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Bonnie Castle Resort & Marina

3.0 star property
3-star hotel near Heart Island

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bonnie Castle Resort & Marina

Property grounds
Aerial view
Banquet hall
Fridge, coffee/tea maker
Point of interest

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Air conditioning
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
31 Holland Street, Alexandria Bay, NY, 13607
  • Lil' River Fudge Co / 5&10 Variety Store
    5 min walk
  • Windows on the Bay
    5 min walk
  • Gananoque Station
    33 min drive
  • Alexandria Bay, NY (AXB-Maxson Airfield)
    4 min drive

Room options

View all photos for Room, 2 Double Beds, Jetted Tub

Desk, free WiFi, bed sheets

Room, 2 Double Beds, Jetted Tub

  • 19 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 19 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, Pool View

Room, 1 King Bed, Jetted Tub, Pool View | Living area

Room, 1 King Bed, Jetted Tub, Pool View

  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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The price is CA $155
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About the area

Alexandria Bay

In Alexandria Bay .You'll be within 6 miles (10 km) of Thousand Islands Winery and 12 miles (20 km) of Thousand Islands Bridge. 1000 Islands Tower and Thousand Islands National Park are within 12 miles (20 km).

What's nearby

  • Scenic View Park - 14 min walk
  • 1000 Islands Tower - 15 min drive
  • St. Lawrence Islands National Park - 18 min drive
  • Boldt Castle - 20 min drive
  • Heart Island - 21 min drive

Getting around

  • Gananoque Station - 33 min drive
  • Watertown, NY (ART-Watertown Intl.) - 40 min drive

Restaurants

  • ‪JK's Roadhouse - ‬6 min drive
  • ‪Boldt Castle Food Concession - ‬21 min drive
  • ‪Thousand Islands Winery - ‬10 min drive
  • ‪Jreck Subs - ‬11 min walk
  • ‪Northstar Family Restaurant - ‬17 min walk

About this property

Bonnie Castle Resort & Marina

3-star hotel near Heart Island
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and an ATM are also featured at the business-friendly Bonnie Castle Resort & Marina. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alexandria Bay hotel.

  • 128 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Front desk (limited hours)
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue(s)
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Bonnie Castle Resort & Marina Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 222 out of 1000 reviews" "
Rating 8 - Good. 306 out of 1000 reviews" "
Rating 6 - Okay. 247 out of 1000 reviews" "
Rating 4 - Poor. 139 out of 1000 reviews" "
Rating 2 - Terrible. 86 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the river and activities. Nice bar friendly staff. Beautiful veiws
Stayed 1 night in Sep 2024

10/10 Excellent

Allyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean. Easy check in
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Amritpal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a Room with Jacuzzi. Its a awesome experience. Jacuzzi in bedroom. Sitting area out side with bay view. Nice and quiet. Room is renovated. No smell. Value for money.
Stayed 1 night in Sep 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Miriam

Travelled with partner
Liked: Staff & service
We very much enjoyed our stay at Bonnie Castle! The property does feel a bit sad and outdated: there was no art on the walls of our room, and you could see some damaged spots from who-knows-what. The walls are super thin: we could hear the TV and the baby next door to us. And the wifi was practically not particularly reliable. Parking was a gamble, especially on Saturday. But the place had great character, we were very comfortable in the king bed, and the giant bathtub was a treat! We had dinner one night at the Pointe Bar & Grill, which was wonderful: amazing views, excellent service, and tasty food. It was also an easy walk into town and to the dock where we caught the boat to Boldt Castle. As long as you're prepared for a rustic stay that's, Bonnie Castle is the place for you!
Stayed 4 nights in Aug 2024

8/10 Good

Paula

Travelled with group
Liked: Staff & service
Staff was very pleasant and efficient. Accommodations were nice, could have been a little cleaner. Beds were very comfortable. Jacuzzi was wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Jianming

Stayed 1 night in Aug 2024

10/10 Excellent

derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best checkin experience I have ever had. Great staff that cares
Stayed 1 night in Sep 2024

2/10 Terrible

William

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Isabelle

Stayed 2 nights in Aug 2024

6/10 Okay

Joshua

Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic hotel
An amazing property with great sunset views. Perhaps in need of some updates.
Stayed 1 night in Jun 2024

2/10 Terrible

Cheryl

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an example of false advertising at its finest. The place is a complete dump. Our room was disgusting upon check in so we went somewhere else to stay for our 3 night 4 day stay. We booked through Expedia so we were charged for the first night which is crazy but Expedia did give us a small credit for future use. I am currently working with my credit card company to get that first night refunded since we did not stay any nights.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was closed
Stayed 2 nights in Sep 2024

8/10 Good

Victor

Travelled with partner
Our room was right on the river across from Boldt Castle. Amazing view! The room itself was adequate and newly renovated. The bathroom needs updating though. The hotel is walking distance from restaurants and shops. Would stay again.
Stayed 2 nights in Aug 2024

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older property but very nice for the area. If you're expecting/need the ritz carlton just go to nyc. This area is for laid back people wanting to relax. Great place to watch boats and drink beer. Easy access to canada.
Stayed 2 nights in Aug 2024

4/10 Poor

Shannon

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn't very clean, no additional services, amenities and outlets in the room didn't work. very old and outdated, places of damage on walls and floors. No views of the water.
Stayed 2 nights in Aug 2024

8/10 Good

Shaheen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Arthur

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Too much mud on the sidewalks and way too many pot holes they need to fix the entrance to the hotel road up
Stayed 2 nights in Aug 2024

8/10 Good

David

Stayed 2 nights in Aug 2024

6/10 Okay

Keene

Disliked: Property conditions & facilities
The Jacuzzi didn’t work. The signage was bad. The site was a campus, but there’s no clear path for pedestrians to move between buildings or signage for the rates that were paying we would expect That the show would be included not an additional fee
Stayed 2 nights in Aug 2024

6/10 Okay

Karen

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The check in girl had a nasty attitude regarding our room not being ready for 2 hours past check in time
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
We were charged $20 incidental charge for each room but there were no incidentals.
Stayed 1 night in Aug 2024