10/10 Excellent
Brian
Travelled with partner
24 Aug 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and our deluxe room 148 on 2nd floor was spacious and nor overlooked. The room was huge and had separate walk in shower and toilet. Shower pressure for the soaker head was weak although body jets were very powerful. Room service was ok but should have replenished the tea/coffee/whitener daily.
Our only grievance which was resolved was that we booked the snack and daily cocktails package with expedia. The hotel was clueless what this meant and tried to fob us off with a daily snack to share.
The bar were petty with yhe snacks and gave a smaller platter than if you had paid the 250bht. That was petty but that was the only thing. Kitty resolved the snack issue.
The hotel has a massive main pool and a secluded adult pool.
Grounds were beautiful and there was never a problem getting a parasol and sun lounger by either the beach or pools.
We loved our stay and would return.
Having seen standard rooms from the outside only. I suggest always booking a better room.
Thank you for a great stay
Brian
Stayed 7 nights in Aug 2024