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Viejas Casino & Willows Hotel

4.0 star property
4-star adults-only resort with 4 restaurants

Choose dates to view prices

Photo gallery for Viejas Casino & Willows Hotel

Exterior
Lobby
Property grounds
Bowling
Outdoor pool, open 10:00 AM to 6:00 PM, cabanas (surcharge)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Room service
  • Spa

Explore the area

Map
5000 Willows Road, Alpine, CA, 91901
  • Viejas Casino
    ‪1 min walk‬
  • Viejas Outlet Center
    ‪2 min walk‬
  • Cleveland National Forest
    ‪12 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪38 min drive‬

Room options

View all photos for Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

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About the area

Alpine

Alpine retreat .With a stay at this Alpine resort, you'll be steps from Viejas Casino and Viejas Outlet Center. Also, Viejas Bowl is within half a mile (1 km) and Alpine Branch San Diego County Library is within 6 miles (10 km).
View more Resorts in AlpineOpens in a new window

What's nearby

  • Viejas Casino - 1 min walk - 0.1 km
  • Viejas Outlet Center - 2 min walk - 0.2 km
  • Viejas Bowl - 2 min walk - 0.2 km
  • Cleveland National Forest - 12 min drive - 12.8 km
  • Sycuan Casino - 18 min drive - 19.3 km

Getting around

  • San Diego Intl. Airport (SAN) - 38 min drive

Restaurants

  • ‪Baron Long Bar & Grill - ‬1 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Caffe Adesso - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Grove Steakhouse - ‬1 min walk

About this property

Viejas Casino & Willows Hotel

4-star adults-only resort with 4 restaurants
Viejas Casino & Willows Hotel offers its guests a full-service spa, an outdoor pool, and a hot tub. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free wired Internet.

Business amenities include a 24-hour business center and meeting rooms. A casino, a 24-hour fitness center, and spa services are also featured at the business-friendly Viejas Casino & Willows Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Alpine resort.

  • 237 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Viejas Casino & Willows Hotel offers 237 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Alpine resort provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Willows Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free area shuttle
  • Free casino shuttle
  • Free shopping center shuttle

Food and drink

  • Full breakfast available for a fee daily 4:00 AM–1:00 PM: USD 3-14 per person
  • 4 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Bowling alley
  • Concerts/live shows
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Hot tub

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 05 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per day
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3 to 14 per person
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

We should mention

  • The seasonal pool will open May 15 and close December 03.
  • Pool access available from 10:00 AM to 6:00 PM.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Viejas Casino & Willows Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 673 out of 1001 reviews
Rating 8 - Good. 181 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 41 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5-STAR MUCH BETTER THAN THE MGM IN LAS VEGAS!
Stayed 1 night in Dec 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Nick

Stayed 1 night in Nov 2024

2/10 Terrible

Shada

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was a lot of things that is listed but is not true in the resort things was missing from the room is was a bad experience
Stayed 2 nights in Dec 2024

6/10 Okay

Stacy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I mean it is a casino so what did I expect? Came to town for a dear friends birthday party in Alpine and stayed here. I am allergic to smoke so the overwhelming smoke filled casino was horrible and impossible to avoid coming and going from hotel. Water in the shower never got hot just luke- warm. Won't be returning but if you like casinos and cold showers you may love it here!
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

angelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far exceeded expectations! Meticulously designed and dripping in luxury. Absolutely wonderful customer service. We cannot wait to be back!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest properties and staff we have encountered at a Hotel/ Casino. I was extremely impressed. Thank you
Stayed 1 night in Dec 2024

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Travelled with family
Liked: Staff & service, property conditions & facilities
We had such a great time at viejas. Would recommend to family and friends. We will be back for another visit.
Stayed 1 night in Dec 2024

10/10 Excellent

GREGORIA, PERRIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liz the waitress from the cafe was great! She was a pleasure every breakfast we had there!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Nov 2024

10/10 Excellent

Mark, Hermosa Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the atmosphere definitely going back
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our family get away to the casino and shopping. We will definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Nov 2024

10/10 Excellent

Christina

Stayed 2 nights in Nov 2024

4/10 Poor

Matthew

Business traveller
Disliked: Property conditions & facilities, room comfort
No hot water !
No hot water was available in the shower in my room, which made this morning extremely unpleasant.
Stayed 1 night in Nov 2024

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the suite we stayed in, very cozy and have a Mountain View. Nice, neat and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Carolyn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Never got my $10 casino credit, smoke filled hallways in Hotel. Room was clean and nice and quiet, bed comfortable. Pool "closed for the season" reservation didn't mention that part!
Stayed 2 nights in Nov 2024

8/10 Good

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food setvice at machones
Stayed 1 night in Nov 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024