Tru By Hilton Albany Airport, NY

2.5 star property
Golf hotel near Colonie Center Mall

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Photo gallery for Tru By Hilton Albany Airport, NY

Exterior
Pool
Game room
Lobby
Room, 2 Queen Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Laundry

Explore the area

Map
798 Albany Shaker Road, Latham, NY, 12211
  • Colonie Center Mall
    ‪8 min drive‬
  • Crossgates Mall
    ‪10 min drive‬
  • University at Albany
    ‪11 min drive‬
  • Albany, NY (ALB-Albany Intl.)
    ‪16 min walk‬

Room options

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

About the area

Latham

Close to airport.Within 6 miles (10 km) of this Latham hotel, you'll find Colonie Center Mall and Crossgates Mall. Also within 9 miles (15 km) are University at Albany and MVP Arena.

What's nearby

  • Colonie Center Mall - 8 min drive - 6.3 km
  • Crossgates Mall - 10 min drive - 9.8 km
  • University at Albany - 11 min drive - 11.2 km
  • MVP Arena - 16 min drive - 14.1 km
  • Albany Medical Center - 17 min drive - 14.4 km

Getting around

  • Albany International Airport Station - 18 min walk
  • Albany Intl. Airport (ALB) - 3 min drive

Restaurants

  • ‪Olive Garden - ‬6 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪O'Toole's Restaurant Pub - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪Metro 7 Diner - ‬4 min drive

About this property

Tru By Hilton Albany Airport, NY

Golf hotel near Colonie Center Mall
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. There's an onsite business center. A roundtrip airport shuttle is free (available 24 hours). A fitness center, a library, and a terrace are also featured at the business-friendly Tru By Hilton Albany Airport, NY. Free self parking is available.

This Latham hotel is smoke free.

  • 106 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Tru By Hilton Albany Airport, NY offers 106 accommodations with hair dryers and irons/ironing boards. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Hiking/biking trails
  • Library
  • Pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Albany Airport NY
Tru By Hilton Albany Airport, NY Hotel
Tru By Hilton Albany Airport, NY Latham
Tru By Hilton Albany Airport, NY Hotel Latham

Tru By Hilton Albany Airport, NY Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1878 out of 2671 reviews
Rating 8 - Good. 484 out of 2671 reviews
Rating 6 - Okay. 172 out of 2671 reviews
Rating 4 - Poor. 85 out of 2671 reviews
Rating 2 - Terrible. 52 out of 2671 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Was adequate for what it is. Didn’t like that the hot water was only lukewarm.
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and close to airport. Was put in a handicap accessbile room. OK for the night because we checked in at 2:00 a.m. and went right to bed then got up, but if staying at hotel for longer period of time, would have requested a room change.
Stayed 1 night in Feb 2025

10/10 Excellent

LI CHEN, Hillsborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to the Albany airport and provides on-demand transportation to and from the airport. You can also leave your car in the parking lot with a reasonable fee.
Stayed 1 night in Jan 2025

6/10 Okay

Biswajit

Stayed 2 nights in Oct 2024

10/10 Excellent

John

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rates, nice modern rooms with generous space. Lobby facilities are cool and staff were extremely pleasant.
Stayed 1 night in Dec 2024

10/10 Excellent

Trisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and hotel was super clean. The beds were extremely comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Vallier

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Belia

Disliked: Staff & service, amenities, property conditions & facilities
Staff was very rude. Room was dirty. Hair on the floors stains on the sheets and cover. Heater did not work. Pool was out of order. Manager Nakia Jones lied and said she would give points for compensation. She’s a liar. Explains why staff was so horrible! Sticking to Marriott moving forward. Never again will I stay with Hilton.
Stayed 3 nights in Dec 2024

8/10 Good

Ann-Marie

Stayed 1 night in Dec 2024

2/10 Terrible

Belia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property sucks. Staff is incompetent, immature, lazy and very rude. Rooms were dirty. Stains on sheets and bedding. Blonde hairs on the floor. Heater didn’t work. Pool was out of order. Horrible breakfast options.The general Manager is a liar. Said she would compensate me with points for my horrible experience. That never happened! No points were added to my account. This property is going to rapidly continue to decline.
Stayed 1 night in Dec 2024

10/10 Excellent

Shad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and new staff was great. Very convenient when flying out of airport. Shuttle was easy, quick and very available. I highly recommend.
Stayed 1 night in Dec 2024

2/10 Terrible

Belia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never staying with Hilton again.
Hotel is poorly managed. Staff is immature and rude. Group of unpleasant people. Room was dirty stains on bedding. Heater didn’t work. Pool out of order.
Stayed 1 night in Dec 2024

10/10 Excellent

HAOYUAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Staff & service
The pool was not in service, and this was the reason we chose this hotel. Additionally, the person at the front desk was rude and unhelpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Rafael

Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Stayed 1 night in Dec 2024

10/10 Excellent

Peggy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We’ve tried other area hotels but always come back to Tru when we visit our daughter in Niskayuna. Great coffee anytime, friendly staff and easily accessible handicapped rooms.

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William, Tillson

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport
Stayed 1 night in Oct 2024

10/10 Excellent

JIAXIANG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice hotel with excellent service people. The staff is really kind to send us a message one day before our check in, in case we can't locate this new hotel from GPS easily.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marianne, Cottekill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient! Wonderful and friendly staff! Amenities..A
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024