Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Arena Gorda Beach

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Photo gallery for Hotel Riu Palace Macao - Adults Only - All Inclusive

Aerial view
Lobby sitting area
Lobby sitting area
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Playa Arena Gorda, Punta Cana, La Altagracia, 23000
  • Splash Water Park
    ‪2 min walk‬
  • Arena Gorda Beach
    ‪6 min walk‬
  • Punta Blanca Golf Course
    ‪5 min drive‬
  • Punta Cana (PUJ-Punta Cana Intl.)
    ‪29 min drive‬

Room options

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed

Junior Suite, Sea View (Deluxe, Elite Club, L)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | C)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe, B2C-US)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, B2C-US)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (C)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, B2C-US)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (B2C-US)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe Elite Club | C)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (C)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior | C)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (L)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe | B2C-CA)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | B2C-CA)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim Up Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | B2C-CA)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Deluxe, Elite Club, E)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (Deluxe Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe, U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Swim-Up | Deluxe Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite (B2C-CA)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, U)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

  • 30 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Double Room (Swim-up, Deluxe Elite Club, L)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Deluxe Elite Club, E)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe, L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club | C)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-Up | Deluxe Elite Club | C)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite (Superior, L)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Swim-up, Deluxe Elite Club, U)

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (Superior, E)

  • 31 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (Deluxe Elite Club, L)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe Elite Club, U)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite (U)

  • 52 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (Swim-up Deluxe Elite Club, U)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (Deluxe Elite Club, U)

  • 40 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Sea View (Swim-up, Deluxe, Elite Club, L)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Punta Cana

On the beach.You'll be steps from Splash Water Park and within a 10-minute walk of Arena Gorda Beach with a stay at this Bávaro property. Punta Blanca Golf Course and Iberostar Golf Course are also within 2 miles (3 km).

What's nearby

  • Arena Gorda Beach - 6 min walk
  • Iberostar Golf Course - 5 min drive
  • Punta Blanca Golf Course - 5 min drive
  • Cana Bay Golf Club - 7 min drive
  • Cortecito Beach - 17 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 29 min drive

Restaurants

  • ‪Restaurante Colonial - ‬8 min walk
  • ‪Lobby Bar Fantasia - ‬19 min walk
  • ‪restaurante la isabela - ‬12 min walk
  • ‪Larimar Restaurante Buffet - ‬19 min walk
  • ‪Pool Bar - ‬10 min walk

About this property

Hotel Riu Palace Macao - Adults Only - All Inclusive

4.5-star beachfront property near Arena Gorda Beach
Some rates at Hotel Riu Palace Macao - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Macao - Adults Only - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces.

A nightclub, a hot tub, and a fitness center are also featured at the luxury Hotel Riu Palace Macao - Adults Only - All Inclusive. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Hotel Riu Palace Macao - Adults Only - All Inclusive was completed in September 2023.

Smoking is allowed in designated areas at this 4.5-star Punta Cana property.

  • 1 building
  • 476 guestrooms or units
  • 4 levels
  • 6 dining venues
  • 7 bars or lounges
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Swim-up bar
Hotel Riu Palace Macao - Adults Only - All Inclusive offers 476 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. This Punta Cana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Renova Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 6 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Access to nearby outdoor pool
  • Fitness classes
  • Beach volleyball
  • Fitness center
  • Free water park access
  • Full-service spa
  • Kayaking
  • Nightclub
  • Scuba diving
  • Shopping
  • Snorkeling
  • Hot tub
  • Tennis
  • Volleyball
  • Windsurfing

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Electrical adapters/chargers
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Macao - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Macao All Inclusive
Macao Palace
Macao Riu
Macao Riu Palace
Palace Macao
Palace Macao Riu
Riu Palace Macao
Riu Palace Macao All Inclusive
Riu Palace Macao All Inclusive Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Adults All Inclusive Punta Cana
Riu Palace Macao Adults All Inclusive
Riu Palace Macao Adults Punta Cana
Riu Palace Macao Adults
Riu Palace Macao Adults All Inclusive All-inclusive property
Riu Palace Macao Inclusive
Riu Macao Inclusive Inclusive
Riu Palace Macao Adults Only All Inclusive
Riu Palace Macao – Adults Only All Inclusive
Hotel Riu Palace Macao - Adults Only - All Inclusive Punta Cana

Hotel Riu Palace Macao - Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 497 out of 1006 reviews
Rating 8 - Good. 270 out of 1006 reviews
Rating 6 - Okay. 113 out of 1006 reviews
Rating 4 - Poor. 62 out of 1006 reviews
Rating 2 - Terrible. 64 out of 1006 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pro: This is a nice size resort and not too big, just what we were looking for. Cons: 1. our balcony had pigeons nesting in the roof rafters, lots of noise and feathers everywhere every day so could not use the balcony. Our room was on 4th floor room, North wing. Cons 2: There was not any Canadian whiskey at any of the bars. ie. Canadian Club even though I did see it listed on a bar menu. It would be nice to offer this to the Canadian guests! Thanks, Bill.
Stayed 7 nights in Jan 2025

10/10 Excellent

Tunde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful with lots of options for relaxation and entertainment. The food was super good - tons of variety and always very fresh. Attentive service.

6/10 Okay

Janise

Stayed 4 nights in Nov 2024

10/10 Excellent

Kristin

Stayed 5 nights in Oct 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Property was very nice from lobby entrance to the pool and beach. My room 1026 was ok it needed up keeping the paint on the door was peeling the overhead shower was leaking water from pipe over the glass shower door so couldn’t use it, but that still did not prevent the floors from getting wet because the glass shower door allowed water to leak from the bottom. Also the room would get a bad smell from the AC vent unit that I think was coming from the outside bathroom below my room if the vents were connected. Room services food selection could have been better or at least give the option to get Elite room service even if you had to pay for that option to order. Overall everything else was nice the restaurants nice and the staff were really friendly.
Stayed 9 nights in Oct 2024

10/10 Excellent

Saul Eduardo

Stayed 10 nights in Oct 2024

10/10 Excellent

Sylas Konnor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere! Makes you feel like family! Lots to do
Stayed 8 nights in Nov 2024

10/10 Excellent

Kefrén

Stayed 3 nights in Oct 2024

10/10 Excellent

Lindsay

Stayed 3 nights in Nov 2024

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Benji

Liked: Staff & service, property conditions & facilities
Can’t complain excellent resort
Stayed 4 nights in Oct 2024

4/10 Poor

Shanesha

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Let’s start off by talking about the rooms. The rooms have a wet smell/ mold smell. When we would leave the room and come back our clothes felt damp. When we got there no one show us to our room (which we change 2 time but like at 4 in total due to the smell). The staff at the front desk is rude and does not have good customer service. At times it came off has racist. To be honest this is the worst hotel I have been to which makes me never want to come back to this country. The only thing they have going for them is the party’s.
Stayed 4 nights in Oct 2024

10/10 Excellent

Mateus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 8 nights in Oct 2024

8/10 Good

Prestige

Liked: Cleanliness, staff & service, property conditions & facilities
The property was good. The steakhouse was the best restaurant.
Stayed 3 nights in Oct 2024

8/10 Good

Robert, Lafayette

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The specific restaurants are less to be desired at all. The buffet restaurant always had different selections of food that were delicious especially the seafood night n prime rib The staff was excellent especially in throwing a surprise bday party for my sister. They went all out. It is wise to tip well for this. which the greatly appreciate n need
Stayed 7 nights in Oct 2024

10/10 Excellent

Cleve

Liked: Cleanliness, amenities
Everything was excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Hoi Man

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They decorated the room and prepared a cake for a birthday occasion without having to request for one.
Stayed 3 nights in Oct 2024

8/10 Good

Kimberly Brooks

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to the Elite Club and it was well worth it. Had our own private sun lounge area that was nice and quiet.
Stayed 5 nights in Sep 2024

8/10 Good

Jasmine

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

Douglas Steve

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful lay out and rooms plus beach, just poor service and poor quality of food
Stayed 4 nights in Oct 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything!
Stayed 6 nights in Oct 2024

10/10 Excellent

Leonardo, aventura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST VACATION EVER, THIS HOTEL IS PARADAISE
Stayed 6 nights in Oct 2024

10/10 Excellent

Nona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Rickey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary Trip
This was a great anniversary trip for us.
Stayed 3 nights in Aug 2024

10/10 Excellent

Glevis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The discoteca was so hot
Stayed 5 nights in Oct 2024