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Best Western InnSuites Phoenix Hotel & Suites

2.5 star property
Hotel perfectly located for exploring Camelback East

Choose dates to view prices

Photo gallery for Best Western InnSuites Phoenix Hotel & Suites

Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Exterior
Outdoor pool
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
1615 E Northern Ave, Phoenix, AZ, 85020
  • Arizona Biltmore Resort - Links Course
    ‪6 min drive‬
  • Biltmore Fashion Park
    ‪7 min drive‬
  • Arizona Biltmore Country Club
    ‪7 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Double Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Junior Suite, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Studio, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Junior Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Studio, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Studio, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Phoenix

Camelback East stay.Your stay at this Camelback East hotel places you within 3 miles (5 km) of Phoenix Mountains Preserve and North Mountain Park. Wrigley Mansion and Piestewa Peak are also within 3 miles (5 km).

What's nearby

  • Phoenix Mountains Preserve - 6 min drive - 6.0 km
  • Arizona Biltmore Resort - Links Course - 6 min drive - 6.2 km
  • Biltmore Fashion Park - 7 min drive - 6.7 km
  • Arizona Biltmore Country Club - 7 min drive - 6.2 km
  • Grand Canyon University - 12 min drive - 11.9 km

Getting around

  • 19th Avenue/ Dunlap Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Aunt Chiladas Squaw Peak - ‬16 min walk
  • ‪Luci's at the Orchard - ‬3 min drive
  • ‪Zoyo Neighborhood Yogurt - ‬3 min drive

About this property

Best Western InnSuites Phoenix Hotel & Suites

Hotel perfectly located for exploring Camelback East
Best Western InnSuites Phoenix Hotel & Suites offers its guests an outdoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Free breakfast is served daily. A vending machine, multilingual staff, and concierge services are also featured at Best Western InnSuites Phoenix Hotel & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Phoenix hotel.

  • 120 guestrooms or units
  • 2 levels
  • Full breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Car service
  • Concierge
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
Best Western InnSuites Phoenix Hotel & Suites offers 120 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature pillowtop mattresses. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Phoenix hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Flat-screen televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenity

Best Western North Phoenix Hotel

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,010 reviews
The price is CA $118
CA $132 total
includes taxes & fees
May 25 - May 26
Best Western North Phoenix Hotel

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Early check-in is allowed based on room availability.

Access methods

Staffed front desk

Pets

  • Pets: USD 33.77 per accommodation, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 33.77 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

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Best Western InnSuites Phoenix Hotel & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 457 out of 1007 reviews
Rating 8 - Good. 273 out of 1007 reviews
Rating 6 - Okay. 157 out of 1007 reviews
Rating 4 - Poor. 72 out of 1007 reviews
Rating 2 - Terrible. 48 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Older property with poor maintenance. Staff were hard to understand and unwelcoming. Staff were talking so loud during breakfast that you could not hear the news on the television.
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HIDDEN GEM

Great location; great room rate. I wish I had discovered this hotel several years ago. Can't wait to stay here again!
Stayed 4 nights in Feb 2025

4/10 Poor

Kurt

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was facing the busy road. Road traffic was very noisy and annoying. After arriving, we asked for an extra blanket and they told us that the housekeeping staff wasn’t working and that they didn’t have any blankets available. Pool looked like it hadn’t been cleaned recently. Plastic bottle on bottom of the pool.
Stayed 2 nights in Feb 2025

6/10 Okay

Shan-Delle

Liked: Staff & service
Reservation was queen beds. The beds were small like full side No elevator to second floor Trash cans over flowing

2/10 Terrible

Montrell

Stayed 1 night in Feb 2025

8/10 Good

Karin

Travelled with partner
Liked: Amenities, property conditions & facilities
Hot breakfast buffet breakfast which was fine, enough variety that no one should go hungry. Rooms are small but comfortable. You can hear all the passer by conversations easily and if the neighbor lets the door slam your windows rattle. Generally a fine facility but perhaps a little pricey for quality. Easy drive to airport.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything. Pleasant staff and friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Peter, Keswick

Stayed 1 night in Feb 2025

6/10 Okay

DOROTHY, CARLISLE

Liked: Staff & service
Stayed 10 nights in Nov 2024

10/10 Excellent

Gjergj

Stayed 1 night in Feb 2025

8/10 Good

Sharon, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was suitable for our one night stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Juan Pablo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Raechele

Travelled with partner
Disliked: Property conditions & facilities
The first room see like smoke. The one they moved us to was fine. The bath tub was peeling so I only took a shower. The inside of the room looked decent but the outside of the hotel looks old.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Ben

Liked: Cleanliness, staff & service, amenities
Overall fit the needs for what I was looking for. Needs some general maintenance e.g faucet sink needs to be screwed in as it was loose and there were some general signs of maintenance needed.
Stayed 1 night in Jan 2025

6/10 Okay

Elaine

Liked: Cleanliness
Property was average.
Stayed 4 nights in Jan 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent.

It's was a acceptable place to stay the only complaints were light black colored substances along caulking sink about to fall off the wall and the bed has been well used as there was a noticeable indentation where people lay it was not uncomfortable but borderline. Nice selection of pillows but I bring my own some soft some harder so that's good. The hot tub was warm. The handicap room was very accommodating with a shower chair roll in shower and toilet handle things. Breakfast was also decent eggs were a little mah typical hotel bf. The bacon was better than usual not crispy but not inedible like I've had at other motels. I frequent hotels monthly and usually don't give feedback so this is a little bit better than others.
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great staff !
Stayed 4 nights in Jan 2025

10/10 Excellent

Rona

Travelled with partner
Close to highway and places to eat. Helpful staff!
Stayed 1 night in Feb 2025

6/10 Okay

Loni

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, definitely some little things like the water faucet handle wiggled a bit when turning on and off the water and the door seemed hard to close but otherwise great for the price/location.
Stayed 1 night in Jan 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay. Great selection for breakfast.
Stayed 5 nights in Jan 2025

10/10 Excellent

SarahAnne

Stayed 1 night in Jan 2025

8/10 Good

William, Farmington

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, clean and large for one person. Got noisy one night, several young people hanging around outside making noise and banging on doors, otherwise not bad.
Stayed 2 nights in Jan 2025