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Hyatt Regency Phoenix

4.0 star property
Eco-certified hotel near Phoenix Convention Center

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Photo gallery for Hyatt Regency Phoenix

2 restaurants, breakfast, lunch, dinner served; American cuisine
Presidential Room, 1 Bedroom
Terrace/patio
Exterior
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
122 N 2nd St, Phoenix, AZ, 85004
  • Phoenix Convention Center
    ‪1 min walk‬
  • Footprint Center
    ‪7 min walk‬
  • Chase Field
    ‪9 min walk‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

View from room

Room, 2 Queen Beds, Accessible, Bathtub

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

Room, 2 Queen Beds, Balcony

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

View from room

Room, 2 Queen Beds, Accessible (Shower)

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Shower)

  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

  • City view
  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Guest Room, Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 2 Queen Beds

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

View from room

Room, 2 Queen Beds, City View

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Room, 1 Bedroom

View from room

Presidential Room, 1 Bedroom

  • City view
  • 139 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

  • City view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Parlor)

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (High Floor)

View from room

Executive Suite, 1 King Bed (High Floor)

  • City view
  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Guest Room, Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Guest Room, Room, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom (General Manager)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Sedona)

Suite (Sedona)

Suite (Sedona)

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite

Premium bedding, in-room safe, desk, laptop workspace

Suite

  • City view
  • 172 sq m
  • Sleeps 6
  • 1 Twin Bed

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About the area

Phoenix

Heart of Phoenix.With a stay at this Downtown Phoenix hotel, you'll be steps from Herberger Theater Center and Phoenix Symphony Hall. Phoenix Convention Center and Arizona State University - Downtown Phoenix are also within half a mile (1 km).

What's nearby

  • Phoenix Convention Center - 1 min walk - 0.1 km
  • Arizona State University - Downtown Phoenix - 3 min walk - 0.3 km
  • Footprint Center - 7 min walk - 0.6 km
  • Chase Field - 9 min walk - 0.8 km
  • Arizona Center - 9 min walk - 0.8 km

Getting around

  • 3rd Street - Washington Station - 4 min walk
  • Phoenix Sky Harbor Intl. Airport (PHX) - 16 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cornish Pasty Co. - ‬3 min walk
  • ‪Potbelly Sandwich Shop - ‬8 min walk
  • ‪The Whining Pig - ‬3 min walk

About this property

Hyatt Regency Phoenix

Eco-certified hotel near Phoenix Convention Center
Hyatt Regency Phoenix offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 43 square feet (4 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Hyatt Regency Phoenix. For a fee, parking is available.

This Phoenix hotel is smoke free.

  • 693 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Meeting rooms
  • 43 sq ft of conference space
  • 4 sq m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hyatt Regency Phoenix offers 693 accommodations with iPod docking stations and safes. Beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Similar properties

Exterior

Hyatt Place Phoenix / Downtown

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 2,337 reviews
The price is CA $175
CA $196 total
includes taxes & fees
Apr 20 - Apr 21
Hyatt Place Phoenix / Downtown

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 15.95 per night)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 33 per day; includes in/out privileges)
  • Covered valet parking on site (USD 43 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 12 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 25 per person
  • Fee for in-room wired internet: USD 15.95 per night (rates may vary)
  • Covered self parking fee: USD 33 per day (in/out privileges)
  • Covered valet parking fee: USD 43 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Phoenix
Hyatt Phoenix Regency
Hyatt Regency Hotel Phoenix
Hyatt Regency Phoenix
Phoenix Hyatt
Phoenix Hyatt Regency
Phoenix Regency
Phoenix Regency Hyatt
Regency Hyatt Phoenix
Regency Phoenix
Hyatt Regency Phoenix Hotel Phoenix
Hyatt Regency Phoenix Hotel
Hyatt Regency
Hyatt Regency Phoenix Hotel
Hyatt Regency Phoenix Phoenix
Hyatt Regency Phoenix Hotel Phoenix

Hyatt Regency Phoenix Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1187 out of 1706 reviews
Rating 8 - Good. 276 out of 1706 reviews
Rating 6 - Okay. 130 out of 1706 reviews
Rating 4 - Poor. 55 out of 1706 reviews
Rating 2 - Terrible. 58 out of 1706 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property
Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property
Stayed 1 night in Mar 2025

10/10 Excellent

Chiffon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very huge hotel. Restaurant in hotel was good and gift available . Walkable to down town restaurants and centers. The hotel was clean.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Alton

Stayed 1 night in Dec 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

I-Ting

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is big. It's in the downtown Pheonix next the Symphony Hall and Convention center.
Stayed 2 nights in Dec 2024

6/10 Okay

Seher

Liked: Amenities
Not my favorite
Stayed 2 nights in Sep 2024

8/10 Good

Evgeniia

Travelled with group
The staff at front desk is not offering the whole amenities within the hotel. The lady at the front desk was asked where we could have a nice dinner, and for some reason she did not say anything about the revolving restaurant on 24th floor. We found it ourselves.
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean inside and out. Staff was very pleasant as well. Will definitely stay there again.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel Needs Help in Phoenix
The hotel itself is very nice. Very clean. They are dramatically understaffed and therefore it is impossible to expect any service, let alone service detail here. From the fact that I had to wait forever to check in to the fact that I could never get an operator on the phone from my room, things like this is why you stay at an upscale hotel instead of a budget minded property. To be quite frank, this hotel is a great structure that disappointed on every level. Oh, and there's very little courtesy offered, either. I asked for some extra washcloths, for some people coming over for lunch. After waiting an hour, they brought me one. Come on.
Stayed 1 night in Jan 2025

10/10 Excellent

Esperanza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here and will most definitely be back! The rooms were beautiful and clean, very friendly staff willing to answer all questions and tend to your needs. Highly recommended.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed relaxing by the pool and hot tub! Great food options all around!
Stayed 5 nights in Dec 2024

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

scott, Boise

Stayed 1 night in Dec 2024

10/10 Excellent

Luke

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay. Friendly staff and lots to do. Definitely recommend and worth it.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Clean & comfy on the 20th floor 👍. Only 👎 no microwave in room you have to use one by the hall.
Stayed 2 nights in Jan 2025

6/10 Okay

Herbert

Stayed 1 night in Dec 2024

8/10 Good

VISHAL

Liked: Cleanliness, staff & service
We had a good time at this property. We particularly want to call out Roxanne at the breakfast location, who was very helpful and gave us some great suggestions for our time in Phoenix.
Stayed 2 nights in Jan 2025

10/10 Excellent

andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay !!!! The hotel is perfectly located and has all the amenities !!! Staff was super friendly and the beds just another level of comfort 😍
Stayed 3 nights in Dec 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Dec 2024

8/10 Good

Raymond, Briarcliff manor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. The hot tub was great.
Stayed 3 nights in Dec 2024

6/10 Okay

Ke

Travelled with family
Disliked: Amenities, property conditions & facilities
The facility is pretty old, the room feels empty lack of furnitures. The front desk is not very warm, expensive parking.
Stayed 1 night in Dec 2024