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RIHGA Royal Hotel Kyoto

4.0 star property
4-star hotel near Kyoto Aquarium

Choose dates to view prices

Photo gallery for RIHGA Royal Hotel Kyoto

Premium Floor Suite Double, Non Smoking
Indoor pool
Exterior
6 restaurants, breakfast, lunch, dinner served; French cuisine
Standard Triple Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Room service
  • Gym

Explore the area

Map
1 Taimatsu-cho, Shiokoji-sagaru, HigashiHorikawa-dori, Shimogyo-ku, Kyoto, Kyoto, 600-8237
  • Kyoto Tower
    ‪9 min walk‬
  • Kawaramachi Street
    ‪14 min walk‬
  • Nishiki Market
    ‪4 min drive‬
  • Osaka (ITM-Itami)
    ‪46 min drive‬

Room options

View all photos for Regular floor Superior Twin, Non Smoking (24~27sqm)

Down comforters, minibar, in-room safe, desk

Regular floor Superior Twin, Non Smoking (24~27sqm)

  • 24 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Premium floor Superior Twin, Non Smoking (27~30sqm)

Down comforters, minibar, in-room safe, desk

Premium floor Superior Twin, Non Smoking (27~30sqm)

  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Kyoto Style floor Suite Twin Non Smoking (53sqm/8th floor)

Down comforters, minibar, in-room safe, desk

Kyoto Style floor Suite Twin Non Smoking (53sqm/8th floor)

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Regular floor Suite Double, Non Smoking

Regular floor Suite Double, Non Smoking

Regular floor Suite Double, Non Smoking

  • 53 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Regular floor Suite Twin, Non Smoking

Regular floor Suite Twin, Non Smoking

Regular floor Suite Twin, Non Smoking

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kyoto Style floor Family Room Non Smoking (8th floor)

Kyoto Style floor Family Room Non Smoking (8th floor)

Kyoto Style floor Family Room Non Smoking (8th floor)

  • City view
  • Sleeps 8
  • 3 Twin Beds

View all photos for KIRA KARACHO (GIN-GETSU)

KIRA KARACHO (GIN-GETSU)

KIRA KARACHO (GIN-GETSU)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for KIRA KARACHO (KIN-UN)

KIRA KARACHO (KIN-UN)

KIRA KARACHO (KIN-UN)

  • 42 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive floor Standard Twin Room, Non Smoking (10th floor)

Down comforters, minibar, in-room safe, desk

Executive floor Standard Twin Room, Non Smoking (10th floor)

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 24 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Wide King Double, Non Smoking

Wide King Double, Non Smoking

Wide King Double, Non Smoking

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Luxury Family room, Non Smoking

Luxury Family room, Non Smoking

Luxury Family room, Non Smoking

  • City view
  • Sleeps 12
  • 4 Twin Beds

View all photos for Japanese style Room Non-smoking

Japanese style Room Non-smoking

Japanese style Room Non-smoking

  • City view
  • Sleeps 8
  • 4 Twin Futons

View all photos for TATAMI Suite Twin

TATAMI Suite Twin

TATAMI Suite Twin

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium floor Superior Twin Room, Non Smoking (9th floor)

Down comforters, minibar, in-room safe, desk

Premium floor Superior Twin Room, Non Smoking (9th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Twin room with TATAMI, Non-smoking

Down comforters, minibar, in-room safe, desk

Twin room with TATAMI, Non-smoking

  • City view
  • Sleeps 8
  • 2 Twin Beds and 2 Twin Futons

View all photos for Executive floor Junior Suite Twin Non Smoking(10th floor)

Executive floor Junior Suite Twin Non Smoking(10th floor)

Executive floor Junior Suite Twin Non Smoking(10th floor)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive floor Deluxe Twin Room, Non Smoking (10th floor)

Executive floor Deluxe Twin Room, Non Smoking (10th floor)

Executive floor Deluxe Twin Room, Non Smoking (10th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Suite Twin Run of House　[Room Type or Size will be assigned upon arrival]

Room amenity

Suite Twin Run of House　[Room Type or Size will be assigned upon arrival]

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Luxury Twin Room, Non Smoking

Down comforters, minibar, in-room safe, desk

Luxury Twin Room, Non Smoking

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Premium floor Deluxe Twin, Non Smoking (9th floor)

Down comforters, minibar, in-room safe, desk

Premium floor Deluxe Twin, Non Smoking (9th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Kyoto Style floor Deluxe Twin Room, Non Smoking (8th floor)

Down comforters, minibar, in-room safe, desk

Kyoto Style floor Deluxe Twin Room, Non Smoking (8th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Down comforters, minibar, in-room safe, desk

Deluxe Twin Room, Non Smoking

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for High Floor Standard Twin Room (Run of Floor), Non Smoking

Down comforters, minibar, in-room safe, desk

High Floor Standard Twin Room (Run of Floor), Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive floor Superior Twin Room, Non Smoking (10th floor)

View from room

Executive floor Superior Twin Room, Non Smoking (10th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Kyoto Style floor Superior Twin Room, Non Smoking (8th floor)

Down comforters, minibar, in-room safe, desk

Kyoto Style floor Superior Twin Room, Non Smoking (8th floor)

  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Premium floor Standard Twin, Non Smoking (9th floor)

Down comforters, minibar, in-room safe, desk

Premium floor Standard Twin, Non Smoking (9th floor)

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Kyoto Style floor Standard Twin Room, Non Smoking (8th floor)

Down comforters, minibar, in-room safe, desk

Kyoto Style floor Standard Twin Room, Non Smoking (8th floor)

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive floor Deluxe Double Room, Non Smoking (10th floor)

Down comforters, minibar, in-room safe, desk

Executive floor Deluxe Double Room, Non Smoking (10th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium floor Deluxe Double, Non Smoking (9th floor)

Down comforters, minibar, in-room safe, desk

Premium floor Deluxe Double, Non Smoking (9th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for High Floor Deluxe Twin Room (Run of Floor), Non Smoking

Down comforters, minibar, in-room safe, desk

High Floor Deluxe Twin Room (Run of Floor), Non Smoking

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for High Floor Superior Twin Room (Run of Floor), Non Smoking

Down comforters, minibar, in-room safe, desk

High Floor Superior Twin Room (Run of Floor), Non Smoking

  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room, Non Smoking

Room amenity

Superior Double Room, Non Smoking

  • 27 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Non Smoking

Down comforters, minibar, in-room safe, desk

Standard Twin Room, Non Smoking

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive floor Standard Double Room, Non Smoking (10th floor)

Down comforters, minibar, in-room safe, desk

Executive floor Standard Double Room, Non Smoking (10th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium floor Standard Double, Non Smoking (9th floor)

Down comforters, minibar, in-room safe, desk

Premium floor Standard Double, Non Smoking (9th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin (Hollywood twin) Non Smoking

Down comforters, minibar, in-room safe, desk

Superior Twin (Hollywood twin) Non Smoking

  • 27 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Kyoto Style floor Standard Double Room, Non Smoking (8th floor)

Down comforters, minibar, in-room safe, desk

Kyoto Style floor Standard Double Room, Non Smoking (8th floor)

  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin (Hollywood Twin), Non Smoking

Down comforters, minibar, in-room safe, desk

Standard Twin (Hollywood Twin), Non Smoking

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Non Smoking

Down comforters, minibar, in-room safe, desk

Standard Double Room, Non Smoking

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive floor Small Double Room, Non Smoking (10th floor)

Executive floor Small Double Room, Non Smoking (10th floor)

Executive floor Small Double Room, Non Smoking (10th floor)

  • Sleeps 4
  • 1 Double Bed

View all photos for Executive floor Suite, Non Smoking (10th Floor, 79sqm)

Executive floor Suite, Non Smoking (10th Floor, 79sqm)

Executive floor Suite, Non Smoking (10th Floor, 79sqm)

  • 79 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Non Smoking

Down comforters, minibar, in-room safe, desk

Superior Twin Room, Non Smoking

  • Sleeps 6
  • 2 Twin Beds

View all photos for Premium Floor Suite Twin, Non Smoking

Premium Floor Suite Twin, Non Smoking

Premium Floor Suite Twin, Non Smoking

  • 75 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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About the area

Kyoto

Heart of Kyoto.Within a 10-minute walk of this Shimogyo Ward hotel, you'll find Kyoto Aquarium and Kyoto Tower. Kyoto Railway Museum and Kawaramachi Street are also within 2 miles (3 km).

What's nearby

  • Kyoto Tower - 9 min walk - 0.8 km
  • Kawaramachi Street - 14 min walk - 1.2 km
  • Nishiki Market - 4 min drive - 3.0 km
  • Nijō Castle - 4 min drive - 3.2 km
  • Kiyomizu Temple - 5 min drive - 3.6 km

Getting around

  • Kyoto Station - 6 min walk
  • Umekoji-Kyotonishi Station - 15 min walk
  • Kansai Intl. Airport (KIX) - 85 min drive

Restaurants

  • ‪Kurasu - ‬2 min walk
  • ‪Top of Kyoto - ‬1 min walk
  • ‪All Day Dining Kaza - ‬1 min walk
  • ‪COYOTE - ‬4 min walk
  • ‪伊晃庵 - ‬2 min walk

About this property

RIHGA Royal Hotel Kyoto

4-star hotel near Kyoto Aquarium
RIHGA Royal Hotel Kyoto offers its guests an indoor pool and a fitness center. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly RIHGA Royal Hotel Kyoto. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Kyoto hotel.

  • 1 building
  • 489 guestrooms or units
  • 14 levels
  • 6 dining venues
  • Meeting rooms
  • Built in 1969
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
RIHGA Royal Hotel Kyoto offers 489 air-conditioned accommodations with minibars and safes. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,200 per person
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3200 per person
  • Facilities fee: JPY 1100 per person, per day and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash.

Children 4-12 years old are allowed in the pool for a fee of JPY 540 per person, per stay and must be accompanied by an adult.

We should mention

  • Pool access available from 1:30 PM to 8:30 PM.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Rihga Royal
Hotel Rihga Royal Kyoto
Kyoto Hotel Rihga Royal
Kyoto Rihga Royal
Kyoto Rihga Royal Hotel
Rihga Royal
Rihga Royal Hotel
Rihga Royal Hotel Kyoto
Rihga Royal Kyoto
Rihga Royal Kyoto Hotel
RIHGA Royal Hotel Kyoto Hotel
RIHGA Royal Hotel Kyoto Kyoto
RIHGA Royal Hotel Kyoto Hotel Kyoto

RIHGA Royal Hotel Kyoto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1251 out of 2146 reviews
Rating 8 - Good. 582 out of 2146 reviews
Rating 6 - Okay. 224 out of 2146 reviews
Rating 4 - Poor. 52 out of 2146 reviews
Rating 2 - Terrible. 37 out of 2146 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

michael, AUSTIN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the pool/spa only opens @1:30pm and that you must pay separately(same for laundry) Other than that loved it
Stayed 4 nights in Dec 2024

10/10 Excellent

Israel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was better than expected.
Stayed 3 nights in Dec 2024

10/10 Excellent

chen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean big room that has space to put 2 opened suitcases. Very friendly staff. Nice view of Kyoto. Excelent location. Very convenient 5 min walk to Kyoto Station. 7 Eleven nearby. Shuttle bus every 20 min to Kyoto station- if you need to take suitcase with you that is great service. Lots of shops around. If you need souvenirs there are nice gift shops at Kyoto station. Don't go to Aeon shopping mall if you need souvenirs. Aeon mall has nice grocery store but not gift shops. There is ISetan department store at Kyoto station if you want to buy some clothing.
Stayed 3 nights in Dec 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Jansen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great! Our room was huge (two double beds) and the location was incredible. It’s a 6 minute walk to Kyoto station making it super convenient.
Stayed 6 nights in Dec 2024

6/10 Okay

Yuh Leong, Singapore

Travelled with family
Location of hotel is ok. About 450m walking distance to a big Aeon mall. Hotel offer free parking. Hotel has got sauna, but its only for gentleman and not for ladies and has to pay enterance fee despite we are staying, plus thw operating hour of the sauna and swimming pool open around 1.30pm and close around 8.30pm with last entry by 6.30pm. So those looking for a good dip in the evening after dinner should reconsider. (Beccause we are those looking forward for a good hot bath in evening after a long day walking around) Breakfast was nice with good variety.

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Rihga. The room was extremely spacious, the customer service was excellent, and the general hotel environment was very pleasant. Best accommodation we have stayed in so far on our trip to Japan. Very affordable for the quality.
Stayed 3 nights in Dec 2024

10/10 Excellent

Phuong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the hotel for 1 night only but found the location is good as it is close to shops and station. The hotel has a good vibe and cleanliness. Staffs are friendly and there’s also a free shuttle bus to make it more convenient if you have large and many luggages. Would highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

wendy

Travelled with family
Liked: Cleanliness
Great location but theatyle is dated The pillows are too soft
Stayed 5 nights in Dec 2024

10/10 Excellent

Yann Ling

Travelled with family
Good customer service at Righa Royal Hotel
I want to sincerely thank Mr. Sai for his outstanding service and dedication. Due to me an accidental booking error, our two rooms were booked on different floors. When I explained that my 73-year-old mother couldn’t stay alone, Mr. Sai personally stepped in to resolve the situation. Mr Sai handled the case with great care and understanding, ensuring that we were accommodated at the same floor which is Peak Period in Kyoto. His empathy, professionalism, and quick action turned a potential challenge into a stress-free experience for us. Thank you, Mr. Sai, for going the extra mile and showing such genuine concern. Your hard work is truly appreciated!
Stayed 6 nights in Dec 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, helpful and professional. The lobby and dining options has a nice touch to it. Room reservation was at a reasonable price too. Great dining options near the hotel if you fancy something else. All in all, would recommend this hotel. Would love to stay in this hotel again in the future for its location and service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Charlene

Stayed 3 nights in Nov 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 360 degree view of kyoto from the top floor restaurant is great
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
US Traveler
Hotel condition is not good, public area such as elevator, carpet and restaurant are quite dusty. Breakfast - one plate breakfast are disappointed and not tasty. Bedroom and bathroom lighting - too dark and can't adjust
Stayed 3 nights in Nov 2024

10/10 Excellent

Tsui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and good customer service. Convenient location and room is clean, new and quiet.
Stayed 4 nights in Dec 2024

10/10 Excellent

Vanna

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 3 nights in Nov 2024

10/10 Excellent

Yuemeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and comfortable room with temperature control.
Stayed 5 nights in Nov 2024

8/10 Good

Ka Wing Winnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel to stay
Stayed 3 nights in Nov 2024

6/10 Okay

Phuong

Travelled with family and small children
Disliked: Cleanliness
Good location and convenient with shuttle bus to the train station. The cleanliness needs to be improved, there was a pair of black socks at the entry of our room when we walked in.
Stayed 1 night in Nov 2024

8/10 Good

Shoko

Travelled with partner
Liked: Cleanliness, staff & service
シャトルバスの最終時間が早いのでせめてもう1時間遅いと助かります。
Stayed 1 night in Nov 2024

8/10 Good

Huajun, Edmonton

Stayed 2 nights in Nov 2024

10/10 Excellent

Florencia, Redlands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
There are better options for the price. Hotel doesn't cater to international tourists, feels like a convention centre or business hotel than for families/couples.
Stayed 2 nights in Nov 2024