Ratings based on 1,260 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 25, 2024 on Expedia
I arrived at 2 pm and checked in at 220 PM although they could’ve had the courtesy to check me in but they charged 1000 yen for just 40 minutes early check in. Anyway.
Comment from Hotel Management
Aug. 25, 2024 by Front Mochizuki, Hotel Management
Thank you very much for staying at APA Hotel Keisei Narita Ekimae.We are sorry that we could not meet your expectations regarding check-in.Our check-in time is from 3:00 p.m., and guests who wish to check in before 3:00 p.m. will be charged an additional early arrival fee.We would appreciate it if you could consider leaving your luggage at the front desk.Thank you very much for taking time out of your busy schedule to provide us with your valuable feedback.
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Aug. 23, 2024 by front Hiroki, Hotel Management
Thank you very much for staying at APA Hotel Keisei Narita Ekimae. We are very happy to hear that you enjoyed your stay. We will continue to work hard every day to become the hotel of choice for everyone. We look forward to welcoming you again next time you are in the Narita area.We look forward to seeing you again.front Hiroki
by A traveller
Front desk
Posted Aug. 17, 2024 on HotelsI received a message from the front desk only two and a half hours after checkin started claiming that if I don’t message them with my approximate checkin time they will cancel my reservation. I also reserved a non-smoking room. The first room I was given horribly smelled of smoke. I had to go back to get a different room.
Comment from Hotel Management
Aug. 18, 2024 by Reception Tsuchida, Hotel Management
Thank you for staying with us.The guests who don't tell us their approximate arrival time, or who are late from their arrival time over 2 hour without notice may be considered as No-Show.We sent the message "When will you arrive at our hotel?" 8 minutes before your check-in.You didn't let us know your arrival time in advance, so we didn't know when you would arrive here.By the way, we are sorry for feeling uncomfortable due to the smell in your previous room.
by A traveller
Posted Aug. 16, 2024 on Hotels
Comment from Hotel Management
Aug. 17, 2024 by Fukushima, Hotel Management
この度はアパホテル〈京成成田駅前〉にご宿泊を頂きまして誠にありがとうございます。お客様のお寛ぎ頂けたご様子がお伺いでき、大変嬉しく思います。これからも皆様に選ばれるホテルを目指し、日々精進して参ります。また成田周辺にお越しの際には、ぜひ当館へお立ち寄りくださいませ。お客様のまたのご来館を心よりお待ちしております。
by A traveller
Posted Aug. 12, 2024 on Expedia
Comment from Hotel Management
Aug. 13, 2024 by フロント 望月, Hotel Management
この度はアパホテル〈京成成田駅前〉にご宿泊頂きまして誠にありがとうございます。ご滞在中はごゆっくりとお寛ぎ頂けましたでしょうか。これからも皆様にご満足頂けますよう日々精進して参りますのでまた成田周辺にお越しの際は是非当館にお立ち寄りくださいませ。お客様のまたのご来館を心よりお待ちしております。
by A traveller
Posted Aug. 11, 2024 on Hotels
I love to stay here I love the cleanliness and the smell. Lol
Comment from Hotel Management
Aug. 12, 2024 by Sato, front, Hotel Management
Thank you for having stayed at APA hotel Keisei Narita Ekimae.I hope you had a good time here.The guest room are functional for eco-purpse.Thank you for your understanding.We look forward to seeing you again.
by A traveller from Starbuck
Posted Aug. 11, 2024 on Expedia
This property was excellent although the rooms are very small. Clean, central, and lots of food options.
Comment from Hotel Management
Aug. 12, 2024 by Sato, front, Hotel Management
Thank you for your staying at APA hotel Keisei Narita Ekimae.Our guest rooms are very functional for eco-purpose.Thank you for your understanding.We hope to see you again.
by A traveller
Posted Aug. 9, 2024 on Expedia
Breakfast and location
Comment from Hotel Management
Aug. 10, 2024 by Front Mochizuki, Hotel Management
Thank you very much for staying at APA Hotel〈Keisei Narita Ekimae〉.We are very happy to hear that you were satisfied with your stay.We will continue to strive to make our hotel a comfortable place to stay for everyone,so please stop by our hotel again when you are in the Narita area.We look forward to welcoming you again.
by A traveller from Torrance
Posted Aug. 8, 2024 on Expedia
Comment from Hotel Management
Aug. 10, 2024 by フロント 望月, Hotel Management
この度はアパホテル〈京成成田駅前〉にご宿泊頂きまして誠にありがとうございます。ご滞在中はごゆっくりとお寛ぎ頂けましたでしょうか。これからも皆様にご満足頂けるよう日々精進して参りますのでまた成田周辺にお越しの際は是非当館にお立ち寄りくださいませ。お客様のまたのご来館を心よりお待ちしております。
by A traveller
Posted Aug. 7, 2024 on Expedia
Two train stations within 5 minute walk. Escalator and elevator to assist those unable to walk up steps.
The bed mattress very comfortable.
Only comment on daily Buffet Breakfasts is that the only fruit available was sliced oranges.
Comment from Hotel Management
Aug. 8, 2024 by Front Mochizuki, Hotel Management
Thank you very much for staying at APA Hotel〈Keisei Narita Ekimae〉.We are very happy to hear that you were satisfied with your stay.We will continue to strive to make our hotel a comfortable place to stay for everyone,so please stop by our hotel again when you are in the Narita area.We look forward to welcoming you again.
