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Hilton Phoenix Tapatio Cliffs Resort

4.0 star property
Family-friendly Mediterranean resort with 7 outdoor pools

Choose dates to view prices

Photo gallery for Hilton Phoenix Tapatio Cliffs Resort

Exterior
3 restaurants, breakfast served
Exterior
7 outdoor pools, cabanas (surcharge), pool umbrellas
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub

Explore the area

Map
11111 N 7th St, Phoenix, AZ, 85020
  • Lookout Mountain Golf Club
    ‪3 min walk‬
  • Grand Canyon University
    ‪15 min drive‬
  • Kierland Commons
    ‪17 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Minibar

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mountain View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 2 Queen Beds, Mountain View

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Falls Location)

Suite, 2 Queen Beds (Falls Location) | Exterior

Suite, 2 Queen Beds (Falls Location)

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

Room, 1 King Bed, Mountain View

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Ambassador)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom (Ambassador)

  • 82 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Allergy Friendly

Minibar

Suite, 2 Queen Beds, Allergy Friendly

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Allergy Friendly

Minibar

Suite, 1 King Bed, Allergy Friendly

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Exterior

Suite, 1 King Bed

  • 50.0 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Exterior

Suite, 2 Queen Beds

  • 52.0 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Poolside

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 82 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Falls Location)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Falls Location)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Signature Room, 1 King Bed, Accessible, Bathtub

Signature Room, 1 King Bed, Accessible, Bathtub

Signature Room, 1 King Bed, Accessible, Bathtub

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing) | Living area

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Poolside

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Poolside

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Grand Suite, 2 Bedrooms

Grand Suite, 2 Bedrooms | Living area

Grand Suite, 2 Bedrooms

  • 214 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Signature Suite, 1 King Bed

  • 111 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds

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About the area

Phoenix

North Mountain stay.A stay at this North Mountain resort places you within 9 miles (15 km) of Grand Canyon University and 12 miles (20 km) of Phoenix Art Museum. Children's Museum of Phoenix and Arizona Science Center are within 12 miles (20 km).
View more Resorts in PhoenixOpens in a new window

What's nearby

  • Lookout Mountain Golf Club - 3 min walk - 0.3 km
  • North Mountain Park - 18 min walk - 1.5 km
  • Castles N' Coasters - 9 min drive - 9.0 km
  • Grand Canyon University - 15 min drive - 14.9 km
  • Kierland Commons - 17 min drive - 17.4 km

Getting around

  • 19th Avenue/ Dunlap Station - 7 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 22 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Carolina's Mexican Food North - ‬4 min drive
  • ‪Burger King - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive
  • ‪Scramble - ‬2 min drive

About this property

Hilton Phoenix Tapatio Cliffs Resort

Family-friendly Mediterranean resort with 7 outdoor pools
As a guest of Hilton Phoenix Tapatio Cliffs Resort, you'll find a full-service spa, a golf course, and a complimentary water park. 7 outdoor swimming pools and 7 hot tubs are also on site. There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is available in public spaces for a fee.

A 24-hour business center, 36 meeting rooms, and limo/town car service are available. Event space at this resort measures 16000 square feet (1486 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and spa services are also featured at the family-friendly Hilton Phoenix Tapatio Cliffs Resort. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Mediterranean Phoenix resort.

  • 584 guestrooms or units
  • 6 levels
  • 28 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 16000 sq ft of conference space
  • 1486 sq m of conference space
  • Built in 1982
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Hilton Phoenix Tapatio Cliffs Resort offers 584 air-conditioned accommodations with laptop-compatible safes and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 65-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Tocaloma Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision.

Languages

English, Russian, Spanish

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Property amenities

Family friendly

  • 7 outdoor pools
  • Free water park access
  • Grocery/convenience store
  • In-room crib
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate bedroom
  • Waterslide

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 11.95)

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • On-the-go breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • 18-hole golf course
  • 24-hour gym
  • 7 hot tubs
  • 7 outdoor pools
  • Basketball
  • Free water park
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Outdoor tennis court
  • Pro golf shop
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 65-inch LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 23 to October 10:
  • Golf course

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per night
  • Resort fee: USD 43.90 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 9 to 20 per person
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 11.95 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property requires a cash deposit for any bookings where payment for the stay will be made in cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Cliffs Tapatio Resort
Hilton Pointe Tapatio Cliffs Resort
Hilton Tapatio
Pointe Hilton Resort
Pointe Hilton Tapatio Cliffs Resort
Pointe Hilton Tapatio Cliffs Resort Phoenix
Pointe Tapatio Cliffs
Pointe Tapatio Cliffs Resort
Tapatio Cliffs Hilton
Tapatio Hilton
Pointe Hilton Tapatio Cliffs Hotel Phoenix
Pointe Hilton Tapatio Cliffs Phoenix
Pointe Hilton Tapatio Cliffs
Hilton Phoenix
Phoenix Hilton
Hilton Phoenix Tapatio Cliffs
Pointe Hilton Tapatio Cliffs Resort
Hilton Phoenix Tapatio Cliffs Resort Resort
Hilton Phoenix Tapatio Cliffs Resort Phoenix

Hilton Phoenix Tapatio Cliffs Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 901 out of 1734 reviews
Rating 8 - Good. 373 out of 1734 reviews
Rating 6 - Okay. 215 out of 1734 reviews
Rating 4 - Poor. 129 out of 1734 reviews
Rating 2 - Terrible. 116 out of 1734 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and well maintained. Exceeded ouy expectation.
Stayed 3 nights in Jan 2025

10/10 Excellent

MICHELLE ada, CENTER CITY

Stayed 3 nights in Jan 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service
Stayed 14 nights in Dec 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
I didnt care for the housekeeping standing outside the room for 2 hours before checkout waiting for us to leave
Stayed 4 nights in Dec 2024

2/10 Terrible

Maria Wasquelly

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
the place is not well maintained and the room is dirty, could not even walk barefoot on the carpet, seems like it was never vacuumed after all
Stayed 1 night in Dec 2024

10/10 Excellent

Helmon Josue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always willing to make the stay even better than already is, the staff is super friendly and will do their best to help you and make the staying fun and enjoyable!
Stayed 3 nights in Dec 2024

10/10 Excellent

Anthony J

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking at the Hilton turned into a blessing in disguise. Loves every minute spent here and enjoyed all the amenities they had to offer. Would absolutely love to return here soon.
Stayed 3 nights in Dec 2024

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 2 nights in Dec 2024

8/10 Good

pennilyn

Travelled with family
Liked: Cleanliness, room comfort
Tub was slowly draini g in our room. No one followed up intil the next day.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Amenities, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine, Superior

Travelled with partner
Liked: Cleanliness, amenities
My stay vacation
Stayed 1 night in Dec 2024

10/10 Excellent

Rachnaben

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT VIEW
Stayed 5 nights in Dec 2024

6/10 Okay

Ina Anatolievna

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

6/10 Okay

miguel

Travelled with family
Liked: Staff & service
Parking spaces limited. Way too many hillsides to walk up to rooms.
Stayed 2 nights in Dec 2024

8/10 Good

Souzan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The rooms are quite spacious but feel a bit outdated. If you have a car and your room is on the hillside, finding a parking spot after 6 PM can be challenging.
Stayed 4 nights in Dec 2024

10/10 Excellent

Liliana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Prashant

Stayed 3 nights in Dec 2024

10/10 Excellent

Parker

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Amazing place! Don’t see why people find reasons to not enjoy it FRONT DESK ROBBIE DESERVES AS MANY RAISES AS HE CAN GET! He was amazing.
Stayed 12 nights in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Jorge Adrian, woodburn

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Xavier

Stayed 3 nights in Dec 2024

10/10 Excellent

Efia Mentuhotep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from my room balcony. Hiking trail nearby. Friendly and helpful staff.
Stayed 3 nights in Dec 2024

6/10 Okay

Donny

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Eat elsewhere. Room service “covid protocols” AKA price gouging (full price meals and ZERO service) in full effect. Ordered 2 steaks via room service, a total of $148, after tip, taxes, fees ($48 per steak), and they were served in a Togo box with plastic knives and forks. I called RS for real china and cutlery and they said they couldn’t. I pushed back and was told there was nothing they could do…keep in mind we ordered pizza two days earlier and it was delivered on plates. After going to the front desk for resolution, they comp’d the food (Thanks, Freddie), 15mins of time wasted, I get back to a cold meal…and plates! Absurd!!! Spend your food budget elsewhere…
Stayed 4 nights in Dec 2024

8/10 Good

Sydne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the first vacation with my family that I’ve been able to have in years. Other than not really being able to get ahold of transportation services when needed, the stay was amazing. The rooms are slightly outdated, and may need minor touch ups to match the energy of the resort itself (they’re just a bit stained and worn in some places) but overall, it was a much needed escape. The minor details didn’t take away enough for my family and myself to not enjoy ourselves. Would definitely recommend to friends and family and would stay again if I got the opportunity. Although I might spring for better views/ nicer rooms, to avoid some of the problem areas we had this time
Stayed 3 nights in Dec 2024

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't care much for the parking situation but we were only staying for a night. We would have loved to have spent more time. The T.V. in the bedroom was off air but it was later in the evening so we opted not to bother anyone, but they should make sure that all rooms are set to go. It's a lovely property and the staff was wonderful.
Stayed 1 night in Dec 2024