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The Whitehall Houston

4.0 star property
4-star hotel near Toyota Center

Choose dates to view prices

Photo gallery for The Whitehall Houston

City view from property
Outdoor pool, pool umbrellas, sun loungers
Lobby sitting area
Interior
Premium bedding, Tempur-Pedic beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
1700 Smith St, Houston, TX, 77002
  • Toyota Center
    ‪14 min walk‬
  • Daikin Park
    ‪3 min drive‬
  • George R. Brown Convention Center
    ‪4 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 1 King Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, Mobility Accessible

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Double Room, Mobility Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Executive Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 63 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room, 2 Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Double Room

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Houston

Downtown Houston stay.Your stay at this Downtown Houston hotel places you within 2 miles (3 km) of Toyota Center and Downtown Aquarium. George R. Brown Convention Center and Daikin Park are also within 2 miles (3 km).

What's nearby

  • Toyota Center - 14 min walk - 1.2 km
  • Downtown Aquarium - 18 min walk - 1.6 km
  • Daikin Park - 3 min drive - 2.4 km
  • George R. Brown Convention Center - 4 min drive - 3.1 km
  • Rice University - 7 min drive - 7.3 km

Getting around

  • Houston Station - 6 min drive
  • Downtown Transit Center Station - 7 min walk
  • George Bush Intercontinental Airport (IAH) - 24 min drive

Restaurants

  • ‪Benihana - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬5 min walk
  • ‪Thirteen by James Harden - ‬5 min walk
  • ‪Nua Thai Kitchen - ‬5 min walk
  • ‪Shula's Steak House - ‬6 min walk

About this property

The Whitehall Houston

4-star hotel near Toyota Center
The Whitehall Houston offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Whitehall Houston. A free area shuttle within 1.0 mi is available. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Houston hotel.

  • 1 building
  • 259 guestrooms or units
  • 12 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Whitehall Houston offers 259 accommodations with safes and complimentary weekday newspapers. Tempur-Pedic beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

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Property amenity

Holiday Inn Houston Downtown by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 1,158 reviews
The price is CA $124
CA $169 total
includes taxes & fees
May 4 - May 5
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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 1 mi
  • Limo/town car service
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to April 13 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Houston Downtown
Whitehall Houston Hotel
Houston Downtown Crowne Plaza
Crowne Plaza Houston Downtown Hotel Houston
Whitehall Hotel Houston
Whitehall Houston
The Whitehall Houston Hotel
The Whitehall Houston Houston
The Whitehall Houston Hotel Houston

The Whitehall Houston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 779 out of 1336 reviews
Rating 8 - Good. 241 out of 1336 reviews
Rating 6 - Okay. 146 out of 1336 reviews
Rating 4 - Poor. 76 out of 1336 reviews
Rating 2 - Terrible. 94 out of 1336 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Julio

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Given the wrong room. Room was dirty. found opened, haft way used bottle of wine.
Stayed 2 nights in Dec 2024

6/10 Okay

LACEY, Bentonville

Business traveller
Rooms weren’t as clean as other places. Outside bar was amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

SHEENA, fresno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Clean, amazing staff, great restaurant.. highly recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Michael, Aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it. Looks nice! Service was great even after my flights got canceled they took care of us.
Stayed 1 night in Jan 2025

10/10 Excellent

Trent

Stayed 1 night in Dec 2024

10/10 Excellent

Cortias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5
Stayed 2 nights in Jan 2025

8/10 Good

Ogawa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is good, with friendly staff and excellent hospitality. However, for the price, the lobby feels somewhat small compared to high-end hotels. The location is excellent, allowing easy walking access to most places in downtown Houston.

6/10 Okay

Rebecca Lou, Port Clinton

Stayed 2 nights in Jan 2025

4/10 Poor

Rosalinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurants are not open and no coffee shop!
I was excited to book this stay for New Years Eve! I booked it because it had two restaurants, a coffee shop and breakfast included with our stay. Unfortunately, when we arrived, Valet parking was $50 to start off, only one restaurant was open and the coffee shop was also closed. In the morning (apparently, breakfast was not included with my stay).. I had to pull up my app which stated it was! Our room had no soap and minimal shampoo and conditioner. I really wish we had a better experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice place to stay. could use some updating. Elevators REALLY slow.
Stayed 1 night in Dec 2024

10/10 Excellent

jossy

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

nonso

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean facility, and friendly staff. location is superb
Stayed 3 nights in Jan 2025

10/10 Excellent

Yang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean room. Friendly staff. Slow wifi. The AC had weak heating.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located in downtown Houston. Staff is friendly and helpful. Rooms are big and clean. Beds are comfy! Building is pretty, too. Bar drinks and food are delish with great wait staff!
Stayed 1 night in Dec 2024

10/10 Excellent

Tommy

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Great service and environment
Stayed 2 nights in Jan 2025

10/10 Excellent

iain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly. Restaurant was very good. Great coffee!
Stayed 3 nights in Jan 2025

10/10 Excellent

Nakia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The prices of simple snacks was too high (maybe it’s just me ) but overall this property was nice! The food/drinks was amazing!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nakiel

Stayed 2 nights in Dec 2024

10/10 Excellent

LisaBeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every one was very friendly!
Stayed 2 nights in Jan 2025

6/10 Okay

Frank

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The staff were nice and friendly but the room was dirty with visibly dry water rings. The bathroom also was very small with limited space and broken towel holders. Stayed here for only 24 hrs. Wouldn’t recommend if you need a place longer than that.
Stayed 1 night in Dec 2024

8/10 Good

Beau

Travelled with family
Liked: Cleanliness, staff & service
The cleaning lady knocked on the door at around 8am. That was strange.
Stayed 1 night in Dec 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025