bassam

Travelled with family
Disliked: Amenities
Very inconsiderate about crediting the cancellation because of a death in the family.
Stayed 1 night in Jan 2025

2/10 Terrible

Bassam

I requested to cancel my reservation because of the death of my father but it was declined. I did not cancel because of convenience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Garry

Travelled with family
Liked: Cleanliness
Good stay, even though my sister left her head phones in the room, we call that evening to let them know, never got them back. Wasn’t to happy about that.
Stayed 1 night in Jan 2025

2/10 Terrible

Bryan

Ive already done a novotel review. The experience was a shocking and terrible
Stayed 1 night in Jan 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located and positioned to the city centre. Quiet as well. Rooms are a little dated, marks on carpet and walls but nothing extreme. Overall a good choice.
Stayed 1 night in Jan 2025

8/10 Good

Ronita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Nice

Good nice hotel but had to pay for parking. Nice views from hotel but bit mouldy in the bathroom. Loved the service and food at the breakfast.
Stayed 2 nights in Jan 2025

6/10 Okay

Regina, Belmont

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The perfume in the lobby is toxic for everyone but especially a problem for those of us with asthma and allergies.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Liked: Amenities
Clean, friendly staff, close to the center of the city
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Okay

Room is starting to look dated. No refrigerator, mini bar had no alcohol
Stayed 1 night in Jan 2025

10/10 Excellent

ADINA

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient location, friendly staff. We enjoyed three nights in this hotel. Close to restaurants and easy walks around it. Very basic amenities. Breakfast food wasn’t the best, and they should offer better coffee quality in a city that prides itself on coffee offerings. Other than that, happy overall.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff at reception and breakfast each day.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect—right in the heart of the city and within easy walking distance (5–10 minutes) of the rental car office, restaurants, and more. Overall, I had a great experience. The only downside was that I found the restaurant staff to be a bit unfriendly. Despite that, I would definitely stay here again on my next visit to Christchurch.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025