Sultanhan Hotel - Special Class

4.0 star property
Family-friendly 4-star hotel near 1001 Direk Sarnici

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Photo gallery for Sultanhan Hotel - Special Class

Property entrance
City view from property
Egyptian cotton sheets, premium bedding, down comforters
Lobby
Signature Double Room, Terrace, City View

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Piyer Loti Cad No:7, Istanbul, Istanbul, 34122
  • Sultanahmet Square
    ‪5 min walk‬
  • Hagia Sophia
    ‪9 min walk‬
  • Blue Mosque
    ‪9 min walk‬
  • Istanbul (IST)
    ‪32 min drive‬

Room options

Deluxe Triple Room

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Double or Twin Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Single Room, 1 Queen Bed

  • City view
  • 30 sq m
  • Sleeps 1
  • 1 Queen Bed

Deluxe Quadruple Room

  • City view
  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Presidential Suite, Terrace, Sea View

  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

Signature Double Room, Terrace, City View

  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Istanbul

Heart of Istanbul.With a stay at this Sultanahmet hotel, you'll be steps from 1001 Direk Sarnici and Cemberlitas Bath. Sokullu Sehit Mehmet Pasa Mosque and Column of Constantine are also within half a mile (1 km).

What's nearby

  • Sultanahmet Square - 5 min walk - 0.5 km
  • Grand Bazaar - 6 min walk - 0.5 km
  • Hagia Sophia - 9 min walk - 0.8 km
  • Blue Mosque - 9 min walk - 0.8 km
  • Topkapi Palace - 4 min drive - 2.5 km

Getting around

  • Cemberlitas Station - 3 min walk
  • Sirkeci Marmaray Station - 12 min walk
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 64 min drive

Restaurants

  • ‪Loti Bistro & Roof Lounge - ‬1 min walk
  • ‪T-Cafe - ‬2 min walk
  • ‪Sultanahmet Cafe & Restaurant - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Peyk Away Coffee - ‬1 min walk

About this property

Sultanhan Hotel - Special Class

Family-friendly 4-star hotel near 1001 Direk Sarnici
Sultanhan Hotel - Special Class offers its guests a full-service spa and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, a children's club, and multilingual staff are also featured at the family-friendly Sultanhan Hotel - Special Class. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. A complete renovation of Sultanhan Hotel - Special Class was completed in January 2020.

Smoking is allowed in designated areas at this 4-star Istanbul hotel.

  • 1 building
  • 48 guestrooms or units
  • 6 levels
  • Built in 2005
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sultanhan Hotel - Special Class offers 48 air-conditioned accommodations with outdoor private hot tubs and minibars (stocked with some free items). These individually decorated accommodations have separate sitting areas and include day beds. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 7 years old are not allowed in the spa.

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish

Similar properties

Property amenities

Family friendly

  • Art supplies
  • Children's club (surcharge)
  • Children's dinnerware
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered extended parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Children's club
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Thin carpet in public areas
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sultanhan Hotel - Special Class

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per room (one-way)
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 10480

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

National rating

The Turkish Ministry of Tourism assigns an official classification for accommodations in Türkiye. This Hotel property is awarded the following classification: Special Class.

Property is also known as

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Sultanhan Hotel - Special Class Hotel Istanbul

Sultanhan Hotel - Special Class Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1325 out of 1942 reviews
Rating 8 - Good. 407 out of 1942 reviews
Rating 6 - Okay. 107 out of 1942 reviews
Rating 4 - Poor. 49 out of 1942 reviews
Rating 2 - Terrible. 54 out of 1942 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel with the most attentive staff, everyone went above and beyond making our short stay wonderful. We would definitely recommend the Sultanhan Hotel to all of our friends and relatives. Sending a sincere thank you to all of the staff!
Stayed 1 night in Jan 2025

10/10 Excellent

shahzad ul

Travelled with family
Best hotel to stay in Istanbul
Stayed 2 nights in Jan 2025

8/10 Good

Juan, Woodridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice located, you can walk to the most important historical places in Istanbul.
Stayed 4 nights in Jan 2025

8/10 Good

Vicentia

Travelled with family
Liked: Cleanliness, staff & service
Excelent location, helpful staff, worn off and tired state of the property, terrible state of bathrooms, average breakfast.
Stayed 4 nights in Jan 2025

2/10 Terrible

hodan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is a tourist trap. The shuttle from the hotel to the airport is 3x more than a taxi! The hallway at night has no light, as a solo traveler female this was highly disturbing. The staff didn’t talk to me at all. The bath spa they have is a joke it’s in the basement where it’s a storage and staff break room, I had to decline it as I was ushered to the spa. All the prices are exaggerated! TOURIST TRAP!
Stayed 6 nights in Jan 2025

8/10 Good

Sarwarul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Sawyer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 4-night stay at Hotel Sultanhan while exploring Istanbul. The location is perfect, an easy walk to the major tourist sites (Hagia Sophia, Blue Mosque, Topkapi Palace, Basilica Cistern), and just around the corner from the Cemberlitas metro stop that provides convenient access to other parts of Sultanahmet and Karaköy. (It rained for our entire visit, so we took the metro multiple times every day—you can either tap a MasterCard or purchase a fare card for a slight discount. It’s less than $1 USD per ride and the trains come every 5 minutes. The system is very easy to navigate with GoogleMaps). The breakfast spread was extensive and the view, even through the rain, was amazing. Staff were friendly, attentive, and helpful. We were initially in room 407, which was only OK. It was not as luxurious as the pictures had led me to believe. It also ran quite hot and had a slight musty smell. We were moved to a 5th floor room with a balcony that was much more comfortable, though still a little warm and the walls were a bit thin. One of the two elevators was also out of service during our visit. Our only other complaint was that the self-use spa was not worth it. For $45, we basically got to use the sauna for an hour. Perhaps it’s worth it to pay extra for the full-service hammam instead. Overall, we were very happy with this hotel for the price ($65 USD/night through Expedia felt like a steal). It was a great home base for exploring Istanbul.

10/10 Excellent

MOHAMMED, Santa Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great breakfast and amazing panoramic view
Stayed 1 night in Jan 2025

10/10 Excellent

Roqui Nelson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Ryan, Sherwood Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent value for money. Good staff. But outdated to a fault
Stayed 6 nights in Jan 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Reza John, Escondido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent about ten days in this nice hotel and I will definitely back there next time. First of all I am attracted by the very beautiful view of some historical buildings that could be seen from the back a huge glass wall on the top floor where their restaurant is placed. I will never forget the kindness of TUGCE, a young peofessional personal who offered me Turkish Kahve and delicious omlete. You don't want to leave the restaurant after finishing your breakfast because of the amazing view of the sultan ahmed and the blue mosque.
Stayed 9 nights in Jan 2025

10/10 Excellent

Abid

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff behaviour is awesome, they provided us early check in service, the view from the 6th floor restaurant is really good. In addition, a number of significant historical places are just miniutes of walk away.
Stayed 1 night in Jan 2025

10/10 Excellent

Arjun

Good
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend!

We absolutely loved our stay at Sultanhan Hotel. The room we had with a balcony and view of the city was exceptional. The breakfast room with views of the Haija Sophia and Blue Mosque was a delight and served the most amazing assortment of delicious breakfast foods. We loved walking from the hotel to all of the sites in the Old Town area because everything was nearby. It felt safe as well. The service was also amazing and they were very helpful arranging transportation to the airport. i would highly recommend the Sultanhan Hotel to anyone visiting Istanbul!
Stayed 4 nights in Jan 2025

10/10 Excellent

AHMED, folsom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean safe and friendly staff
Stayed 10 nights in Jan 2025

8/10 Good

irina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Staff is very friendly and helpful.
Stayed 7 nights in Jan 2025

8/10 Good

Riyaz

Travelled with family
Liked: Staff & service
Well located property needs upgrades in rooms and bathrooms including hallways. Good value but can do better with small improvements in Lobby and better lighting
Stayed 3 nights in Jan 2025

8/10 Good

Jose

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Room are a little dirty
Stayed 3 nights in Jan 2025

10/10 Excellent

Afsaruzzaman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to their restaurent for breakfast befor sunrise and had a beautiful view of sunrise behind Blue Mosque. Friendly staff, courteous and polite. I travelled to other cities of Turkey and left my extra luggage with this hotel for free of charge.
Stayed 1 night in Jan 2025

10/10 Excellent

Cosmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff , good breakfast
Stayed 2 nights in Jan 2025

6/10 Okay

Carla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The room was lovely and the staff very attentive. The area was fantastic with loads of dining options, coffee shops and more. The hotel was nice and clean as well. Good place for a few days in Istanbul.
Stayed 1 night in Dec 2024

4/10 Poor

eugene, Venice

Travelled with partner
Liked: Staff & service
Did not get any VIP SERVICES AS DESCRIBED
Stayed 4 nights in Jan 2025

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and attentive staff. Would be nice if there was a dedicated concierge.
Stayed 2 nights in Jan 2025