2/10 Terrible
Phillip
10 Sep 2024
Disliked: Cleanliness, amenities, property conditions & facilities
**DO NOT WASTE YOUR MONEY**
I was extremely disappointed with my stay at this hotel, which I chose for its LGBT-friendly reputation. Unfortunately, my experience fell far short of expectations.
Firstly, the cleanliness of the hotel - The room and common areas were noticeably dirty, which was quite off-putting, namely the carpets in the hallways - filthy.
The Maintenance in the room was poor - the jet bath didn’t work, and the ceiling had holes in it and teh couch smelled of stale urine.
The air conditioning in my room didn’t work during a heatwave with temperatures reaching 30 degrees Celsius. It was unbearable, and despite requesting assistance, no fan was provided until the last day of my stay.
Additionally, the steam room and jacuzzi, which were among the amenities I was looking forward to, just didn’t work. This lack of functional facilities was a significant letdown.
The team were nice & the location was good - but there are better hotels in the local vicinity that are better value for money and don’t cash in on the LGBTQ+ community by marketing themselves as “hetro friendly”.
I chose this hotel for its reputation as an LGBTQ+ friendly establishment and its appeal to gay travellers. Unfortunately, the facilities and overall maintenance fell short of expectations. I worry that this situation may persist as long as the hotel continues to leverage its LGBTQ+ reputation to attract guests without delivering the quality that travellers clearly deserve.
Phillip
Stayed 5 nights in Sep 2024