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Big Horn Resort, Ascend Hotel Collection

2.5 star property
Hotel with 1 indoor pools, connected to the convention center in Billings

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Big Horn Resort, Ascend Hotel Collection

Property amenity
Desk, iron/ironing board, free WiFi, alarm clocks
Outdoor wedding area
Desk, iron/ironing board, free WiFi, alarm clocks
Property amenity

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1801 Majestic Lane, Billings, MT, 59102
  • Reef Indoor Water Park
    1 min walk
  • Advanced Care Hospital of Montana
    20 min walk
  • The Montana Club
    6 min walk
  • Billings, MT (BIL-Logan Intl.)
    22 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Double Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, free WiFi, alarm clocks

Standard Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Billings

Convention convenience.You'll be within half a mile (1 km) of Reef Indoor Water Park and 2 miles (3 km) of Advanced Care Hospital of Montana with a stay here. ZooMontana and Geyser Park are also within 2 miles (3 km).

What's nearby

  • Reef Indoor Water Park - 1 min walk
  • Advanced Care Hospital of Montana - 20 min walk
  • ZooMontana - 3 min drive
  • Geyser Park - 4 min drive
  • Rimrock Mall - 8 min drive

Getting around

  • Billings Logan Intl. Airport (BIL) - 22 min drive

Restaurants

  • ‪Magic Diamond Casino - ‬5 min drive
  • ‪Manny's - ‬6 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Canyon Creek Brewing - ‬4 min drive
  • ‪Five Guys Burgers & Fries - ‬5 min drive

About this property

Big Horn Resort, Ascend Hotel Collection

Hotel with 1 indoor pools, connected to the convention center in Billings
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 5 meeting rooms are available. Event space at this hotel measures 25005 square feet (2323 square meters) and includes a conference center. An indoor pool, a vending machine, and an arcade/game room are also featured at the business-friendly Big Horn Resort, Ascend Hotel Collection. Self parking is free.

Smoking is allowed in designated areas at this Billings hotel.

  • 1 building
  • 108 guestrooms or units
  • 3 levels
  • 25005 sq ft of conference space
  • 2323 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Game room or arcade
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Big Horn Resort, Ascend Hotel Collection offers 108 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Billings hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–11:00 AM
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's water park is accessible at a surcharge and opening hours vary by season.

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: USD 18.00 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Big Horn Billings
Big Horn Resort
Big Horn Resort Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel
Big Horn Resort, Ascend Hotel Collection Billings
Big Horn Resort an Ascend Hotel Collection Member
Big Horn Resort, Ascend Hotel Collection Hotel Billings

Big Horn Resort, Ascend Hotel Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 379 out of 1002 reviews" "
Rating 8 - Good. 303 out of 1002 reviews" "
Rating 6 - Okay. 148 out of 1002 reviews" "
Rating 4 - Poor. 108 out of 1002 reviews" "
Rating 2 - Terrible. 64 out of 1002 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible bed and super dirty looked like they dodnt clean the room at all
Stayed 1 night in Sep 2024

10/10 Excellent

Brandi

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was great. Friendly, very accommodating and pleasant to work with.
Stayed 2 nights in Aug 2024

8/10 Good

Melissa

Stayed 1 night in Aug 2024

8/10 Good

Karlee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its right next to my favorite restaurant. Its clean family oriented. Last two places we stayed at in Billings were sketchy and smelled like weed. Paid extra for the security of a xlean place
Stayed 1 night in Sep 2024

6/10 Okay

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to get too, close to hywy
Stayed 1 night in Sep 2024

8/10 Good

Darrell

Travelled with family
Liked: Cleanliness
Stayed 4 nights in Sep 2024

6/10 Okay

Michelle

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness
I booked this hotel without reading reviews, but Because of the reviews, the first thing I did was look at the condition of the sheets. Everything you read is accurate. It’s dirty, filled with hair, and I found blood on the blanket on the bed. When I went to the front desk to make them aware of the situation, housekeeping had already gone for the day so I had to make up my own beds. Due to the inconvenience, they told me I would get a discount at checkout. The discount was $57. I plan on returning to Billings, but I will not stay at this hotel again. You still have to pay to get into the waterpark and the discount is only a couple of dollars. I don’t think that this hotel should have resort in their title, not worth the hype.
Stayed 2 nights in Aug 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the indoor water park was amazing
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our bathroom had black mold on the walls. Overall place is very dated and dirty. Beds were okay.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
I was very disappointed in our room. We've stayed at the Big Horn before, and the room was in good condition and overall pretty nice. The room we were in this time was awful especially for the hugh price. Every piece of furniture was scratched and dented and in bad condition. The mattress was broken. The bathroom door had a huge crack in it, and the bottom was torn up and looked like it had water damage. It seems as though they have rooms that are up to date and nice, and then they have rooms that are comparable to a 1 star hotel.
Stayed 2 nights in Aug 2024

2/10 Terrible

Madisen

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
They don’t clean rooms or change bedding
The first room I checked into had poop on the bathroom counter. They moved us to a different room. We got our baby to sleep and pulled back the sheets to crawl in bed and the sheets had red stains on them. Someone’s hair was all over the shower and the towels were previously used. Clearly neither room we were offered had been cleaned.
Stayed 1 night in Aug 2024

6/10 Okay

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Swimming
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having the Reef next door made it a different experience for the kids. There was lightning so unfortunately they shut down the big slides. The staff was great! Rooms were nice and clean and big. We would come back again.
Stayed 1 night in Aug 2024

10/10 Excellent

Megan

Liked: Staff & service, property conditions & facilities
The water park is what we needed on our road trip with a 7 year old
Stayed 1 night in Aug 2024

10/10 Excellent

Sonia

Stayed 1 night in Jul 2024

6/10 Okay

Leanne

Travelled with family
Liked: Room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Kristen

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Property needs updating. No charging outlets for phones, microwave had turn style timer, key cards had to be changed a couple of times, elevator made strange noises.
Stayed 2 nights in Aug 2024

4/10 Poor

Ashley

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Thumbs down.
Not impressed at all for the price. And if the price is such because it has an indoor waterpark, then why do they charge an additional $14 per person per day to use it? Oh, and it closes at 7:00. Hardly family friendly given check-in is 3:00. It may have been a one-off, but the person who checked us in was really lacking in any graces.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older place, okay, but some big flaws
The rooms were clean and the beds were comfortable, but there was no place to fill a water bottle. The breakfast was awful, as someone who has food allergies the only thing there that I could eat was a very very green banana, there was no other fruit out or hard boiled eggs or anything. There were scrambled eggs but no breakfast meat to go with. It was clean which was nice but the options sucked. My kids were super excited to go swimming and then we found out that the only place to swim was the water park that we had to pay to get into. We decided to pay the $12 per person to swim because we wanted to hot tub while the kids played. After paying to swim we got into the reef and the hot tub was drained. To top it off my kids. Were most excited about the lily pad floats and they told the kids they weren’t allowed to play on them because they were closed. The water was also freezing cold.
Stayed 1 night in Jul 2024

10/10 Excellent

Diana

Stayed 1 night in Jul 2024

10/10 Excellent

Rollie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the laminate flooring. Very clean! We also enjoyed the Reef waterpark..
Stayed 1 night in Jul 2024

4/10 Poor

Jacob

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
We thought the pool was included in the property thats why we chose it but it was additional charge and they even charged for towels. It seemed that everywhere we went inside was an additional charge. Also the room keys kept going out and we had to get new ones twice a day everyday. Gwtting new towels and sheets was hard to do and took forever. Staff was friendly but as for a resort it did not live up to the standard of what they charged.
Stayed 4 nights in Jul 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
This hotel was fine. Nothing extraordinary but nothing bad. Rooms were clean, staff was nice. The breakfast was a typical continental breakfast. Access to the Waterpark was convenient.
Stayed 2 nights in Jul 2024