See all properties

Aifu Resort

3.0 star property
3-star spa hotel, connected to a shopping center in Al-Muntazah

Choose dates to view prices

Photo gallery for Aifu Resort

Exterior
Executive Suite 1 | Terrace/patio
Lobby sitting area
Minibar, in-room safe, desk, soundproofing
Indoor wedding

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Spa
  • Gym
  • Pool
  • Room service
  • Breakfast available

Explore the area

Map
Sheraton Montazah Towers, Cournish Road, Alexandria
  • Montazah Palace
    ‪14 min walk‬
  • San Stefano Grand Plaza
    ‪7 min drive‬
  • Montazah Beach
    ‪11 min drive‬
  • Alexandria (ALY-Alexandria Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Suite

TV

Executive Suite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Minibar, in-room safe, desk, soundproofing

Junior Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

About the area

Alexandria

Seaside stay .Your stay at this Al-Muntazah hotel places you within 2 miles (3 km) of Montazah Palace and Kouta Park. Montazah Beach and Mahmoud Said Museum are also within 6 miles (10 km).

What's nearby

  • Montazah Palace - 14 min walk - 1.2 km
  • San Stefano Grand Plaza - 7 min drive - 7.3 km
  • Montazah Beach - 11 min drive - 3.2 km
  • Smouha Sporting Club - 12 min drive - 10.9 km
  • Bibliotheca Alexandrina - 14 min drive - 14.8 km

Getting around

  • Alexandria (ALY-Alexandria Intl.) - 36 min drive

Restaurants

  • ‪ليالي الحسين كافيه - ‬7 min walk
  • ‪دجاج كنتاكى - ‬15 min walk
  • ‪كوستا كوفي - ‬12 min walk
  • ‪ماكدونالدز - ‬13 min walk
  • ‪ماكدونالدز - ‬12 min walk

About this property

Aifu Resort

3-star spa hotel, connected to a shopping center in Al-Muntazah
Aifu Resort offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

You'll find a business center on site. A children's pool, a sauna, and a rooftop terrace are also featured at the business-friendly Aifu Resort.

Smoking is allowed in designated areas at this 3-star Alexandria hotel.

  • 86 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2 dining venues
  • Built in 2007
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Aifu Resort offers 86 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Televisions come with cable channels. Bathrooms include showers.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages and body treatments.

Languages

Arabic, English, French, Italian, Russian

Similar properties

Reception hall

Sea Star Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
3.8 out of 5, Good, 34 reviews
The price is CA $25
CA $33 total
includes taxes & fees
Apr 20 - Apr 21
Sea Star Hotel

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in an "Egyptians and Egyptian Residents ONLY" room type must present an Egyptian ID at check-in. The property reserves the right to amend the rate if valid proof is not provided.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 17 to December 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Aifu Resort

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 per person
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • The seasonal pool will open May 01 and close October 01.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Aifu Resort Alexandria
Aifu Resort
Aifu Alexandria
Aifu
Aifu Resort El-Montazah Hotel Alexandria
Aifu Horizon Hotel
Aifu Resort Hotel
Aifu Resort Alexandria
Aifu Resort Hotel Alexandria

Aifu Resort Reviews

Reviews

6.4
Rating 10 - Excellent. 21 out of 109 reviews
Rating 8 - Good. 36 out of 109 reviews
Rating 6 - Okay. 20 out of 109 reviews
Rating 4 - Poor. 7 out of 109 reviews
Rating 2 - Terrible. 25 out of 109 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

qassem

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok for the price
Stayed 3 nights in Nov 2024

10/10 Excellent

Jay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wish the pool opened at 7am!
Stayed 1 night in Jul 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in and spend vacation
Stayed 11 nights in May 2024

2/10 Terrible

Soumia

Disliked: Staff & service
They give kids swimming lessons so the pool is always crowded and the water is dirty it looks yellowish also there’s a power outage everyday for couple hours

6/10 Okay

Haytham Ebrahim

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff good , easy check in , room
Stayed 1 night in Nov 2022

8/10 Good

Rederic Savage

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very helpful staff who go out off their way. Clean and good size rooms.
Stayed 3 nights in Nov 2022

4/10 Poor

Gamal

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is still stuck in the 70s. There is a very long walk from reception to the rooms, the lifts would barely work and the place was quite noisy when trains went by.
Stayed 1 night in Sep 2022

2/10 Terrible

Khalil

Business traveller, Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so good don’t go to this hotel
Stayed 1 night in Sep 2022

2/10 Terrible

Mina

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t go there ever
Dirty nasty Should be taking off hotels.com you guys are better than this
Stayed 2 nights in Aug 2022

2/10 Terrible

Nutanmatee

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was a nightmare. I lost 2 nights of my money. I checked in another hotel.Aifu was a nightmare, AC never worked, TV never worked. Bathroom shower is so tiny after shower bathroom floor was flooded. Just one towel for 2 guests. Not happy losing my money, but I do not recommend this hotel to anyone. Not enough lighting
Stayed 3 nights in May 2022

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, clean hotel and reasonable food. I liked my stay
Stayed 2 nights in May 2022

8/10 Good

Lobna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2022

4/10 Poor

Osama

Stayed 1 night in Mar 2022

6/10 Okay

Adel

Business traveller
Liked: Staff & service
There is wi-fi in the rooms, but without internet...fake network
Stayed 3 nights in Feb 2022

8/10 Good

GEORGE

Travelled with group
Liked: Property conditions & facilities
Stayed 2 nights in Oct 2021

8/10 Good

Ramy

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
good place
Stayed 2 nights in Sep 2021

2/10 Terrible

Ahmed

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Experience
I travelled with my friend. - Door lock was not working - WiFi connecred but not working - Electricity was not working in half of the room when we first moved in, then an engineer helped to run it but the telephone still did not work. - We were unable to call the reception, room service, or kitchen because the telephone was not working. - There was no kettle at the room (contrary to my last visit). - In the 2nd day, the hospital staff again disconnected half of the room Electric (centrally) so the fridge stopped working and our sea food meals in the fridge became spoiled. - Food options are OK but the quality is bad. - The Tang orange juice smells old bad (like fermentation). - The beans smell old in taste. - Foods of previous days should not be served to guests. - My friend found bugs (insects) on his bed. - No mini bar as stated here in Hotels.com - No kettle was found in the room (unlike my previous visit in 2018) - It is a complete waste of money and does not deserve even 1/10 of rating.
Stayed 2 nights in Jul 2021

6/10 Okay

Jared

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
It was okay
Staff very friendly. Was a grand hotel in its day. A little past its prime. The pool was not open which we did not know until after we had checked in. Was a great disappointment to our kids. But an okay value for your money. Personally, I think that Alexandria is overpriced. You will pay a premium to stay in Alex compared to Hurgada and other beach destinations so if you are looking for a beach I would recommend the Red Sea.
Stayed 5 nights in Jun 2021

6/10 Okay

Verified traveller

The hotel was minimally staffed due to the pandemic. All I can say is you get what your pay for as their day rate is quite low.
Stayed 7 nights in Apr 2021

8/10 Good

Mo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Very bad hotel and I don’t recommend it for anyone
Stayed 1 night in Sep 2020

10/10 Excellent

usama, vancouver canada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
large room and lean close to every thing I loved it
Stayed 6 nights in Feb 2020

10/10 Excellent

Sam, Vancouver, BC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good got the price that I paid I will book again
Stayed 3 nights in Feb 2020

6/10 Okay

AHMED

Travelled with family
A fair stay
The stay was fair, a fairly clean room,fair service for someone who just needs a place to shower and sleep in for the night but it is quite unfair to call such an experience a hotel.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Nov 2019