The staff were always very helpful and considerate, and that is something I really appreciate, and I'm grateful for their hard work ethic and attitude. The location itself suffers from the drag racing and rocket engine testing they do all night on the interstate, which isn't their problem, but it still sucks. It's a roof over your head, the a/c works, the internet is fast and stable, and it's affordable. Especially for Knoxville. The down side is my room smelled weird, I couldn't mask it, I smell it on me now, it's like 10 elderly couples lived in there for 15 years or something. Didn't see any bugs, so that's a plus.