Note fondée sur 518 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,3 sur 5
93 % des clients le recommandent
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 18 sept. 2024 sur Expedia
Great stay friendly staff
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Pooja, Gestion de l’hôtel
I wanted to say thank you from our entire team for your recent stay here at our hotel!We are very happy that you enjoyed your stay with us and had a great service experience. It is our goal at the Hampton Inn Fort Saskatchewan to provide excellent service. I will make sure to share your feedback with our entire team as the feedback of our valued guests helps keep us motivated in providing an excellent service at all times.We can’t wait to welcome you again soon!
2 sur 5
par un voyageur

Publié le 14 sept. 2024 sur Expedia
Housekeeping was definitely lacking
Commentaires de Gestion de l’hôtel
10 déc. 2024 par Pooja, Gestion de l’hôtel
Thank you so much for staying with us at the Hampton Inn Fort Saskatchewan, and for sending in your survey. Your input truly means a great deal to us. I am very sorry that you did not thoroughly enjoy your stay with us. We will use your feedback to better our services in the future. We hope that you stay with us again in the future.
5 sur 5
par un voyageur

Publié le 9 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Pooja, Gestion de l’hôtel
I wanted to say thank you from our entire team for your recent stay here at our hotel! We are very happy that you enjoyed your stay with us and had a great service experience. It is our goal at the Hampton Inn Fort Saskatchewan to provide excellent service. I will make sure to share your feedback with our entire team as the feedback of our valued guests helps keep us motivated in providing an excellent service at all times.We can’t wait to welcome you again soon!
5 sur 5
par un voyageur

Low budget motel and manager didn’t care

Publié le 6 sept. 2024 sur Hotels
Toilet handle broke, lid needed to be taken off and chain pulled manually to flush No Global Edmonton Chanel No accurate TV guide Remote needed batteries Door lock sticks and door would not lock, unknown to the guest unless you double check the actual handle Hot Water ern smells and tastes like coffee Hotel in general HOT. Therefore you have to run AC than smells like mold/musty smell Hallway continuously smelt like marijuana day and night.
Commentaires de Gestion de l’hôtel
10 déc. 2024 par Pooja, Gestion de l’hôtel
Thank you so much for staying with us at the Hampton Inn Fort Saskatchewan, and for sending in your survey. Your input truly means a great deal to us. I am very sorry that you did not thoroughly enjoy your stay with us. We will use your feedback to better our services in the future. We hope that you stay with us again in the future.
5 sur 5
par un voyageur

Publié le 4 sept. 2024 sur Expedia
Convenient location
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Pooja, Gestion de l’hôtel
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.
4 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
The room wasn’t cleaned very well. Behind tv there is dirt, garbage, ear plugs. Bathroom also, floor was dirty. No bed bugs though, so that’s a plus. We noticed plastic covering smoke detector and told front desk. Outside there is garbage all over parking lot and grassy areas. So yeah, not the best, but ok for sleeping. Oh and pool was not open, which we weren’t told about.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Pooja, Gestion de l’hôtel
Thank you for the feedback regarding your stay with us! We are very sorry about the inconvenience you had due to the pool being closed and the cleanliness in the room. It’s our goal to exceed the expectations of our guests and provide excellent service. The feedback from our valued guests is very important as it gives us an opportunity to make amendments and provide better service. Your noted concern has been addressed with the maintenance and management team and we appreciate you sharing this with us.
4 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
Quiet and safe.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Pooja, Gestion de l’hôtel
Thank you very much for your review. We truly appreciate this and are happy that you enjoyed your stay with us at the Hampton Inn in Fort Saskatchewan. We look forward to welcoming you back again in the future.
3 sur 5
par un voyageur

Decent for the cost

Publié le 2 sept. 2024 sur Hotels
Overall pretty decent beds were very comfortable but there was some garbage under the bathroom sink and the tub needed cleaning
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Pooja, Gestion de l’hôtel
Thank you so much for staying with us at the Hampton Inn Fort Saskatchewan, and for sending in your survey. Your input truly means a great deal to us. I am very sorry that you did not thoroughly enjoy your stay with us. We will use your feedback to better our services in the future. We hope that you stay with us again in the future.
4 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
We did not receive proper service for cleaning of our room. I had to ask for towels and garbage taken out. No one would come and clean the room when we asked.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Pooja, Gestion de l’hôtel
Thank you so much for staying with us at the Hampton Inn Fort Saskatchewan, and for sending in your survey. Your input truly means a great deal to us. I am very sorry that you did not thoroughly enjoy your stay with us. We will use your feedback to better our services in the future. We hope that you stay with us again in the future.
4 sur 5
par un voyageur

Publié le 2 sept. 2024 sur Expedia
Great hotel to stay in, staff is very friendly. Clean rooms. Bathroom can use a bit more attention to cleanliness but however is great.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Pooja, Gestion de l’hôtel
Thank you for the feedback regarding your stay with us! We are very sorry about the inconvenience you had due to the bathroom not cleaned properly. It’s our goal to exceed the expectations of our guests and provide excellent service. The feedback from our valued guests is very important as it gives us an opportunity to make amendments and provide better service. Your noted concern has been addressed with housekeeping and management team and we appreciate you sharing this with us.