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Bonnie Castle Resort & Marina

3.0 star property
3-star hotel near Heart Island

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bonnie Castle Resort & Marina

Property grounds
Seasonal outdoor pool
Room, 1 King Bed, Jetted Tub, River View
Aerial view
Exterior

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant

Explore the area

Map
31 Holland Street, Alexandria Bay, NY, 13607
  • Lil' River Fudge Co / 5&10 Variety Store
    5 min walk
  • Cornwall Brothers Museum
    7 min walk
  • River Hospital
    8 min walk
  • Alexandria Bay, NY (AXB-Maxson Airfield)
    4 min drive

Room options

View all photos for Room, 2 Double Beds, Jetted Tub

Desk, free WiFi, bed sheets

Room, 2 Double Beds, Jetted Tub

  • 19 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

Room, 1 King Bed, Jetted Tub, River View

  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

Room, 1 King Bed, Jetted Tub

  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 19 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Desk, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 19 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Room, 1 King Bed, Jetted Tub, Pool View

Room, 1 King Bed, Jetted Tub, Pool View | Living area

Room, 1 King Bed, Jetted Tub, Pool View

  • 28 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

Room, 1 King Bed with Sofa bed, Kitchenette

  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Alexandria Bay

In Alexandria Bay .You'll be within 6 miles (10 km) of Thousand Islands Winery and 12 miles (20 km) of Thousand Islands Bridge. 1000 Islands Tower and Thousand Islands National Park are within 12 miles (20 km).

What's nearby

  • Scenic View Park - 14 min walk - 1.2 km
  • Thousand Islands Winery - 9 min drive - 8.1 km
  • St. Lawrence Islands National Park - 18 min drive - 18.0 km
  • Boldt Castle - 20 min drive - 17.6 km
  • Heart Island - 21 min drive - 18.0 km

Getting around

  • Gananoque Station - 33 min drive
  • Watertown, NY (ART-Watertown Intl.) - 40 min drive

Restaurants

  • ‪JK's Roadhouse - ‬6 min drive
  • ‪Boldt Castle Food Concession - ‬21 min drive
  • ‪Thousand Islands Winery - ‬10 min drive
  • ‪Jreck Subs - ‬11 min walk
  • ‪Northstar Family Restaurant - ‬17 min walk

About this property

Bonnie Castle Resort & Marina

3-star hotel near Heart Island
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi. A seasonal outdoor pool, a vending machine, and an ATM are also featured at the business-friendly Bonnie Castle Resort & Marina. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Alexandria Bay hotel.

  • 128 guestrooms or units
  • Meeting rooms
  • Business facilities
  • Front desk (limited hours)
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Bonnie Castle Resort & Marina offers 128 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. This Alexandria Bay hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Dining venue(s)
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. 

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Bonnie Castle
Bonnie Castle Alexandria Bay
Bonnie Castle Resort
Bonnie Castle Resort Alexandria Bay
Bonnie Castle Hotel Alexandria Bay
Bonnie & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel
Bonnie Castle Resort & Marina Alexandria Bay
Bonnie Castle Resort & Marina Hotel Alexandria Bay

Bonnie Castle Resort & Marina Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 220 out of 1002 reviews" "
Rating 8 - Good. 307 out of 1002 reviews" "
Rating 6 - Okay. 249 out of 1002 reviews" "
Rating 4 - Poor. 141 out of 1002 reviews" "
Rating 2 - Terrible. 85 out of 1002 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the river and activities. Nice bar friendly staff. Beautiful veiws
Stayed 1 night in Sep 2024

10/10 Excellent

Allyson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean. Easy check in
Stayed 1 night in Sep 2024

8/10 Good

David

Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Delapitated
Although the location is stunning, the hotel is in disrepair. There are many details that have been neglected from maintenance to housekeeping, all of which can easily be rectified for little money and a lot of needed effort. The housekeeping staff was rude and oblivious to the fact that customers can hear everything they say (none of which was nice) as we walked by on more than one occasion. There was what looked like blood on the lampshade that was shoved against the wall in an attempt to hide it. The office chair was peeling, the sitting chair was stained, the door to the balcony was moldy and covered in crushed bugs, and the balcony was rusty and covered with spiders. The view was amazing however once we looked past all that grossness. It is apparent that the owners need to be more hands on. This place could really be something with some TLC.
Stayed 1 night in Aug 2024

8/10 Good

nicholas

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel = mehhh...cleaning staff = amazing people
Front desk staff was average on check-in. Nothing to rave about. Checkout was better. This place was probably amazing 20 years ago but now it looks like it is just being milked for all its worth. Beds werent great, busted ceiling tile in the bathroom, pool room had rotting wood around edges and i fixed the hottub button to make the jets work. Despite this we still had a great stay...the place just needs a lot of work and someone to care about taking care of the customers instead of making top dollar...the cleaning staff however were incredibly nice and helpful when we asked for more pool towles and i was thankful for their cheerfulness...nicest cleaning staff i have ever met
Stayed 4 nights in Aug 2024

6/10 Okay

Gerald

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Barbara

Travelled with family
Needs a table & 2 chairs for double room. There was no microwave.
Stayed 4 nights in Aug 2024

8/10 Good

sonny

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Bonnie

Stayed 2 nights in Aug 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities
We went for a wedding .. stayed 3 nights. Entertainment on site .. live bands
Stayed 3 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Definitely outdated, but overall very clean. Staff was super helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steffen

Stayed 1 night in Aug 2024

8/10 Good

Patricia

Travelled with family
Liked: Staff & service, property conditions & facilities
Convenient to the Main Street and Boldt Castle. The rooms were clean, but could use some upgrades. Would visit again.
Stayed 2 nights in Aug 2024

6/10 Okay

Sara, Harrisburg

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Chad

Disliked: Cleanliness, property conditions & facilities
Not the best but there was a view
First thing I walked in and had to kill a spider that was in a cob web. Then a bug was on the bed (not saying there were beg bugs.. I don't know) the room was outdated. The TV was old... Looked like you were watching old TV shows. The air unit brought in all the pot smokers fumes. We couldn't enjoy the patio because of all the pot smokers.
Stayed 2 nights in Aug 2024

8/10 Good

Annie

Stayed 1 night in Aug 2024

10/10 Excellent

SADIG

Liked: Cleanliness, staff & service, property conditions & facilities
Great.
Stayed 1 night in Aug 2024

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It’s a bit outdated but is a place to lay your head. Would probably stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Judy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Two restaurants shut down; room had a musty smell, bathroom could be updated. Won’t return for a second time.
Stayed 1 night in Aug 2024

6/10 Okay

william

Disliked: Amenities
Nice view, rooms lacking quality
Stayed 4 nights in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service
View of Boldt Castle and the river from our balcony. Though aged and tiny, the balcony delivered.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older place but comfortable and good enough for what we needed.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Our room was nice. The whirlpool was a bit old but overall worth the price because the place was very conveniently located and had multiple places to eat and get cocktails on site. Great staff as well. I really liked this place and would definitely stay again. Live music too. It's a few minutes walk to everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024