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Viejas Casino & Willows Hotel

4.0 star property
4-star adults-only resort with 4 restaurants

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Viejas Casino & Willows Hotel

Exterior
Property grounds
Seasonal outdoor pool, open 10:00 AM to 6:00 PM, cabanas (surcharge)
Bowling
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Spa
  • Pool

Explore the area

Map
5000 Willows Road, Alpine, CA, 91901
  • Viejas Casino
    ‪1 min walk‬
  • Viejas Outlet Center
    ‪2 min walk‬
  • Viejas Bowl
    ‪2 min walk‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪38 min drive‬

Room options

View all photos for Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Courtyard Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

Signature Suite, 1 King Bed - Adult Only 21+ (Willows Hotel)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 2 Queen Beds - Adult Only 21+ (Viejas Hotel)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

Deluxe Room, 1 King Bed - Adult Only 21+ (Viejas Hotel)

  • Sleeps 2
  • 1 King Bed

Similar properties

Property grounds

Sycuan Casino Resort

Pool
Spa
Parking included
Free WiFi
4.6 out of 5, Wonderful, (1106)
The price is CA $99
per night
CA $124 total
includes taxes & fees
4 Feb - 5 Feb
Sycuan Casino Resort

About the area

Alpine

Alpine retreat .With a stay at this Alpine resort, you'll be steps from Viejas Casino and Viejas Outlet Center. Also, Viejas Bowl is within half a mile (1 km) and Alpine Branch San Diego County Library is within 6 miles (10 km).
View more Resorts in AlpineOpens in a new window

What's nearby

  • Viejas Casino - 1 min walk
  • Viejas Outlet Center - 2 min walk
  • Cleveland National Forest - 12 min drive
  • Sycuan Casino - 18 min drive
  • Barona Casino - 27 min drive

Getting around

  • San Diego Intl. Airport (SAN) - 38 min drive

Restaurants

  • ‪Baron Long Bar & Grill - ‬1 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Caffe Adesso - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Grove Steakhouse - ‬1 min walk

About this property

Viejas Casino & Willows Hotel

4-star adults-only resort with 4 restaurants
Viejas Casino & Willows Hotel offers its guests a full-service spa, a steam room, and a 24-hour fitness center. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free wired Internet.

Business amenities include a 24-hour business center and meeting rooms. A casino, a seasonal outdoor pool, and a terrace are also featured at the business-friendly Viejas Casino & Willows Hotel. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4-star Alpine resort.

  • 237 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Casino
  • Deli
  • Cabanas by the pool (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Viejas Casino & Willows Hotel offers 237 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Alpine resort provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Free area shuttle
  • Free casino shuttle
  • Free shopping center shuttle

Food and drink

  • Full breakfast available for a fee daily 4:00 AM–1:00 PM: USD 3-14 per person
  • 4 restaurants and 2 coffee shops
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Bowling alley
  • Concerts/live shows
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
An adult age 18 or older must assume all liability for the booking.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from November 05 to May 15:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per day
  • Resort fee: USD 15.00 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room bottled water
  • Phone calls
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 3 to 14 per person
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 

Only guests 21 and over will be allowed entry to the casino and restaurants within the casino.

We should mention

  • The seasonal pool will open May 15 and close December 03.
  • Pool access available from 10:00 AM to 6:00 PM.
  • This is an adults-only property and guests under 21 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Viejas Casino & Resort
Viejas Casino Resort
Viejas Casino Willows Hotel Alpine
Viejas Casino Willows Hotel
Viejas Casino Willows Alpine
Viejas Casino Willows
Viejas Casino & Willows Alpine
Viejas Casino & Willows Hotel Resort
Viejas Casino & Willows Hotel Alpine
Viejas Casino & Willows Hotel Resort Alpine

Viejas Casino & Willows Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1001 reviews" "
Rating 8 - Good. 185 out of 1001 reviews" "
Rating 6 - Okay. 75 out of 1001 reviews" "
Rating 4 - Poor. 40 out of 1001 reviews" "
Rating 2 - Terrible. 34 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

GREGORIA, PERRIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liz the waitress from the cafe was great! She was a pleasure every breakfast we had there!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and all around was a great first time experience.
Stayed 1 night in Oct 2024

6/10 Okay

Lisa

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

Sandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my 1st time at the casino I didn’t like that as soon as I walked inside you can smell the cigarette smoking and I don’t like that . 🙁 I stayed there because I went to a concert ,
Stayed 1 night in Oct 2024

4/10 Poor

Mario

Stayed 1 night in Oct 2024

8/10 Good

Patricia, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was an odor in the water
Stayed 1 night in Oct 2024

10/10 Excellent

maria, pico rivera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice casino
Stayed 2 nights in Oct 2024

6/10 Okay

Laurence

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa Gaxiola, El Centro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 2 nights in Oct 2024

4/10 Poor

michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Dreams of a nice getaway only to be disappointing
We made our reservation kinda at the spur of the moment. We gamble at the casino off and on and like it. This first time making the reservation was easy. The part that we are disappointed in was when I checked us in the front desk person ask if we were celebrating anything. I said, my partner's life. He had come come from the last hospital stay about 2 weeks ago. This trip was just to relax and gamble a little. We were supposed to be in a poolside room close to the elevator and a room with a balcony if possible. The clerk was alone and I repeated my request but she was ignoring my comments. She kept watching her line grow and on the phone asking for help. She said very little and when we checked in the room it was extremely small no pool view, wrong tower. The bathroom shower had long hair on the sitting area at least 20 inches long and 6 strands. The room was missing a chair. We ordered room service and eating was hard without the 2nd chair. Then on top of all of this the food was all barely warm, partly cold except the clam chowder was great. So our getaway first time at Viejas hotel turned out to be very disappointing. I hope after reading this you might consider offer us a comp room in the correct tower and make our trip back a positive trip.We've had some major doctor/hospital bills to pay. I diverted money to Viejas for my partner and it was poor at best. We did try to reach front desk to ask about another room, but they phone rang and rang and then stopped ringing.
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were very comfortable. The staff was very friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lilly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable clean room
Always a pleasure to stay. Rooms are always pleasantly clean. Easy access to the casino and rooms are very soundproof from hearing outside noise.
Stayed 1 night in Oct 2024

10/10 Excellent

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly. Room was great. Bed was so comfortable! Excellent stay.
Stayed 1 night in Oct 2024

8/10 Good

Hilda

Liked: Staff & service, property conditions & facilities
Nice quit clean enjoy the outlet shopping
Stayed 1 night in Oct 2024

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!! Will definitely stay again!!
Stayed 3 nights in Oct 2024

10/10 Excellent

ABIGAIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Eric

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique to report; We arrived after 3:00PM. To my surprise, the frond desk still wanted us to wait to get the room. NOT GOOD. The hotel is a 5 story building; it's hard to believe they did not have the room available. Also, they told me to would put $75 on hold for accidental incidents, when I got home the following day, my credit company informed me they have charged my card for $90. I will only accept the resort fee for $15. I will give them 24 hours to clear the $75 charge. If I find out the unauthorized excess charge has not been cleared yet, I will file a formal complaint to my credit card company.
Stayed 1 night in Oct 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Rudy

Liked: Cleanliness, property conditions & facilities
the place is amazing. got there for check in and the rooms were not ready till 1 hour after and the lady at the lobby sucks at service
Stayed 1 night in Oct 2024

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our quick getaway
First time staying at the Willow hotel at Viejas Casino. We thoroughly enjoyed the ambiance, as well as the 21 and over requirements set by the hotel. This allowed for us to enjoy our room without the running of the halls by teenagers and playful little ones. We will highly recommend this location
Stayed 1 night in Oct 2024

10/10 Excellent

Marwan Khalid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good experience
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Stayed 1 night in Sep 2024