ibis Southampton Centre

3.0 star property
Hotel near Southampton Cruise Terminal in Southampton

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Southampton Centre

Exterior
Reception
Twin Room, 2 Single Beds
Bar (on property)
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Parking available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
9 West Quay Road, Southampton, England, SO15 1RA
  • Leisure World
    5 min walk
  • Mayflower Theatre
    10 min walk
  • Old City Walls
    10 min walk
  • Southampton (SOU)
    9 min drive

Room options

Twin Room, 2 Single Beds

  • 13.5 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed

  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Southampton

Southampton City Centre stay.At this Southampton City Centre hotel, you'll be within a 5-minute walk of Grosvenor Casino and Leisure World. River Test and The Quays are also within half a mile (1 km).

What's nearby

  • Mayflower Theatre - 10 min walk - 0.9 km
  • WestQuay Shopping Centre - 12 min walk - 1.0 km
  • Southampton Cruise Terminal - 13 min walk - 1.1 km
  • Solent University - 15 min walk - 1.3 km
  • St. Mary's Stadium - 4 min drive - 2.8 km

Getting around

  • Southampton Central Station - 8 min walk
  • Southampton (SOU) - 9 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪John Lewis & Partners - ‬12 min walk
  • ‪Costa Coffee - ‬8 min walk
  • ‪Costa Coffee - ‬12 min walk
  • ‪Bill's - ‬3 min walk

About this property

ibis Southampton Centre

Hotel near Southampton Cruise Terminal in Southampton
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 969 square feet (90 square meters) and includes conference space. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Southampton hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 3 levels
  • 969 sq ft of conference space
  • 90 sq m of conference space
  • Deli
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Ibis Southampton Centre offers 93 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 6:00 AM–11:00 AM: GBP 12.00 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 12.00 per person
  • Self parking fee: GBP 10 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 416 out of 1000 reviews" "
Rating 8 - Good. 311 out of 1000 reviews" "
Rating 6 - Okay. 169 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Ka Hung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little surprised that there is no air conditioner. Fortunately it was not too hot on my days even in August. Staffs are excellent. Would stay here again.
Stayed 2 nights in Aug 2024

6/10 Okay

Joe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms are hot, no air con
Stayed 2 nights in Aug 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service
Great cost performance
Stayed 1 night in Aug 2024

4/10 Poor

Toby

Travelled with group
Disliked: Cleanliness
I was very disappointed with this hotel as i have stayed in Ibis properties begore. The rooms erre dirty and needs an upgrade. The carpet was filthy and the tubshower was not safe. No handrails in tub. Friends and i stayed for just one night as we were catching a cruise ship. There are many other hotels close to cruise terminsl that i would stay at if cruising out of southampton again.
Stayed 1 night in Jul 2024

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No room available on check in
Booked a room a few months before the visit, and checked in online when promted. When we arrived around 10pm after a day of travel, there was no room for us. Terrible service, which is not expected from a well known and trusted chain like this. They just want to take your money, and not provide the service.
Stayed 1 night in Aug 2024

10/10 Excellent

Bret

Stayed 1 night in Aug 2024

6/10 Okay

Zoltan

Travelled with family
Liked: Cleanliness, staff & service
Outdated all around.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Near everything.reception and bar friendly but basic rooms
Stayed 1 night in Aug 2024

8/10 Good

Carmel

Liked: Cleanliness
LOCATION
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

Roy

Convenient for cruisers
Stayed 1 night in Aug 2024

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet was literally falling apart. White powder around skirting boards, grubby bathroom. Good location for a cruise tho.
Stayed 3 nights in May 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

tammie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for an overnight.
Arrived early and front desk was very friendly and helpful. Stored our luggage, gelped arrange taxi for the morning departure and gave us a layout of the area. Where to get lunch and coffee. Very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

MICHAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, room comfort
Fair to middle
Not a bad place. Feel a little over expensive for tbe qaulity of the place. But a gpod location. Friendly staff.
Stayed 1 night in Jul 2024

6/10 Okay

Jeffrey

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Fine for a night
Stayed 1 night in Jul 2024

10/10 Excellent

Alice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent near cruise ship
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, will stay again
Clean room, convenient location for water to town and cruise terminals. Friendly helpful staff.
Stayed 1 night in Aug 2024

10/10 Excellent

ivan

Stayed 2 nights in Jul 2024

6/10 Okay

Suzanne

Liked: Property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We was very happy offered us stayed Everything was ok with us 👍
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Worst hotel
Worst hotel I stayed in. No phone or ac. No outlet I could use. However it was close to the cruise ship.
Stayed 1 night in Aug 2024

6/10 Okay

JENNIFER, Courtice

Travelled with family
Disliked: Cleanliness, amenities
It was only for a night but the rooms are very tiny, and so hot! It would be ok if you could open the windows more but a fan just didn’t cut it.
Stayed 1 night in Aug 2024