4/10 Poor
Thomas
Travelled with family
22 Sep 2024
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The good was the wonderful woman running the breakfast buffet. She was so polite and friendly and so sweet with our kids. Honestly the only reason I did not leave a 1 star.
The staff at reception were unprofessional, one even going as far as dropping an f bomb, stating to another guest “let me see what the f&$@ is going on.” Which took me back a second. I think this was a first for me.
As far as the quality of the facility, the breakfast, again was the shining star, but the pool was green and gross and the hot tub was wrapped with caution tape, obviously unusable.
The room itself was connected to another, with trash from the previous guest still in the trash can. The outlets didn’t work, which we found out after our phones had not charged through the night. We stayed for two nights, family of five, and we received 4 towels, no cleaning, no trash removal. We could have went to the front desk, but again they were not the most approachable. As I’m writing this I’m becoming more frustrated about the stay so I will close here. I would not recommend this hotel.
Thomas
Stayed 2 nights in Sep 2024