Quality Inn & Suites Augusta Fort Eisenhower Area Reviews
Reviews
5.2
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We did not have a good experience at this hotel at all. The sheets and pillowcases were extremely dirty, the floors and walls were in terrible condition, the sink had toothpaste all over it and it was broken, there was hair in the shower, and the furniture was ripped and dirty. The room smelled terrible and all the towels smelled like they had never been washed.
Very bad maintenance, all hallways dirty, bad smell. At least beds and bathroom were kind of clean; but walls and floors old and dirty. Never will be go back to this hotel.
It was better than expected. Close to the highway, near a Chinese restaurant and gas stations. Decent breakfast every morning, and the room was clean and comfortable
The room was absolutely nothing the website advertised. The size of a Cracker Jack box for a king size room. The room had a horrible smell to it as well. Luckily I had some spray. I sprayed that around the room and towards the air conditioner. The fridge did not work.
It was awful. I will not be staying there again nor would I recommend this hotel to anyone.
The only good thing I can say about it is that the looked like the bathroom was the cleanest part of the room.
I didn't like they lock the main lobby door at night and ask visitors what name and room they going to no privacy
blackwidow
Stayed 1 night in Oct 2024
4/10 Poor
Douglas
11 Oct 2024
Douglas
Stayed 1 night in Sep 2024
10/10 Excellent
Myah
10 Sep 2024
Myah
Stayed 1 night in Aug 2024
10/10 Excellent
Myah
7 Sep 2024
Myah
Stayed 3 nights in Aug 2024
10/10 Excellent
Myah
7 Sep 2024
Myah
Stayed 2 nights in Aug 2024
6/10 Okay
Vernon
6 Sep 2024
It was good pretty clean
Vernon
Stayed 1 night in Aug 2024
2/10 Terrible
Eric
29 Aug 2024
Eric
Stayed 1 night in Jul 2024
6/10 Okay
Delores
Travelled with family
26 Aug 2024
Liked: Staff & service
Need Better Assistance for Disabled & Elderly
All employees was very nice and helpful.
NEED LOWER BEDS: I am 5'5" tall and disabled. I had to lay on the side of the bed as my 60 yrs old sister roll me into the bed. NEED SHOWERS ONLY: I also had difficulties lifting my legs over into and out of the tub.