ibis Southampton Centre

3.0 star property
Hotel near Southampton Cruise Terminal in Southampton

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Photo gallery for ibis Southampton Centre

Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Reception
Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
9 West Quay Road, Southampton, England, SO15 1RA
  • Mayflower Theatre
    ‪10 min walk‬
  • WestQuay Shopping Centre
    ‪12 min walk‬
  • Southampton Cruise Terminal
    ‪13 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

Standard Room with 1 Double Bed - Harbour view

  • Harbor view
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Single Beds

  • 13.5 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Single Beds, Harbour View

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Southampton

Southampton City Centre stay.Within a 15-minute walk of this Southampton City Centre hotel, you'll find Southampton Cruise Terminal and WestQuay Shopping Centre. Grosvenor Casino and Leisure World are also within half a mile (1 km).

What's nearby

  • Mayflower Theatre - 10 min walk - 0.9 km
  • Mayflower Park - 11 min walk - 1.0 km
  • WestQuay Shopping Centre - 12 min walk - 1.0 km
  • Southampton Cruise Terminal - 13 min walk - 1.1 km
  • St. Mary's Stadium - 4 min drive - 2.8 km

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪John Lewis & Partners - ‬12 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪Bill's - ‬3 min walk

About this property

ibis Southampton Centre

Hotel near Southampton Cruise Terminal in Southampton
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Southampton hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 12 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Air conditioning is not provided
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Air conditioning is not provided.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 418 out of 1006 reviews
Rating 8 - Good. 306 out of 1006 reviews
Rating 6 - Okay. 175 out of 1006 reviews
Rating 4 - Poor. 66 out of 1006 reviews
Rating 2 - Terrible. 41 out of 1006 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rhona

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and price Felt clean and safe and ataff very helpful
Stayed 1 night in Jan 2025

8/10 Good

Ulrik

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely employees, friendly and helpful and eager to help make your stay as good as possible. Breakfast was also a treat, make sure you partake in it.
Stayed 2 nights in Jan 2025

10/10 Excellent

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and services will certainly stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Graeme, Kirkintilloch

Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Liked: Property conditions & facilities
Check in staff very kind and efficient.
Stayed 1 night in Jan 2025

8/10 Good

Stephen

Stayed 1 night in Jan 2025

4/10 Poor

Elena

Travelled with group
Disliked: Staff & service
Room was small but clean enough, no lock on the bathroom door. However we saw a few rats just outside the building after parking (which was £10 a day…) Check in was easy however our room number (me and my friend, both women in our early 20s) was said out loud to a busy lobby which made us feel a little unsettled. We got back to the hotel late at night and had to again say our room number out loud to be let in. Instead of this, a staff member said “What there’s four of you in one room?” as our friends had walked us back and did not open the door (in -2 degree weather lol) until I explained this. Other Ibis hotels I’ve stayed in have been a lot better however :)
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Stayed 1 night in Dec 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, helpful staff. Clean . Great bar. Would stay again .
Stayed 1 night in Jan 2025

10/10 Excellent

SUK KUEN EVA

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Suzanne

Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Stayed 1 night in Nov 2024

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could do with some vending machines!!
Stayed 1 night in Dec 2024

8/10 Good

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
All good
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and reasonably priced
Clean room, decent sized. Bar and restaurant are both small and without character - functional but not comfortable or stylish. Easy to park the car (albeit for a £10 charge) and close to the main road and shopping area.
Stayed 1 night in Dec 2024

6/10 Okay

Theresa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overnight stay before Cruise
The room was very basic even though we chose the higher standard hotel. We struggled to bring our cases in as bathroom door open and no room to manoeuvre. Only three teabags and four milk in room . We were both quite cold in the night . The positives was a comfortable mattress and a very quite room. The breakfast was good and staff very obliging.
Stayed 1 night in Nov 2024

8/10 Good

JUDY

Travelled with group
Liked: Cleanliness, staff & service
Only negative was no USB port and room was warm. Loved everything else and would stay again.
Stayed 1 night in Dec 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with comfortable bed. Can see cruiseport from hotel room window.
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Peter

Disliked: Property conditions & facilities, room comfort
Building work taking place not informed in advance very loud drilling and banging from 9am management not interested should have been told in advance and not put in a room next door being renovated very unhappy
Stayed 1 night in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Liked: Cleanliness
Check in very slow. Queues to the door. Breakfast only ok. Hot items looked like they had been sitting there. Had to ask for tomatoes to be cooked. Fresh Coffee machine did not work. Had to make do with instant and hot water in a flask! Just about ok for one night. Would not stay here again.
Stayed 1 night in Dec 2024

6/10 Okay

Karen, Columbus

Travelled with partner
A decent place for night before a cruise. Cruiseport, city walls, and shopping within walking distance.
Stayed 1 night in Dec 2024

6/10 Okay

Monique, Langley

Toilet needed fixing twice due to flapper not holding water in the tank. Price double from everyday due to cruise ship in town next morning. Sure wasn’t worth what we paid.
Stayed 1 night in Nov 2024