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Hotel Riu Guanacaste - All Inclusive

3.5 star property
3.5-star beachfront property near Ocotal Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Riu Guanacaste - All Inclusive

3 outdoor pools, pool umbrellas
3 outdoor pools, pool umbrellas
Lobby
On the beach, sun loungers, beach towels, scuba diving
Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • All-inclusive
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast included
    Breakfast included

Explore the area

Map
Sardinal de Carrillo, Playa Matapalo, Sardinal, Guanacaste
  • Diamante Eco Adventure Park
    2 min walk
  • Playa Matapalo
    8 min walk
  • Haras del Mar Equestrian Center
    8 min drive
  • Liberia (LIR-Daniel Oduber Intl.)
    53 min drive

Room options

View all photos for Double Room, Garden View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (E)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Deluxe Room (U)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room (U)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Sea View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Sea View (L)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (L)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, Ocean View (U)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Double Room, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, 2 Bedrooms (U)

  • 30 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (ROH | U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms (ROH | U)

  • 31 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (U)

  • 66.1 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms (ROH | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms (ROH | C)

  • 31 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Family Suite, 2 Bedrooms (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (L)

  • 76 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (U)

  • 31 sq m
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Double Room, Connecting Rooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, Connecting Rooms (C)

  • 31 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room, Sea View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Sea View (E)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (L)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Connecting Rooms, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Ocean View (C)

  • 31 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, Garden View (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Garden View (L)

  • 17 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (L)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (B2C-US)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Family Room (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (B2C-US)

  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Suite, 2 Bedrooms (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (B2C-CAN)

  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, 2 Bedrooms, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (B2C-CAN)

  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (ROH | B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, 2 Bedrooms (ROH | B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (B2C-CAN)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (U)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Ocean View (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Room, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (B2C-CAN)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (B2C-US)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (B2C-US)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Room (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Suite, 2 Bedrooms (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (U)

  • 75 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (E)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (U)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room (U)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (U)

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 King Bed

View all photos for Family Suite, 2 Bedrooms (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Suite, 2 Bedrooms (C)

  • 76 sq m
  • Sleeps 5
  • 1 King Bed and 2 Double Beds

View all photos for Suite (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (E)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite (C)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Deluxe Room (C)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (C)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Jetted Tub, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Suite, Jetted Tub, Ocean View (C)

  • 66 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | C)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Family Room (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Family Room (C)

  • 37 sq m
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms, Pool View (Superior | C)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room (ROH | C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (ROH | C)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room, Pool View (U)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Family Room, 2 Bedrooms (Superior | U)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

Family Room, 2 Bedrooms, Pool View (Superior | U)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Double Room (E)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (E)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Double Room (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room (C)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room (L)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

Deluxe Room, Pool View (L)

  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Double Room (L)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (L)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (C)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Ocean View (C)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (Superior | L)

  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Superior Double Room (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms, Ocean View (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms, Ocean View (B2C-CAN)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Standard Double Room, Ocean View (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Standard Double Room, Ocean View (B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Double Room, Connecting Rooms (B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Superior Double Room, Connecting Rooms (B2C-CAN)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Double Room, Connecting Rooms (ROH | B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Connecting Rooms (ROH | B2C-CAN)

  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Double Room (ROH | B2C-CAN)

Minibar, in-room safe, blackout drapes, iron/ironing board

Double Room (ROH | B2C-CAN)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the area

El Ocotal

On the beach.Your stay at this Sardinal property places you within a 10-minute walk of Diamante Eco Adventure Park and Playa Matapalo. Haras del Mar Equestrian Center is within 3 miles (5 km) and Bahia Pez Vela Beach is within 9 miles (15 km).

What's nearby

  • Diamante Eco Adventure Park - 2 min walk - 0.2 km
  • Bahia Pez Vela Beach - 23 min drive - 11.3 km
  • Playa Potrero - 29 min drive - 16.5 km
  • Coco Beach - 39 min drive - 20.8 km
  • Ocotal Beach - 44 min drive - 23.2 km

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 53 min drive

Restaurants

  • ‪Restaurante Arenal - ‬9 min walk
  • ‪Restaurante Ocotal - ‬9 min walk
  • ‪Sports Bar - ‬9 min walk
  • ‪Restaurante Liberia - ‬9 min walk
  • ‪Restaurante Papagayo - ‬6 min walk

About this property

Hotel Riu Guanacaste - All Inclusive

3.5-star beachfront property near Ocotal Beach
Hotel Riu Guanacaste - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Guanacaste - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a health club, and a nightclub are also featured at the family-friendly Hotel Riu Guanacaste - All Inclusive. Self parking is free.

This 3.5-star Sardinal property is smoke free.

  • 1 building
  • 701 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hotel Riu Guanacaste - All Inclusive offers 701 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Renova Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free water park access
  • Playground
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 5 restaurants
  • 5 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free water park access
  • Full-service spa
  • Health club
  • Indoor tennis court
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Guanacaste - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Guanacaste
Guanacaste All Inclusive
Guanacaste Riu
Riu Guanacaste
Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive El Ocotal
Riu Guanacaste El Ocotal
Hotel Riu Guanacaste All Inclusive El Ocotal
Hotel Riu Guanacaste All Inclusive
Riu Guanacaste All Inclusive All-inclusive property El Ocotal
Riu Guanacaste All Inclusive All-inclusive property
Riu Guanacaste Inclusive Ocot
Riu Guanacaste All Inclusive
Hotel Riu Guanacaste - All Inclusive Sardinal
Hotel Riu Guanacaste - All Inclusive All-inclusive property

Hotel Riu Guanacaste - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 539 out of 1425 reviews" "
Rating 8 - Good. 394 out of 1425 reviews" "
Rating 6 - Okay. 257 out of 1425 reviews" "
Rating 4 - Poor. 106 out of 1425 reviews" "
Rating 2 - Terrible. 129 out of 1425 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time to the Riu. Everything is so accessible, beach, restaurants, activities. Great place to stay for kids. If you want to do excursions, speak to Daniel on the beach, he hooked us up on a fishing trip and we were able to bring the fish back to the resort to eat. Chef De La Cruz outdid himself and cooked the fish to perfection, best I’ve ever had. The staff at Riu are super nice and always willing to make your stay enjoyable. The shows at night are a great way to end the day. I will be back for sure!
Stayed 5 nights in Aug 2024

6/10 Okay

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Becky McGuire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. We will be back!
Stayed 6 nights in Aug 2024

8/10 Good

Leisa

Liked: Staff & service, amenities, property conditions & facilities
We had a good time at the RIU however, rooms could be a bit more updated.
Stayed 6 nights in Aug 2024

10/10 Excellent

Ruth sotelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the people amazing bartenders! Super clean and amazing customer service
Stayed 6 nights in Aug 2024

6/10 Okay

Jean F

N/A
Stayed 7 nights in Aug 2024

10/10 Excellent

Shevel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Aug 2024

2/10 Terrible

Samlall

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Saw roach crawling in Asian Resturant while dining. Rooms had bad smell- moldy/ musky. Overall rooms needs to be upgraded.
Stayed 6 nights in Aug 2024

2/10 Terrible

Bibi G

Travelled with family
Disliked: Amenities, property conditions & facilities
Room had bad odor- musky/ mold. Overall rooms need to be updated.
Stayed 6 nights in Aug 2024

2/10 Terrible

Latchmi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room had musky/ mold smell. Overall rooms need to be updated!
Stayed 6 nights in Aug 2024

2/10 Terrible

Lachmin

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms had bad odor - musky/ moldy smell. Overall rooms need to be upgraded.
Stayed 6 nights in Aug 2024

4/10 Poor

Indira

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Rooms had musky smell and need more lightning - overall rooms need updating!
Stayed 6 nights in Aug 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family thoroughly enjoyed our stay here! We stayed in the family room which was large and comfortable. The dining options were great, and lots of pools for the family. The beach was also a very nice and it was only a short walk from the pools. Looking forward to coming back!
Stayed 7 nights in Aug 2024

8/10 Good

Lesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great. The staff was amazing one evening I was not feeling well, I was sick, I traveled alone and I was Hungary. Therefore, I was too weak to get food, I called front desk to send me up food at first they reminded me that they do not provide that service but I plead with them that I am alone sick, hungry and they made an exception for me that was so kind of them and with that I would give them a 4star. They showed some compassion to me. The beach, there is no bar at the beach or close to the beach. The beach area is nothing to look at, it is just existing. I think they should try to make it more presentable and inviting. The merchants there were very friendly and encouraging to buy there stuff. Their stuff is very affordable it is not really over price. The pool is fun and you can enjoy some quit time because the facility is big.
Stayed 4 nights in Aug 2024

6/10 Okay

rohan

Travelled with family
Disliked: Staff & service
Room was ok nick and cleaned.
Stayed 6 nights in Aug 2024

2/10 Terrible

Monique

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Terrible worst RIU I ever stayed at canceled our transportation back to the airport without notice my party of 14 all had to pay for taxi. The maid that cleaned our room 4074 never swept the floor just made the bed and left towels no soap, shampoo etc. If the kids left a paper on the floor we would find it there when we returned. Front desk staff is rude especially Angel and Angie and a few more. Lets talk about the keys to get into the room many nights I had to go down stairs for them to come open the damn door. Seriously which hotel uses regular door keys and not the cards. Food salty and terrible all around. The only positive is Alan on the beach went on an amazing tour with them put a smile on everyones face. Massage on the beach from Rebecca best 45 dollars spent. Otherwise that particular RIU needs to be shut down.
Stayed 6 nights in Aug 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Cheryl

Liked: Amenities
The property was pictures, several pools.. saccommodating
Stayed 5 nights in Aug 2024

8/10 Good

Hector

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

LUCELIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una vista maravillosa,espacioso,hermoso en contacto directo con la naturaleza. Los empleados super atentos y formales. Lo repetiria una y otra vez
Stayed 4 nights in Aug 2024

8/10 Good

Fiamma Oviedo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Property is a nice, beautiful place
Stayed 8 nights in Aug 2024

10/10 Excellent

Roxanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful, Food was great, Staff was great. Iguana different sizes and colors and someone try to come in my room in the middle of the day.
Stayed 4 nights in Aug 2024

10/10 Excellent

Asim L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setting.
Stayed 4 nights in Aug 2024

6/10 Okay

Jose

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff 99.9 percent very rude they need a intensive public relations training
Stayed 3 nights in Aug 2024

10/10 Excellent

Ivan R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2024