2/10 Terrible
Vanessa
Travelled with partner
26 Feb 2025
Liked: Amenities
Disliked: Cleanliness
The instructions provided for check in were wrong. The proprty was bought by Grand Royal Resort and we had to go there to check in. We were sent to another desk for a parking pass and we got talked into a "vaction package." Upon reading the fine print in the email it stated we had to attend a seminar.
The dude told us "we aren't like the other people."
This was our very short honeymoon. We didn't come to Branson for the tourist part, we wanted to explore and have fun in a bigger area. Branson has a lot to offer despite being the off season, anyway. We get to our room and it's wonderful. It was clean and exactly what we wanted. A nice space WITH a jacuzzi tub. We relax all night and get settled in.
Next morning making breakfast and we get a call, the building we were in had something wrong with the fire suppression and we had to be moved to building H. Someone showed up with keys to building B.
Crap. It was crap. The building was packed. There were several other buildings, but we were all piled into one. There was no jacuzzi tub. The room was rush cleaned. Hairs all over the bathroom. We were staying one more night in a crappy room. We could hear our neighbor perfectly and smell what they were making for dinner. I personally felt like I had to be quiet so we didn't upset anyone.
The original place we booked with also had to move our reservation, but we requested a refund.
I should have done the same with these guys when we were told we had to be moved.
Vanessa
Stayed 2 nights in Feb 2025