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Comfort Inn & Suites Hamburg - Buffalo South

2.5 star property
Hotel perfectly located for exploring Hamburg

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Hamburg - Buffalo South

Lobby
Free buffet breakfast
Indoor pool
Lobby
Suite, 1 King Bed, Non Smoking

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
3615 Commerce Pl, Hamburg, NY, 14075
  • Place, South Shore Golf Course
    ‪16 min walk‬
  • Place, Highmark Stadium
    ‪5 min drive‬
  • Place, KeyBank Center
    ‪15 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Non Smoking (2 Double and 1 Person Sofa Bed)

7.4 out of 10
Good
(16 reviews)
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(28 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, Multiple Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(75 reviews)
  • Sleeps 4
  • 2 Double Beds

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CA $154 total
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Jan 15 - Jan 16
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About the area

Hamburg

City center stay.Within 3 miles (5 km) of this Hamburg hotel, you'll find South Shore Golf Course and Hilbert College. Lake Erie and Ten Thousand Vines are also within 3 miles (5 km).

What's nearby

  • South Shore Golf Course - 16 min walk - 1.4 km
  • Highmark Stadium - 5 min drive - 9.0 km
  • Walden Galleria Mall - 14 min drive - 26.6 km
  • KeyBank Center - 15 min drive - 23.1 km
  • University At Buffalo - North Campus - 21 min drive - 39.8 km

Getting around

  • Buffalo-Exchange Street Station - 20 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 28 min drive

Restaurants

  • Subway
  • ‪McDonald's - ‬17 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Tim Hortons - ‬19 min walk

About this property

Comfort Inn & Suites Hamburg - Buffalo South

Hotel perfectly located for exploring Hamburg
Comfort Inn & Suites Hamburg - Buffalo South offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. Free breakfast is served. A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites Hamburg - Buffalo South. Free self parking is available.
  • 1 building
  • 61 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
Comfort Inn & Suites Hamburg - Buffalo South offers 61 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

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Holiday Inn Express Hotel & Suites Hamburg by IHG
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  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,001 reviews
The price is CA $139
CA $158 total
includes taxes & fees
Jan 12 - Jan 13
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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 50 per week
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per week
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 7 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hamburg
Comfort Inn Hamburg
Hamburg Comfort Inn
Inn Hamburg
Comfort Hotel Hamburg

Comfort Inn & Suites Hamburg - Buffalo South Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 347 out of 1000 reviews
Rating 8 - Good. 253 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 104 out of 1000 reviews
Rating 2 - Terrible. 120 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

BARRY, ALACHUA

Travelled with partner
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Jari

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dog friendly, great value, staff were friendly, quiet room.
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Stayed 1 night in Oct 2025

6/10 Okay

Bethanne

Disliked: Cleanliness, property conditions & facilities
The property is in really bad shape. Filthy carpet holes in the walls. Over all in really bad shape.
Stayed 2 nights in Oct 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
IN town for a football game, everything is nearby. Right off the NYS Thruway.
Stayed 4 nights in Oct 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful when needed. Breakfast was provided every morning and there was a variety to choose from. The room was clean and affordable pricing.
Stayed 2 nights in Oct 2025

6/10 Okay

Deborah

Liked: Staff & service
The rooms look neat but upon closer inspection need a good scrubbing. The shower has hair on the shower wall & lotion stuck to the wall. Curtains had fingerprint smudges. Dirt in the fruit bowl for breakfast. Staff for the most part very amiable
Stayed 1 night in Oct 2025

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room windows where dirty. Both bed sheets where dirty and black spots all over found what looked like bug shells on the sheets. Also had hair in bed and muiltiple stains some looked like blood stains.also our toilet clogged up twice. When we contacted front desk we where given new sheets and comforters but no one came up to look at the issues
Black specks where all over both sheets and you can see what looks like a bug shell
Stayed 2 nights in Oct 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Great customer service but not very comfortable

Every employee we interacted with was beyond amazing. My family and I were visiting from the Albany area for the Buffalo Bills game. We didn't have a chance to check into the hotel before the game so we called the front desk to let them know we would be checking in after the game. The man who answered the phone was great and made sure to leave a note on our reservation to let the next shift know that we would be checking in very late and not to give our room away as a no-show. We didn't end up getting to the hotel until after 1:00am and the staff was ready for us. We got checked right in and we were in our room in no time. The woman at the front desk was so polite and made sure we had everything we needed for a great stay. Our room was clean but it wasn't very comfortable. We came with two adults and two teenage siblings (a boy and a girl) so we needed three total places to sleep. The room with the two full beds and a pullout couch seemed like it would be perfect. The room wasn't equipped with extra sheets or pillows for the pullout couch. The front desk staff helped us with that promptly. The couch turned out to be a mattress that seemed to only contain springs. It was not a comfortable piece of furniture to sleep on at all. The beds were not great but not too bad. The only other complaint was that the window in the room was cracked and the "fix" was a piece of tape over the length of the crack. Customer service was superb but hotel could use some help with the comfort part.
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Stayed 1 night in Oct 2025

4/10 Poor

Eliezer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything about the room felt dirty. The room smelled and the carpet was so dirty that you would have to keep your shoes on. The bathroom floor really needs a good scrub. Stink bugs kept popping up in our room. Room smelled like urine. Front desk person is very passive aggressive handling her job. She was on her phone and felt like she was avoiding customer service.
Stayed 3 nights in Oct 2025

8/10 Good

Jimmie

Travelled with family
Liked: Cleanliness, staff & service
There pool is closed
Stayed 2 nights in Sep 2025

2/10 Terrible

William

Travelled with family
Disliked: Staff & service, room comfort
Received no maid service entire stay. Even upkk ok n request gave excuse vacant rooms have priority!
Stayed 6 nights in Sep 2025

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dealing with staff and manager was great. Condition of hotel seemed neglected...beds were comfy...pool was closed for repairs But it was inexpensive and convenient to the location i was showing my horse....
Stayed 4 nights in Sep 2025

8/10 Good

Sumona

Liked: Cleanliness
clean room. staffs are helpful. nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, clean room, comfortable bedding with a breakfast. I enjoyed my stay
Stayed 1 night in Sep 2025

2/10 Terrible

Rosemary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Got there to check in but was informed that my reservation was canceled no notification at all. Very upsetting and created a huge problem after traveling to get there. Will never stay in a Comfort Inn again!!!!
Stayed 2 nights in Sep 2025

2/10 Terrible

Alison

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Desk staff tried to assist but has no power. Room smelled of burning/smoldering plastic or electrical fire. So bad we developed physical symptoms. Was told we could not have another room even though hotel was not full. Was told we could not receive a refund. Left after 20 minutes and went to La Quinta. Do NOT STAY HERE!!!!
Stayed 1 night in Sep 2025

2/10 Terrible

Kennedy

I was very disappointed in this property. I booked 2 days September 6-7 for $133.00 per night. Subsequently the NFL schedule was released. About 3 weeks later, I recieved a call that said I would not be accomodated because of "renovations". I went online immediately and saw that I could still book a room at the hotel. The caveat is that now they were booking for $200 plus dollars more than I had reserved for. It was clear to me that my room had been taken so that they could charge a higher price since a game was in town. Really bad business not to honor committments. Will never book a Comfort Inn again
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean room, good breakfast
Stayed 1 night in Sep 2025

2/10 Terrible

Doug

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not honor booking with Expedia Once they learned their was a major event on the date I booked they cancelled 50 reservations They told me this when I attempted to check in Of course there was no available hotels for last minute booking so we had to drive over an hour away
Stayed 1 night in Sep 2025

2/10 Terrible

Michael and Giselle

Disliked: Staff & service

Hotel canceled our reservation without letting us

They canceled our reservation without telling us. We were a pay on property reservation and I believe they canceled it because there was a big football game in the area and they wanted more money for the room. It was terrible experience to show up and not have a room.
Stayed 1 night in Sep 2025

2/10 Terrible

Jeff

Disliked: Cleanliness, staff & service, property conditions & facilities
The property canceled my reservation, yet i got an email the day prior from Expedia saying it was good. Had to find another place on the day of the game and pay 4 times the price.
Stayed 1 night in Sep 2025

8/10 Good

stephanie

Travelled with partner
Disliked: Property conditions & facilities
no water pressure, found spiders (3) total, carpet feels damp and dirty, has a smell in room when you walk in. would not come here again.
Stayed 1 night in Sep 2025