Staybridge Suites Hamilton Downtown, an IHG Hotel

3.0 star property
3-star hotel near Art Gallery of Hamilton

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December 2024
January 2025

Photo gallery for Staybridge Suites Hamilton Downtown, an IHG Hotel

Exterior
Indoor pool
Desk, blackout drapes, iron/ironing board, free WiFi
Property amenity
Fridge, microwave, stovetop, coffee/tea maker

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Art Gallery of Hamilton
    5 min walk
  • FirstOntario Centre
    5 min walk
  • Hamilton Convention Centre
    6 min walk
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    16 min drive

Room options

Suite, 1 Bedroom, Kitchen

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Kitchen

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Transfer Shower)

  • Sleeps 3
  • 1 Queen Bed

Studio Suite, Kitchen

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Transfer Shower)

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms, Kitchen

  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Hamilton

City center stay.At this Central Hamilton hotel, you'll be within a 5-minute walk of Art Gallery of Hamilton and FirstOntario Centre. Hamilton Convention Centre and Hamilton City Hall are also within half a mile (1 km).

What's nearby

  • FirstOntario Centre - 5 min walk - 0.5 km
  • Hamilton Convention Centre - 6 min walk - 0.5 km
  • Mohawk College - 4 min drive - 3.2 km
  • Royal Botanical Gardens - 6 min drive - 5.6 km
  • McMaster University - 9 min drive - 4.9 km

Getting around

  • Hamilton GO Centre - 12 min walk
  • John C. Munro Hamilton Intl. Airport (YHM) - 16 min drive

Restaurants

  • ‪The George Hamilton - ‬3 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪A&W Restaurant - ‬2 min walk
  • ‪Casbah - ‬4 min walk

About this property

Staybridge Suites Hamilton Downtown, an IHG Hotel

3-star hotel near Art Gallery of Hamilton
Staybridge Suites Hamilton Downtown, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served on weekends. WiFi is free in public spaces.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Barbecue grills, tour/ticket assistance, and laundry facilities are also featured at Staybridge Suites Hamilton Downtown, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Hamilton hotel is smoke free.

  • 129 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2012
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Elevator
  • No smoking on site
Staybridge Suites Hamilton Downtown, an IHG Hotel offers 129 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Languages

English

Property amenities

Family friendly

  • DVD player
  • Grocery/convenience store
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (CAD 15.00 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free on-the-go breakfast available weekends 7:30 AM–10:30 AM

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Lever door handles
  • Roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CAD 10 per pet, per night
  • Weight limit: 49 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 15.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Staybridge Suites Hamilton Downtown, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 550 out of 1001 reviews" "
Rating 8 - Good. 300 out of 1001 reviews" "
Rating 6 - Okay. 81 out of 1001 reviews" "
Rating 4 - Poor. 37 out of 1001 reviews" "
Rating 2 - Terrible. 33 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MYEONGHUI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good servixe
The parking and service is good. very kind
Stayed 1 night in Aug 2024

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Beautiful hotel; well equipped room; lovely patio area for sitting through the day and evening; excellent breakfast buffet; friendly and helpful staff. I will return.
Stayed 2 nights in Aug 2024

8/10 Good

Alain

Business traveller
Liked: Cleanliness, room comfort
I was there for business and with my wife.
Stayed 3 nights in Aug 2024

6/10 Okay

Cynthia

Travelled with pets, Travelled with partner
Liked: Cleanliness
Downtown terrible area
Stayed 1 night in Aug 2024

2/10 Terrible

Lilived

Disliked: Cleanliness, property conditions & facilities
Lack of adequate and safe parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob

Stayed 4 nights in Jul 2024

8/10 Good

Garid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt unsafe because people were using drugs and gathering around the area
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, value, location waa awesome
Stayed 2 nights in Aug 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Food and staff was great. Lots of homeless people sleeping in the alley
Stayed 3 nights in Aug 2024

10/10 Excellent

Marco

Stayed 1 night in Aug 2024

10/10 Excellent

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Very comfortable stay, clean room, quiet, great breakfast- more variety and fresher than your typical “hotel breakfast-included-fare”! Nice pool.
Stayed 1 night in Aug 2024

8/10 Good

Hye-Jung

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The romes are perfect
Stayed 2 nights in Jul 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Loud neighborhood. Room was nice.
The room was nice. Pull out couch was small and uncomfortable. We were in back of property and it was very loud until 2am with several night clubs just below. Lucky front desk gave out ear plugs but bass was still overwhelming.
Stayed 1 night in Jul 2024

10/10 Excellent

jayson

Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was exceedingly helpful and friendly. Our room was spacious, clean and comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Guillaume

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pet friendliness is fantastic, and the breakfast selection is FANTASTIC. The area around the hotel is a bit sketchy at night, but nothing too bad.
Stayed 1 night in Jul 2024

4/10 Poor

Gregory, Brossard

Travelled with family
Disliked: Cleanliness, staff & service, amenities
not a pleasant stay, to noisy, staff was not pleasant to deal with, lacking of manners. would not walk in this area, there were needles on the ground around property and selling drugs out front.
Stayed 2 nights in Jun 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Near clubs downtown. Noisy at night but otherwise service is 24 hours security and safe parking are available.
Stayed 1 night in Jul 2024

2/10 Terrible

Todd

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Terrible location, dangerous oitside. Rooms were loid and dirty. Don't stay here or anywhere in Hamilton.
Stayed 1 night in Jul 2024

8/10 Good

Kara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms Staff very fruendly
Stayed 2 nights in Jul 2024

8/10 Good

Davina

Stayed 2 nights in Jul 2024

10/10 Excellent

kestutis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024